AI Receptionist for Dental Practices. Never miss a patient call again.
AgentZap's AI receptionist answers every patient call 24/7, schedules appointments, handles dental emergencies, and captures new patient information—while you focus on patient care.
Why dental practices lose patients to missed calls. Every unanswered call walks to a competitor.
$1,200
average lifetime value per dental patient
Source: ADA Practice Report
35%
of calls go to voicemail during busy periods
Source: Dental Economics
78%
of patients won't leave a voicemail—they call another dentist
Source: PatientPop Study
40%
of calls come after hours or during lunch breaks
Source: Dental Intel
From patient call to booked appointment. In minutes, not hours.
Patient Calls
Your AI receptionist answers instantly, 24/7—no hold times, no voicemail, even at 12:30 PM during lunch break.
AI Captures Info
Gathers patient details, insurance (Delta Dental, Cigna, etc.), dental concerns, and preferred appointment times.
Books Appointment
Checks your schedule in real-time, offers available slots, and books the cleaning, exam, or procedure directly.
Confirms & Notifies
Sends confirmation text with pre-appointment forms link. Your front desk gets instant notification of the new booking.
Sample AI Conversation
"Thank you for calling Smile Dental Care! I'm the dental scheduling assistant. Are you calling about an appointment, a dental concern, or something else?"
"Hi, I'm a new patient and I'd like to schedule a cleaning and checkup."
"Wonderful! I'd be happy to help you schedule that. May I have your name and a good contact number? ... And do you have dental insurance? ... Great, Delta Dental. Dr. Johnson has availability this Tuesday at 2 PM or Thursday at 10 AM. Which works better for you?"
AI receptionist features for dental practices. Capture more patients and handle emergencies faster.
New Patient Intake
Captures name, contact info, insurance details, dental history, current concerns, and preferred times. Complete information ready before the first visit.
Insurance Collection
Gathers carrier name, member ID, group number, policyholder info, and employer details. All data organized for pre-appointment verification.
Smart Scheduling
Books cleanings, exams, fillings, crowns, and other procedures based on duration and provider availability. Prevents double-booking and scheduling conflicts.
Emergency Protocol
Detects dental emergencies (toothaches, broken teeth, abscesses) and immediately notifies on-call dentist. Provides patient comfort instructions.
Appointment Reminders
Sends automated SMS and email reminders 48 hours, 24 hours, and 2 hours before appointments. Reduces no-shows by 30-40%.
After-Hours Coverage
True 24/7/365 coverage. Patients can schedule appointments, report emergencies, or get information at any hour—nights, weekends, and holidays.
Multilingual Support
Communicate with patients in Spanish, Mandarin, Vietnamese, and 20+ languages. Expand your practice in diverse communities.
Practice Analytics
Track call volumes, new patient inquiries, appointment bookings, peak call times, and marketing source effectiveness.
Practice Management Integration
Syncs with Dentrix, Open Dental, Eaglesoft, Curve Dental, and other dental software. Appointments flow directly into your schedule.
And many more features...
Get Started →Integrates with your dental software. Connect with the practice management tools you already use.
Our team configures your practice management system, calendar, and software integrations for you. Sync patient data across all your tools automatically.
White-Glove Setup
We configure everything for you. Just tell us what tools you use.
Real-Time Sync
Call data flows to your practice management system automatically.
Ongoing Support
Need changes? Our team handles updates and new integrations.
Practice Management Systems
Dentrix
Open Dental
Eaglesoft
Curve Dental
Denticon
Practice-Web
tab32
Carestream
Calendar & Business Tools
Google Calendar
Calendly
Zapier
Slack
HubSpot
Twilio
Stop losing $1,200+ per missed patient. Compare the true cost of hiring vs. AgentZap's AI receptionist.
Hiring a Dental Receptionist
- Annual Salary$35,000 - $45,000
- Benefits & Taxes$8,000 - $12,000
- Training & Turnover$2,000 - $5,000
- After-Hours Answering Service$300 - $800/month
- Total Annual Cost$50,000 - $72,000
Limitation: Limited to office hours. Lunch breaks, vacation, sick days, and turnover create coverage gaps.
AgentZap AI Receptionist
Save 85%+- Solo Practice Plan (Monthly)$149/month
- Dental Practice Plan (Monthly)$299/month
- Multi-Location Plan (Monthly)$499+/month
- Setup & Training$0
- HIPAA ComplianceIncluded
- Total Annual Cost$1,788 - $5,988
Includes: 24/7/365 coverage, unlimited simultaneous calls, emergency handling, Dentrix integration, and no sick days or vacation.
Annual Savings: $44,000 - $66,000
One new patient ($1,200 lifetime value) pays for months of AgentZap coverage.
AI + Human: The best of both worlds. Some situations need your immediate attention.
- Dental emergencies with severe pain, trauma, or swelling get immediate dentist notification
- Knocked-out teeth trigger urgent protocol with immediate transfer to on-call dentist
- Anxious patients can request human staff when they need extra reassurance
- Complex treatment questions routed to your team for detailed discussion
Emergency Escalation Protocol
- AI detects severe toothache, trauma, or swelling
- On-call dentist receives instant SMS with patient details
- AI provides patient comfort instructions
- Emergency appointment scheduled or care directed
HIPAA compliant & secure. Built to protect patient information and meet healthcare requirements.
HIPAA Compliant
Signed BAAs, encrypted PHI handling, access controls, and audit logs
End-to-End Encryption
All patient data encrypted in transit (TLS 1.3) and at rest (AES-256)
SOC 2 Type II
Annual third-party audits verify security controls and processes
Complete Audit Trail
Detailed logs of all calls and patient interactions for compliance
What dental practices say. Real results from real practices.
"We were missing 30% of calls during busy periods. AgentZap now handles those calls, and we've added 15 new patients per month. The integration with Dentrix is seamless."
Dr. Jennifer Walsh
Owner, Bright Smile Family Dentistry
Austin, TX
Why dental practices choose AgentZap. Built for your practice.
Dental-Specific AI
Understands dental terminology, procedures, and urgency levels.
White-Glove Onboarding
Dental specialists configure your AI in 48-72 hours.
Zero Wait Time
Every call answered on the first ring, 24/7/365.
No Long-Term Contracts
Month-to-month flexibility. Cancel anytime with no penalties.
Simple, transparent pricing. Start free. Upgrade when ready.
Solo Practice
$79/mo
- Up to 50 calls/month
- 24/7 call answering
- Appointment scheduling
- Lead qualification
Perfect for solo dentists
Dental Practice
$199/mo
- Up to 150 calls/month
- 24/7 call answering
- Appointment scheduling
- Lead qualification
- CRM integrations
Great for dental practices
Multi-Location
$499/mo
- Up to 500 calls/month
- All professional features
- Priority support
- Call recording & transcripts
- Advanced analytics
For dental groups & DSOs
Available on All Plans
Live Receptionist Backup
Human agents available 24/7
Instant Call Transfers
Connect callers to your team
Free SMS Integration
Text message notifications
Speed to Lead
Instant lead capture & alerts
AI Powered Engine
Advanced natural language AI
Smart Call Routing
Intelligent Q & transfers
Frequently asked questions. Everything you need to know.
What is an AI receptionist for dental practices?
An AI receptionist for dental practices is an intelligent virtual assistant that handles patient calls 24/7. It schedules appointments, captures new patient information, collects insurance details, triages dental emergencies, and integrates with practice management software like Dentrix and Open Dental. Unlike traditional answering services, AI receptionists respond instantly, never put patients on hold, and understand dental terminology.
Can the AI handle dental emergency calls?
Yes. Our AI receptionist is trained to detect dental emergencies including severe toothaches, knocked-out teeth, broken teeth, abscesses, and facial swelling. When an emergency is detected, the system immediately notifies the on-call dentist via SMS and phone with full patient details. The AI also provides appropriate comfort instructions to patients while help is arranged.
How does the AI schedule dental appointments?
The AI checks real-time availability in your practice management system, matches patients with appropriate appointment types (cleanings, fillings, crowns, etc.) based on their needs, considers procedure duration and provider schedules, and books appointments directly. Patients receive instant confirmation via text or email with pre-appointment instructions.
Does the AI handle new patient intake?
Yes. The AI captures comprehensive new patient information including full name and contact details, insurance carrier, member ID, and group number, dental history and current concerns, preferred appointment times, and how they found your practice. All information is organized and ready for your front desk before the first visit.
Will patients know they are speaking with an AI?
The AI introduces itself professionally as a virtual dental assistant. Most patients appreciate the immediate response and 24/7 availability rather than waiting on hold or leaving voicemails. The experience is warm, professional, and focused on helping patients get the care they need. Human escalation is always available.
Can the AI collect and verify insurance information?
The AI collects complete insurance details including carrier name, member ID, group number, policyholder information, and employer. While it doesn't verify coverage in real-time, it gathers all details needed for your team to verify benefits before the appointment. This eliminates phone tag and speeds up the intake process.
What dental practice management systems does it integrate with?
AgentZap integrates with all major dental software including Dentrix, Open Dental, Eaglesoft, Curve Dental, Denticon, Practice-Web, and tab32. Appointments sync directly to your schedule, and patient information flows into your existing systems automatically.
How does AI compare to hiring a dental receptionist?
A full-time dental receptionist costs $35,000-$45,000/year plus benefits, only works during office hours, takes vacations and sick days, and can only handle one call at a time. AI answering costs a fraction of that, works 24/7/365, handles unlimited simultaneous calls, and never calls in sick. Many practices use AI for after-hours and overflow while keeping human staff for in-office interactions.
Does the AI work after hours and on weekends?
Yes. AI receptionists provide true 24/7/365 coverage. Dental emergencies don't wait for business hours—patients with toothaches at 2 AM can reach help immediately, schedule next-day appointments, or get connected to the on-call dentist for emergencies.
Can the AI handle appointment reminders and confirmations?
Yes. The AI sends automated appointment reminders via SMS and email 48 hours, 24 hours, and 2 hours before appointments. Patients can confirm, reschedule, or cancel with a simple reply. This typically reduces no-shows by 30-40% and keeps your schedule full.
Is patient information kept secure and HIPAA compliant?
Yes. AgentZap offers HIPAA-compliant plans for dental practices. This includes signed Business Associate Agreements (BAAs), encrypted data transmission and storage, access controls, and audit logging. Patient information is handled with the same security standards as your practice management system.
How quickly can my dental practice get started?
Most dental practices are fully operational within 48-72 hours. Our dental onboarding specialists configure your appointment types, provider schedules, emergency protocols, and custom responses. We provide dedicated setup support and testing to ensure the AI handles your specific workflows correctly.
Never lose another patient to hold times. Start capturing every call today.
Every missed call is a $1,200+ patient walking to a competitor. Start capturing every patient today with AgentZap's AI receptionist.
Resources for Dental Practices
Dental Phone Statistics
Key data on patient calls and missed opportunities in dental practices.
Read moreAI vs Human Receptionist
Compare AI and human receptionists for dental practices.
Read moreReduce Dental No-Shows
Proven strategies to minimize patient appointment cancellations.
Read moreDental Answering Service
Complete guide to choosing the right answering solution.
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