Stop losing patients to hold times and voicemail. Our AI receptionist answers every call instantly, schedules appointments, handles emergencies, and captures new patient information—while you focus on patient care.
Your clinical care is excellent—but patients can't get through on the phone
When your receptionist is checking in patients, handling insurance verification, or assisting the dentist, incoming calls go unanswered or to voicemail.
Potential patients calling for appointments won't leave voicemails. They call the next dentist on their list until someone answers—and that patient is gone forever.
Toothaches, broken teeth, and dental trauma don't wait for business hours. Patients need to reach someone immediately—even at 2 AM on a Saturday.
Industry research shows why every patient call matters
From patient call to booked appointment in minutes
New patient calls at 12:30 PM during lunch break asking about a cleaning.
Gathers patient details, insurance (Delta Dental), and preferred times.
Checks schedule, offers Tuesday 2 PM, and books the cleaning appointment.
Sends confirmation text with forms link. Front desk gets instant notification.
"Thank you for calling Smile Dental Care! I'm the dental scheduling assistant. Are you calling about an appointment, a dental concern, or something else?"
"Hi, I'm a new patient and I'd like to schedule a cleaning and checkup."
"Wonderful! I'd be happy to help you schedule that. May I have your name and a good contact number? ... And do you have dental insurance? ... Great, Delta Dental. Dr. Johnson has availability this Tuesday at 2 PM or Thursday at 10 AM. Which works better for you?"
AI receptionist designed specifically for dentists and dental teams
Captures name, contact info, insurance details, dental history, current concerns, and preferred times. Complete information ready before the first visit.
Gathers carrier name, member ID, group number, policyholder info, and employer details. All data organized for pre-appointment verification.
Books cleanings, exams, fillings, crowns, and other procedures based on duration and provider availability. Prevents double-booking and scheduling conflicts.
Detects dental emergencies (toothaches, broken teeth, abscesses) and immediately notifies on-call dentist. Provides patient comfort instructions.
Sends automated SMS and email reminders 48 hours, 24 hours, and 2 hours before appointments. Reduces no-shows by 30-40%.
True 24/7/365 coverage. Patients can schedule appointments, report emergencies, or get information at any hour—nights, weekends, and holidays.
Communicate with patients in Spanish, Mandarin, Vietnamese, and 20+ languages. Expand your practice in diverse communities.
Track call volumes, new patient inquiries, appointment bookings, peak call times, and marketing source effectiveness.
Syncs with Dentrix, Open Dental, Eaglesoft, Curve Dental, and other dental software. Appointments flow directly into your schedule.
Connect with 30+ dental platforms and 5,000+ business tools
See how AgentZap delivers 24/7 coverage at 85%+ savings
Limited to office hours. Lunch breaks, vacation, sick days, and turnover create coverage gaps.
True 24/7/365 coverage. No sick days, vacations, or coverage gaps. Unlimited simultaneous calls.
Average dental patient lifetime value is $1,200. Miss just one new patient call, and you've lost more than a full year of AgentZap subscription.
Get Custom ROI AnalysisAgentZap handles routine calls while seamlessly escalating emergencies and complex situations to your dental team.
Severe pain, knocked-out tooth, swelling, or trauma triggers escalation
On-call dentist receives SMS and call with patient details
AI provides appropriate comfort instructions while help is arranged
Emergency appointment scheduled or patient directed to emergency care
Built to protect patient information and meet healthcare requirements
Signed BAAs, encrypted PHI handling, access controls, and audit logs
All patient data encrypted in transit (TLS 1.3) and at rest (AES-256)
Annual third-party audits verify security controls and processes
Detailed logs of all calls and patient interactions for compliance
See how dentists are growing their practices with AgentZap
"We were missing 30% of calls during busy periods. AgentZap now handles those calls, and we've added 15 new patients per month. The integration with Dentrix is seamless."
Dr. Jennifer Walsh
Owner, Bright Smile Family Dentistry
Austin, TX
"The after-hours coverage is incredible. Patients with emergencies actually reach help instead of going to the ER. Our patient satisfaction scores have never been higher."
Dr. Robert Chen
Partner, Metro Dental Group
Seattle, WA
"My front desk was overwhelmed with calls. Now they can focus on in-office patients while AI handles the phones. Our no-show rate dropped from 18% to 6%."
Dr. Maria Santos
Owner, Santos Dental Care
Miami, FL
The most advanced AI receptionist built specifically for dentistry
Unlike generic AI, AgentZap understands dental terminology, procedures, and urgency. It knows the difference between a routine cleaning and a dental emergency.
Dental specialists configure your appointment types, provider schedules, emergency protocols, and custom responses. Most practices are live within 48 hours.
Month-to-month flexibility. We earn your business with results, not lock-in. Cancel anytime with no penalties.
See call volumes, new patient sources, peak call times, and booking rates. Make data-driven decisions about marketing and staffing.
Patients never wait on hold. Every call answered on the first ring, 24/7/365. Handle unlimited simultaneous calls during peak periods.
Our AI learns from every interaction. We regularly review calls and refine responses to improve patient experience and booking rates.
Plans designed for dental practices of all sizes. One new patient pays for months of coverage.
For single-dentist practices
For practices with 2-5 providers
For dental groups and DSOs
All plans include: HIPAA compliance • Free setup • No contracts • 14-day money-back guarantee
Everything you need to know about AI receptionists for dental practices
An AI receptionist for dental practices is an intelligent virtual assistant that handles patient calls 24/7. It schedules appointments, captures new patient information, collects insurance details, triages dental emergencies, and integrates with practice management software like Dentrix and Open Dental. Unlike traditional answering services, AI receptionists respond instantly, never put patients on hold, and understand dental terminology.
Yes. Our AI receptionist is trained to detect dental emergencies including severe toothaches, knocked-out teeth, broken teeth, abscesses, and facial swelling. When an emergency is detected, the system immediately notifies the on-call dentist via SMS and phone with full patient details. The AI also provides appropriate comfort instructions to patients while help is arranged.
The AI checks real-time availability in your practice management system, matches patients with appropriate appointment types (cleanings, fillings, crowns, etc.) based on their needs, considers procedure duration and provider schedules, and books appointments directly. Patients receive instant confirmation via text or email with pre-appointment instructions.
Yes. The AI captures comprehensive new patient information including full name and contact details, insurance carrier, member ID, and group number, dental history and current concerns, preferred appointment times, and how they found your practice. All information is organized and ready for your front desk before the first visit.
The AI introduces itself professionally as a virtual dental assistant. Most patients appreciate the immediate response and 24/7 availability rather than waiting on hold or leaving voicemails. The experience is warm, professional, and focused on helping patients get the care they need. Human escalation is always available.
The AI collects complete insurance details including carrier name, member ID, group number, policyholder information, and employer. While it doesn't verify coverage in real-time, it gathers all details needed for your team to verify benefits before the appointment. This eliminates phone tag and speeds up the intake process.
AgentZap integrates with all major dental software including Dentrix, Open Dental, Eaglesoft, Curve Dental, Denticon, Practice-Web, and tab32. Appointments sync directly to your schedule, and patient information flows into your existing systems automatically.
A full-time dental receptionist costs $35,000-$45,000/year plus benefits, only works during office hours, takes vacations and sick days, and can only handle one call at a time. AI answering costs a fraction of that, works 24/7/365, handles unlimited simultaneous calls, and never calls in sick. Many practices use AI for after-hours and overflow while keeping human staff for in-office interactions.
Yes. AI receptionists provide true 24/7/365 coverage. Dental emergencies don't wait for business hours—patients with toothaches at 2 AM can reach help immediately, schedule next-day appointments, or get connected to the on-call dentist for emergencies.
Yes. The AI sends automated appointment reminders via SMS and email 48 hours, 24 hours, and 2 hours before appointments. Patients can confirm, reschedule, or cancel with a simple reply. This typically reduces no-shows by 30-40% and keeps your schedule full.
Yes. AgentZap offers HIPAA-compliant plans for dental practices. This includes signed Business Associate Agreements (BAAs), encrypted data transmission and storage, access controls, and audit logging. Patient information is handled with the same security standards as your practice management system.
Most dental practices are fully operational within 48-72 hours. Our dental onboarding specialists configure your appointment types, provider schedules, emergency protocols, and custom responses. We provide dedicated setup support and testing to ensure the AI handles your specific workflows correctly.
Strategies to attract and retain patients in a competitive market.
Read moreProven techniques to minimize missed appointments and keep chairs full.
Read moreComplete cost and capability comparison for dental practices.
Read moreJoin 500+ dental practices using AgentZap to answer every call, book more appointments, and grow their patient base. Start your free trial today.
14-day free trial • HIPAA compliant • Setup in under 48 hours