AgentZap + Help Scout
Deliver amazing customer support 24/7. AI handles calls, creates conversations in Help Scout, and keeps your shared inbox organized - automatically.
Seamless Support Integration
AI-powered call handling with automatic Help Scout ticket creation
Automatic Tickets
AI creates Help Scout conversations from every call automatically.
Shared Inbox Sync
Call details flow directly into your team's shared inbox.
Customer Lookup
AI references customer history during calls for personalized service.
Call Summaries
Detailed notes attached to customer profiles after each call.
24/7 Support
Handle customer calls around the clock, even after hours.
Team Assignment
Route tickets to the right team based on call content.
How It Works
From call to conversation automatically
Customer Calls
Support request comes in.
AI Handles
Gathers issue details and info.
Ticket Created
Conversation added to Help Scout.
Team Notified
Right team sees the ticket.
Popular Use Cases
See how teams use AgentZap + Help Scout
SaaS Companies
Handle support calls and create tickets instantly.
E-commerce
Manage order inquiries around the clock.
Tech Support
Triage technical issues before they reach engineers.
Service Businesses
Never miss a customer request.
Ready for 24/7 Customer Support?
AI-powered call handling with Help Scout integration