G2 Rating: 4.8/5|2,000+ Gyms & Fitness Studios Trust AgentZap

AI Receptionist for Gyms & Fitness Studios. Never lose a member to hold times.

AgentZap is the #1 AI receptionist for gyms—your virtual gym front desk handling 24/7 gym scheduling, membership inquiries, and fitness class bookings. Our fitness scheduling software replaces traditional gym answering services, booking sessions directly into Mindbody, GloFox, or Zen Planner while capturing lead information for your sales team.

No credit card required
Setup in 24-48 hours
Integrates with Mindbody, GloFox & more
[01] THE PROBLEM

Why gyms lose members to missed calls. Every unanswered call is revenue walking out the door.

$116B

US fitness industry value

Source: IHRSA 2024 Report

67%

of prospects expect immediate phone response

Source: Mindbody Consumer Study

$517

average member annual value lost per missed call

Source: IBISWorld Analysis

38%

join based on first call experience

Source: IHRSA Member Research

[02] HOW IT WORKS

Gym scheduling simplified. From prospect call to booked tour in under 3 minutes.

1

Prospect Calls

Interested prospect calls at 8 PM asking about membership pricing and gym amenities.

2

Info Gathered

AI captures fitness goals (weight loss), preferred workout times, and contact details.

3

Tour Booked

Checks availability, schedules gym tour for Saturday 10 AM with sales rep.

4

Team Notified

Sends confirmation text with directions. Sales team gets lead details instantly.

Sample AI Receptionist Conversation

AI

"Thanks for calling FitZone Gym! I'm your AI receptionist and can help with memberships, class bookings, and personal training scheduling. Are you calling about membership, classes, personal training, or something else?"

C

"Hi, I'm interested in joining. What memberships do you have and can I pay with PayPal?"

AI

"Great question! Yes, we accept PayPal payments along with all major credit cards. We have Basic at $39/month with gym floor access, Premium at $69/month with all classes included, and Elite at $99/month with unlimited personal training. What are your fitness goals?"

C

"Weight loss mainly. I want to lose about 20 pounds."

AI

"Perfect! For weight loss, I'd recommend Premium with our group HIIT classes—they're incredibly effective. Would you like to schedule a free gym tour? I can make that reservation for tomorrow at 10 AM or Saturday at 2 PM."

What is gym scheduling software?

Gym scheduling software (also called a gym scheduler or gym appointment scheduling system) automates the booking and management of gym appointments, personal training sessions, and fitness classes. Traditional gym scheduling software requires members to book online or wait on hold. AgentZap's AI-powered fitness scheduling software answers calls instantly and books appointments in real-time—24/7, without human intervention.

24/7

Gym scheduling availability

<3 min

Average booking time per call

100%

Calendar sync accuracy

[03] FEATURES

AI receptionist features for gyms & fitness studios. Convert more prospects and serve members better.

Gym Reservation Booking

Handles all booking requests through natural conversational booking. Members speak naturally and the AI understands, books, and confirms instantly.

Personal Training Scheduling

Matches members with trainers based on specialties, availability, and fitness goals. Books sessions directly into your scheduling system.

Fitness Class Booking

Manages all class bookings for yoga, spin, HIIT, and more. Handles waitlists and automatically fills cancellations.

Membership Inquiries

Answers all membership questions—pricing, tiers, amenities, cancellation policies, and promotions. Captures prospect information for follow-up.

Payment Processing

Supports PayPal payments, Stripe, Square, and all major processors. AI handles payment inquiries and facilitates secure transactions.

Tour Scheduling

Books gym tours for interested prospects, gathers their fitness goals and preferences, and notifies your sales team with complete lead details.

Automated Reminders

Sends SMS and email reminders before training sessions and classes. Members can confirm, reschedule, or cancel with one tap.

24/7 Member Support

Perfect for 24-hour gyms. Members get answers anytime about billing, reservations, trainer availability, or facility information.

Multilingual Support

Communicates with members in Spanish, Mandarin, Vietnamese, and 25+ languages. Serve diverse gym communities effectively.

And many more features...

Get Started →
[04] INTEGRATIONS

Integrates with your fitness software. Connect with the gym management tools you already use.

Our team configures your CRM, calendar, and software integrations for you. Sync call data across 1,500+ apps automatically.

White-Glove Setup

We configure everything for you. Just tell us what tools you use.

Real-Time Sync

Call data flows to your CRM and calendar automatically.

Ongoing Support

Need changes? Our team handles updates and new integrations.

Mindbody

Zen Planner

GloFox

ClubReady

ABC Fitness

Wodify

PushPress

Mariana Tek

Vagaro

Pike13

Google Calendar

Calendly

PayPal

Stripe

Square

Zapier

Slack

Mailchimp

Plus 5,000+ more apps via Zapier and our API

[05] GYM FRONT DESK

Virtual gym front desk & answering service. 24/7 coverage without the overhead.

Replace expensive gym answering services with AI that actually books appointments. Our virtual gym front desk handles calls, schedules fitness classes and tours, and captures membership leads—all in one conversation.

What is a gym answering service?

A gym answering service is a phone service that answers calls on behalf of gyms, fitness studios, and health clubs. Traditional gym answering services use human operators who take messages and forward them to your team. AgentZap is an AI-powered gym answering service that goes further—it doesn't just take messages, it books fitness classes, schedules gym tours, handles membership sign-ups, and captures lead information, all in real-time without any hold times.

How AgentZap differs from traditional gym answering services:

  • Direct booking: Traditional services take messages; AgentZap books sessions instantly
  • Flat-rate pricing: No per-call fees or surprise charges—$79-499/month with 50-500 calls included
  • Zero hold times: AI answers every call instantly, even during peak hours
  • Lead capture: Collects fitness goals, contact info, and schedules tours automatically

Traditional Answering Service

  • $0.75-$1.25 per call
  • Message-taking only—no direct booking
  • Hold times during busy periods
  • Callback required to complete booking
  • No lead qualification or fitness goal capture
RECOMMENDED

AgentZap AI Front Desk

  • $79-499/month—50-500 calls included
  • Books sessions directly into your system
  • Instant answers—zero hold time
  • Complete booking in one call
  • Captures goals, schedules tours, qualifies leads

What is a virtual gym front desk?

A virtual gym front desk (also called gym front desk software or gym front desk AI) is an automated system that handles front desk responsibilities without requiring a physical receptionist. It manages incoming calls, membership inquiries, fitness class booking, gym tour scheduling, and member sign-ups. AgentZap's virtual gym front desk integrates with fitness software like Mindbody, GloFox, and Zen Planner—providing complete front desk coverage 24/7 at a fraction of the cost of hiring staff.

70%

Cost savings vs hiring

24/7

Front desk coverage

Zero

Missed calls

100%

Software sync

[06] COST SAVINGS

AI receptionist vs hiring. Save 70% on front desk costs.

Hiring a Gym Receptionist

  • Monthly Salary$2,800 - $3,500
  • Benefits & Taxes$500 - $700
  • Training & Turnover$200 - $300
  • After-Hours CoverageAdditional staff needed
  • Total Monthly Cost$4,200+

Limitations: Limited to shift hours. Can only handle one call at a time. Sick days, vacations, and breaks create coverage gaps.

SAVE 70%

AgentZap AI Receptionist

  • Starter Plan (Monthly)$79/month
  • Professional Plan$199/month
  • Coverage24/7/365
  • Setup & IntegrationIncluded
  • Total Monthly Cost$79 - $499

Includes: 24/7 coverage, 50-500 calls/month depending on plan, gym software integration, no sick days.

One New Member Pays for Months of Coverage

Average gym member lifetime value is $517. Miss just one membership inquiry, and you've lost more than 3 months of AgentZap subscription.

[10] Pricing

Simple, transparent pricing. Start free. Upgrade when ready.

Small Gym

$79/mo

  • Up to 50 calls/month
  • 24/7 call answering
  • Appointment scheduling
  • Lead qualification

Perfect for boutique gyms

Most Popular

Fitness Center

$199/mo

  • Up to 150 calls/month
  • 24/7 call answering
  • Appointment scheduling
  • Lead qualification
  • CRM integrations

Great for fitness centers

Multi-Location

$499/mo

  • Up to 500 calls/month
  • All professional features
  • Priority support
  • Call recording & transcripts
  • Advanced analytics

For gym chains & franchises

Available on All Plans

Live Receptionist Backup

Human agents available 24/7

Instant Call Transfers

Connect callers to your team

Free SMS Integration

Text message notifications

Speed to Lead

Instant lead capture & alerts

AI Powered Engine

Advanced natural language AI

Smart Call Routing

Intelligent Q & transfers

[07] HUMAN ESCALATION

AI + Human. The best of both worlds.

AI Receptionist Handles (85% of calls)

Class bookingsMembership inquiriesTour schedulingTraining sessionsHours & facility info

Staff Escalation

Billing disputesCancellation requestsPersonal training consultationsInjury concernsComplex membership changes

Gym Escalation Protocol

1

AI Detects Escalation Need

Cancellation request, billing issue, or trainer consultation triggers escalation

2

Immediate Staff Alert

Manager or trainer receives notification with member details and context

3

Warm Handoff

AI provides summary to staff member before transfer

4

Call Logged

Complete interaction recorded for member history and training

[08] TESTIMONIALS

Trusted by gym owners nationwide. See the results.

"

"We were missing 40% of calls during peak hours. Since implementing the AI receptionist, we've seen a 40% increase in membership sign-ups. Tours and training sessions book automatically—members love it."

Marcus Thompson

Marcus Thompson

Owner, PowerFit 24-Hour Gym

Denver, CO

[09] WHY AGENTZAP

Why gyms & fitness studios choose AgentZap. Built for the fitness industry.

Fitness-Specific AI

Understands gym terminology, membership structures, class types, and fitness goals.

Zero Wait Time

Every call answered immediately, 24/7/365.

White-Glove Onboarding

Fitness specialists configure your membership tiers, classes, and trainer profiles.

70% Cost Savings

Full 24/7 coverage starting at $79/month.

[10] FAQ

Frequently asked questions. Everything you need to know.

What is an AI receptionist for gyms, fitness studios, and health clubs?

An AI receptionist for gyms, fitness studios, and health clubs is an intelligent virtual assistant that handles member calls and gym reservation requests 24/7. It answers membership questions, schedules gym tours, books personal training sessions, manages class sign-ups, and captures new member information—all while integrating with gym management software like Mindbody, Zen Planner, and GloFox. Unlike traditional answering services, AI receptionists respond instantly through conversational booking, never put callers on hold, and understand fitness industry terminology.

How does a gym reservation AI agent handle booking requests?

Our gym reservation AI agent uses conversational booking technology to handle all reservation requests naturally. Members simply call and speak their request—the AI understands context, checks real-time availability, and completes bookings instantly. Whether it's a gym reservation for equipment time, a fitness studio booking for classes, or personal workout scheduling with trainers, the AI handles it seamlessly without menus or hold times.

Can the AI voice receptionist handle membership inquiries?

Yes. Our AI voice receptionist is specifically trained to handle all membership-related inquiries for gyms, fitness studios, and health clubs. It explains membership tiers, pricing, amenities, class schedules, and special promotions. The AI can answer questions about cancellation policies, freezing memberships, family plans, and corporate rates. It captures interested prospects' information and can schedule gym tours for potential new members.

How does personal workout scheduling work with the AI agent?

Personal workout scheduling with our AI agent is simple and conversational. The AI receptionist checks real-time trainer availability in your gym management system, matches members with appropriate trainers based on specialties and goals (weight loss, strength training, sports performance, etc.), considers session duration, and books appointments directly. Members receive instant confirmation via text or email with trainer information and preparation instructions.

Does the AI handle fitness studio booking and class waitlists?

Absolutely. The AI receptionist manages all fitness studio booking requests including yoga, spin, HIIT, CrossFit, Zumba, and more. It provides conversational booking for fitness studios—members simply say what class they want and when. The AI checks class capacity in real-time, adds members to classes or waitlists automatically, and sends confirmation messages. When spots open up, the AI notifies waitlisted members and books them in automatically.

What payment integrations does the AI receptionist support?

AgentZap supports gym membership PayPal payments, Stripe, Square, and all major payment processors. Our AI agent can process membership payments, handle payment inquiries, and integrate with your existing billing systems. Whether members want to pay via PayPal, credit card, or bank transfer, the AI facilitates seamless transactions while maintaining PCI compliance.

Can the AI voice receptionist book gym tours for prospects?

Yes, booking gym tours is a key feature of our health club AI assistant. When potential members call asking about your facility, the AI receptionist gathers their contact information, fitness goals, and preferred tour times, then schedules tours with your sales team. The prospect receives confirmation with directions and what to bring, while your team gets complete lead details instantly.

How does conversational booking for fitness studios differ from traditional IVR?

Conversational booking for fitness studios uses natural language AI instead of rigid phone menus. Members speak naturally—"I want to book a spin class tomorrow at 6 PM"—and the AI understands, checks availability, and confirms. No pressing buttons, no repeating information. This automated appointment booking fitness approach is faster, more natural, and results in 40% more completed bookings.

Will members know they are speaking with an AI?

The AI introduces itself professionally as a virtual assistant. Most members appreciate the immediate response and 24/7 availability rather than waiting on hold or leaving voicemails. The conversational booking experience is friendly, energetic, and focused on helping members achieve their fitness goals. Human escalation to trainers or managers is always available for complex situations.

What gym management systems does the health club AI assistant integrate with?

AgentZap's health club AI assistant integrates with all major fitness software including Mindbody, Zen Planner, GloFox, ClubReady, ABC Fitness, Wodify, PushPress, Mariana Tek, Vagaro, and Pike13. Gym reservations and personal workout scheduling sync directly to your calendar, and member information flows into your existing systems automatically.

How does AI compare to hiring a gym receptionist?

A full-time gym receptionist costs $3,500-$4,200/month including benefits and taxes, only works during scheduled shifts, takes vacations and sick days, and can only handle one call at a time. Our gym reservation AI agent starts at $79/month, works 24/7/365 with 50-500 calls included depending on plan, and never calls in sick. Most gyms and fitness studios use AI for after-hours, overflow calls, and 24-hour access facility support while keeping staff for in-person member interactions.

Does the AI work for 24-hour fitness facilities and health clubs?

Yes. The AI receptionist is perfect for 24-hour gyms, fitness studios, and health clubs. Members working out at 3 AM can get questions answered, report equipment issues, book training sessions through personal workout scheduling, or handle membership inquiries. The AI also handles emergency situations by notifying management and providing appropriate guidance.

Can the AI handle automated appointment booking for fitness businesses?

Yes. Automated appointment booking fitness is a core capability. The AI sends automated reminders via SMS and email before personal training sessions, classes, and scheduled tours. Members can confirm, reschedule, or cancel with a simple reply through our conversational booking system. This typically reduces no-shows by 35-45% and keeps your trainers' schedules full.

Does the AI receptionist support multiple languages for diverse health clubs?

Yes. AgentZap supports 25+ languages including Spanish, Mandarin, Vietnamese, Korean, and more. This is essential for gyms, fitness studios, and health clubs in diverse communities who want to provide excellent gym reservation and conversational booking service to all members regardless of their primary language.

How quickly can my gym or fitness studio get started with AI reception?

Most gyms, fitness studios, and health clubs are fully operational within 24-48 hours. Our fitness industry specialists configure your membership tiers, class schedules, trainer availability, and custom responses for gym reservation and personal workout scheduling. We provide dedicated setup support and testing to ensure the AI handles your specific workflows correctly.

What is an AI sales assistant for health clubs?

An AI sales assistant for health clubs is an intelligent voice agent that handles membership sales calls 24/7. Our health club AI sales assistant answers prospect inquiries, explains membership options and pricing, overcomes common objections, schedules tours, and captures lead information for your sales team. The AI sales assistant for health clubs integrates with your CRM to track every interaction and ensures no hot lead goes unanswered—even at 2 AM when motivated prospects are researching gym memberships.

How does a voice AI receptionist for fitness centers improve member retention?

A voice AI receptionist for fitness centers improves member retention by providing instant, professional support whenever members call. Members can easily book personal training sessions, sign up for classes, resolve billing questions, and get answers to membership inquiries—all without waiting on hold. The AI also proactively handles cancellation calls by offering alternatives like membership freezes, downgrades, or special retention offers. Fitness centers using our voice AI receptionist see 25% lower cancellation rates.

Can the AI receptionist work as a gym AI sales agent to close memberships?

Yes, AgentZap functions as a gym AI sales agent that can guide prospects through the membership decision process. The AI explains membership benefits, answers pricing questions, handles objections ("I need to think about it"), creates urgency with promotional offers, and schedules immediate tours or trial visits. While the AI excels at qualification and scheduling, we recommend having your human sales team close high-value memberships—the AI ensures they never miss a hot lead.

What is a gym answering service and how does it work?

A gym answering service is a phone handling solution that answers calls on behalf of gyms, fitness centers, and health clubs. Traditional gym answering services use live operators to take messages, which are then forwarded to your staff for callback. AgentZap is an AI-powered gym answering service that takes this further—instead of just taking messages, the AI books fitness classes, schedules gym tours, handles membership inquiries, and captures prospect information, all in one call with zero hold times.

How does AgentZap compare to traditional gym answering services?

Traditional gym answering services charge $0.75-$1.50 per call, only take messages, and require your staff to call prospects back. AgentZap offers flat-rate pricing starting at $79/month with 50-500 calls included, books appointments and classes directly without callbacks, captures fitness goals and contact info during the call, and integrates with your gym software for real-time availability. You get 24/7 coverage that actually converts calls to memberships—not just messages that pile up.

What is a virtual gym front desk?

A virtual gym front desk is an automated system that handles front desk responsibilities remotely, without requiring a physical receptionist at your location. It manages incoming calls, membership inquiries, class bookings, tour scheduling, and member support. AgentZap's virtual gym front desk uses conversational AI to provide natural, professional interactions while integrating with your existing gym management software for seamless operations 24/7.

What is gym front desk software?

Gym front desk software (also called gym front desk AI) is technology that automates the functions of a traditional gym receptionist. This includes answering phones, scheduling tours, booking fitness classes, handling membership questions, and sending confirmations. AgentZap combines gym front desk software with AI voice technology—meaning your "front desk" can handle phone calls naturally, just like a human receptionist, while automatically syncing everything to your gym management system.

What is a gym scheduler and how does it help my business?

A gym scheduler (or gym appointment scheduling system) is software that manages your gym's calendar, class schedules, tour bookings, and facility reservations. AgentZap takes gym scheduling to the next level by adding AI voice capabilities—prospects and members can call anytime and book through natural conversation. The AI checks real-time availability, handles class sign-ups, schedules tours, and captures member preferences during the call.

What is gym appointment scheduling software?

Gym appointment scheduling software automates the process of booking gym tours, classes, and facility time. It typically includes online booking, calendar management, and member management. AgentZap is AI-powered gym scheduling software that adds phone booking capabilities—your AI receptionist answers calls 24/7, understands booking requests, checks availability, and syncs everything to platforms like Mindbody, GloFox, or Zen Planner instantly.

What is fitness scheduling software?

Fitness scheduling software is a system that helps gyms, fitness studios, and health clubs manage their booking calendar, class schedules, and member appointments. AgentZap's fitness scheduling software goes beyond online booking by providing an AI receptionist that handles phone-based scheduling 24/7. Members and prospects call, speak naturally about what they need, and the AI books classes, tours, or consultations directly into your system.

What is a health club answering service?

A health club answering service handles incoming calls for fitness facilities, gyms, and wellness centers. Traditional services take messages for callback. AgentZap's AI-powered health club answering service does more—it answers membership questions, explains pricing tiers, books facility tours, signs members up for classes, and captures lead information. All calls are handled instantly, 24/7, with zero hold times.

Does AgentZap work for fitness centers with multiple locations?

Yes, AgentZap excels at multi-location fitness center scheduling. The AI can route calls to the appropriate location based on caller preference or proximity, check availability across all facilities, and maintain consistent brand messaging. Each location can have customized class schedules, membership tiers, and tour availability while sharing a unified AI receptionist system.

How does the AI handle fitness class booking and waitlists?

AgentZap's AI receptionist manages all fitness class bookings through natural phone conversations. Members call and say what class they want—HIIT, spin, strength training, group fitness—and the AI checks real-time capacity, books them in or adds them to the waitlist, and sends confirmation. When spots open, the AI automatically notifies waitlisted members and can book them in instantly.

Can the AI handle gym membership signup over the phone?

Yes, AgentZap can guide prospects through the membership signup process over the phone. The AI explains membership tiers and pricing, answers questions about amenities and classes, captures contact and billing information, and can process initial payments through integrated payment processors. For gyms that prefer in-person closes, the AI qualifies leads and schedules tours with your sales team.

Does the AI receptionist work for martial arts schools and dojos?

Yes, AgentZap works excellently for martial arts schools, dojos, and combat sports academies. The AI handles class sign-ups for karate, taekwondo, jiu-jitsu, judo, kung fu, kickboxing, and MMA training programs. It can explain membership tiers and pricing, book trial classes for new students, schedule private lessons with instructors, and answer questions about belt testing schedules, competition prep programs, and kids martial arts classes. Martial arts schools benefit from 24/7 call handling when instructors and owners are busy teaching on the mat.

Trusted by 2,000+ Gyms & Fitness Studios

Never lose another member to hold times. Start converting more prospects today.

Join gyms and fitness studios using the AgentZap AI receptionist to book more tours, schedule more training sessions, and help members crush their fitness goals.

14-day free trial - No credit card required - Setup in under 24 hours