Zendesk + AgentZap
Seamlessly create support tickets from AI calls. Your customers get instant help while your team gets complete context.
Powerful Zendesk Integration Features
Everything you need to unify phone and ticket support.
Auto Ticket Creation
Automatically create Zendesk tickets from AI call conversations.
Customer Lookup
Search existing customers and view ticket history during calls.
Call Transcripts
Attach AI call transcripts and summaries to tickets.
Smart Tagging
Apply tags and categories based on call content automatically.
Ticket Routing
Route tickets to the right team based on call topics.
Analytics Sync
Track call metrics alongside your Zendesk analytics.
How It Works
Connect Zendesk in three simple steps
Connect Zendesk
Authorize AgentZap to access your Zendesk account.
Configure Rules
Set up ticket creation rules and field mappings.
Sync Data
Calls automatically create tickets in Zendesk.
Perfect For Your Industry
See how businesses use AgentZap + Zendesk
SaaS Companies
Create technical support tickets with full call context and user information.
E-commerce
Handle order issues with automatic ticket creation and priority routing.
Financial Services
Document customer inquiries with secure, compliant ticket records.
Healthcare
Track patient inquiries and route to appropriate departments.
Works With Your Other Tools
AgentZap integrates with 140+ popular business applications
Ready to Unify Phone and Ticket Support?
Connect AI calls to Zendesk for seamless customer support.