Stop losing plumbing jobs because no one answered the phone. Our AI receptionist answers every call 24/7, detects burst pipes and water emergencies, captures complete job details, and dispatches your plumbers instantly—even at 2 AM.
Burst pipes, sewage backups, and flooding happen at 2 AM. Every missed after-hours call costs you the job—and the customer blames you for their water damage.
When your team is under sinks, in crawl spaces, or dealing with active leaks, calls go to voicemail. 85% of callers hang up and call your competitor instead.
A full-time receptionist costs $47,000-$62,000/year and still can't provide 24/7 coverage. That's money that should be going into your trucks and tools.
From emergency detection to technician dispatch—all handled automatically
AI answers instantly—no hold times, no voicemail, any time of day or night.
AI identifies urgent situations like burst pipes, flooding, or gas leaks and flags them immediately.
Collects address, problem description, property type, and access instructions automatically.
On-call plumber receives instant SMS with all details. Job is booked before you even wake up.
"Thank you for calling Mike's Plumbing. This is Alex, how can I help you today?"
"I have a pipe that burst in my basement! There's water everywhere!"
"I understand this is urgent. First, do you know where your main water shutoff valve is? If so, please turn it off to stop the flooding. What's the address of the property?"
"Yes, I turned it off. It's 456 Oak Street."
"Good thinking on the shutoff. I'm dispatching our on-call plumber to 456 Oak Street right now. They'll call you within 15 minutes. Can you confirm the best phone number to reach you?"
Result: Emergency flagged, on-call plumber notified via SMS, job details logged in ServiceTitan—all while the owner was asleep.
Everything you need to capture every call and book more plumbing jobs
Automatically identifies burst pipes, water leaks, sewage backups, gas leaks, flooding, and frozen pipes. High-priority calls are flagged and escalated immediately.
Every call answered instantly—during business hours, after hours, weekends, and holidays. No hold times, no voicemail, no missed opportunities.
Captures customer name, address, problem description, property type, water damage status, and access instructions. Everything your plumbers need to show up prepared.
Routes calls to the right plumber based on location, specialty (drain cleaning, water heaters, sewer lines), or on-call schedule. Reduces response time for emergencies.
Books service calls, estimates, and inspections directly during the call. Syncs with your calendar and dispatch system automatically—no double-booking.
Instantly sends job details via SMS or WhatsApp to assigned plumbers. Includes address, problem type, urgency level, and customer contact info.
Use AI as overflow during busy periods or as your after-hours answering solution. Never miss an emergency call when your office is closed.
Recognizes repeat callers and pulls up their service history. Provides personalized service and faster issue resolution.
Track call volume, peak hours, emergency frequency, and conversion rates. Make data-driven decisions to grow your plumbing business.
AgentZap connects with the dispatch and field service tools you already use
Get 24/7 coverage at a fraction of the cost of hiring staff
While our AI handles 95%+ of calls flawlessly, some situations benefit from human touch. AgentZap includes intelligent escalation protocols.
See why 500+ plumbing companies use AgentZap
"We were losing 8-10 emergency calls per week after hours. Now every call gets answered and my on-call guy gets the details instantly. We've booked an extra $15,000/month in emergency jobs alone."
"My office manager was spending 4 hours a day on the phone. Now she focuses on dispatching while the AI handles all incoming calls. Our response time dropped from 2 hours to 15 minutes."
"Best investment I've made in my plumbing business. The AI catches calls when I'm under houses or in crawl spaces. I went from missing 30% of calls to missing zero. My revenue is up 40%."
AI trained specifically on plumbing emergencies, terminology, and service workflows.
Zero hold times, zero voicemails. Every call answered on the first ring.
Connects with ServiceTitan, Housecall Pro, and your existing dispatch system.
Most plumbing companies see ROI within 30 days from captured emergency calls.
An AI receptionist for plumbing is an intelligent voice assistant that answers phone calls 24/7, captures job details, detects emergencies like burst pipes and water leaks, schedules service appointments, and dispatches plumbers—all without human involvement. It handles calls during business hours, after hours, weekends, and holidays, ensuring you never miss a potential job or emergency.
Yes. AI receptionists are specifically trained to detect urgent plumbing situations such as burst pipes, major water leaks, sewage backups, gas leaks, flooding, frozen pipes, and no hot water. When an emergency is detected, the system automatically flags the call as high priority and sends instant alerts to on-call plumbers via SMS, email, or WhatsApp.
The AI introduces itself professionally and focuses on helping the caller quickly. Most customers care more about fast, helpful assistance than whether the receptionist is human or AI. The experience is seamless, natural, and professional—many callers don't realize they're speaking with AI until the call is complete.
AI answering services provide instant responses without hold times, work 24/7 without breaks or sick days, cost 85-90% less than hiring staff, and maintain perfectly consistent quality. Traditional services are limited by staffing, training, availability, and often put callers on hold during busy periods—exactly when plumbing emergencies happen most.
AgentZap integrates with popular plumbing and field service software including ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion, Workiz, and more. This allows automatic job creation, calendar syncing, and technician dispatch without manual data entry.
AgentZap pricing starts at approximately $140/month for plumbing businesses—a fraction of the $47,000-$62,000 annual cost of hiring a full-time receptionist or dispatcher. You get 24/7 coverage, emergency detection, and dispatch software integration included.
AgentZap includes intelligent human escalation protocols. When the AI detects situations requiring human judgment—such as insurance claims, warranty disputes, or customers who specifically request to speak with a person—it can seamlessly transfer the call to your team or schedule an urgent callback.
Yes. AI receptionists provide true 24/7/365 coverage, including nights, weekends, and holidays. Every call is answered instantly regardless of the time. This is especially valuable for plumbing since 62% of water emergencies occur outside normal business hours.
Absolutely. The AI can access your calendar in real-time, book service calls, estimates, and inspections during the call, and automatically sync with your dispatch system. For emergencies, it can immediately notify the on-call plumber with all job details.
The AI follows customizable intake scripts to capture all relevant information: caller name, address, problem description (type of leak, clogged drain location, water damage extent), property type, preferred callback time, and any special access instructions. All details are organized and sent to your team instantly.
AgentZap offers flexible configurations. You can use the AI receptionist as overflow during busy periods, after-hours only, or as your primary phone system 24/7. Most plumbing companies start with after-hours coverage and expand once they see the results.
Most plumbing companies are fully operational within 24-48 hours. Setup includes configuring your business hours, emergency protocols, dispatch preferences, and software integrations. Our team handles the technical configuration so you can focus on serving customers.
Join 500+ plumbing contractors who capture every call with an AI receptionist that never sleeps.