AI Receptionist for Mortgage Brokers. Never miss a lead again.

An AI receptionist for mortgage brokers is an intelligent voice assistant that handles inbound calls 24/7, qualifies mortgage leads, captures loan application details, and schedules consultations with loan officers. Unlike traditional answering services, our AI voice receptionist understands mortgage terminology like DTI ratios, pre-approval, rate locks, and refinancing options. It responds instantly to every caller, ensuring you never lose a potential borrower to a competitor who answered first.

AgentZap's AI voice receptionist qualifies leads by gathering essential information during the call: loan purpose (purchase, refinance, cash-out, HELOC), property type and estimated value, credit score range, employment status and income, down payment amount, and timeline to close. The AI scores leads based on your criteria and routes hot prospects immediately to your loan officers while scheduling follow-ups for others.

Yes. The AI receptionist is trained to handle rate shoppers professionally. Instead of quoting potentially inaccurate rates, it explains that rates vary based on individual circumstances including credit score, loan amount, and property type. It captures the caller's details for a personalized rate quote follow-up, converting rate shoppers into qualified leads rather than losing them to incorrect information.

Mortgage inquiries don't follow business hours - many borrowers research loans after work between 6-10 PM. Our AI receptionist works 24/7, answering these calls instantly, qualifying leads, and scheduling next-day consultations. You wake up to qualified leads with complete details instead of voicemails that go cold overnight.

Absolutely. The AI receptionist integrates with your calendar and loan officer schedules. It can book phone consultations, video calls, and in-person meetings based on loan type, property location, and borrower preferences. Confirmations are sent automatically via SMS, and reminders reduce no-shows by 35%.

AgentZap integrates with all major mortgage platforms including Encompass by ICE Mortgage Technology, Byte Software, LendingPad, Floify, Optimal Blue, Calyx Point, and LoanSifter. Lead information syncs automatically, eliminating double-entry and ensuring loan officers have complete details before callbacks.

A full-time receptionist costs $35,000-$50,000+ annually (salary, benefits, training) and only covers 40 hours per week. AgentZap's AI receptionist costs $139-$399/month for true 24/7 coverage - a 97% cost savings. The AI handles unlimited simultaneous calls during busy periods like rate drops, never takes sick days, and doesn't get pulled away for other tasks.

Yes. The AI receptionist can look up basic loan status information, answer common questions about required documents, and route urgent matters to the assigned loan officer. For complex questions about underwriting conditions or closing details, it seamlessly transfers to human staff or schedules a callback.

Yes. Our AI receptionist handles calls fluently in Spanish, Mandarin, and other languages. This is essential for reaching diverse borrower populations and expanding your market without hiring multilingual staff. The AI detects language preference and responds naturally.

The AI receptionist recognizes urgent situations - ready buyers with tight closing deadlines, rate lock concerns, or frustrated borrowers. It immediately transfers these calls to available loan officers based on your routing rules. VIP referral sources and realtor partners can be configured for instant transfer.

Most mortgage companies are live within 24-48 hours. Our onboarding specialists configure your loan types, qualification criteria, scheduling preferences, and custom scripts. We provide mortgage-specific templates for purchase inquiries, refinance leads, and pre-approval requests to get you started fast.

Yes. Unlike human receptionists who can only handle one call at a time, AgentZap's AI receptionist handles unlimited simultaneous calls. When rates drop and phones explode with refinance inquiries, every single caller gets immediate professional response - no busy signals, no hold times, no lost opportunities.