The AI receptionist for travel agencies that captures trip inquiries, handles itinerary changes, answers destination questions, and provides 24/7 support across all time zones. Book more trips while you sleep.
Why every missed call costs your agency thousands
Travelers research 24/7 across time zones - but your team has limited hours
A traveler in London researching a Bali trip calls at 8 PM their time - 12 PM in Bali, 3 AM in New York. Without 24/7 coverage, they book with an online travel agency instead of your personalized service.
January through March floods agencies with vacation bookings. Limited staff means 15-minute hold times, frustrated dream-vacation planners, and lost commissions to competitors who answer immediately.
Flight cancellations in Tokyo. Lost passports in Rome. Medical emergencies in Cancun. Your clients need immediate help at 3 AM - and they expect their travel agent to answer.
From first inquiry to booked vacation - automatically
A couple in Sydney calls at 9 PM about their honeymoon in the Maldives.
Gathers dates, budget, resort preferences, special requests, and dietary needs.
Recommends packages matching their criteria and highlights current promotions.
Schedules call with honeymoon specialist and sends confirmation with brochures.
"Thank you for calling Paradise Travel. I'm the AI receptionist and I'm here to help with your travel plans. Are you inquiring about a new trip or an existing booking?"
"New trip! We're planning our 10-year anniversary and want to go somewhere tropical - maybe the Caribbean or Southeast Asia."
"Congratulations on your anniversary! Both are wonderful choices. When are you planning to travel, and how many days are you thinking? Also, do you prefer all-inclusive resorts or more of an adventure-style trip?"
"We're thinking late February, about 7-10 days. Definitely romantic - maybe overwater bungalow or beachfront villa. Budget around $8,000 total."
"Perfect! For romantic overwater experiences in that range, the Maldives and Bora Bora are stunning options. We also have a special February promotion with 20% off select Thailand beach resorts. Sarah, our honeymoon specialist, has availability tomorrow at 2 PM or Thursday at 10 AM. Which works better to discuss options?"
Everything your travel business needs to capture more bookings
The AI receptionist is trained on your destinations, packages, resorts, and specialties. Provides informed initial guidance to callers about destinations, best seasons, and travel requirements.
Routes inquiries to the right specialist automatically - honeymoon, family vacation, adventure travel, luxury escapes, group travel, or cruise experts based on caller needs.
Highlights current seasonal offers, early booking discounts, group rates, and limited-time promotions. Creates urgency for time-sensitive deals to capture bookings immediately.
Captures comprehensive details for group trips including destination weddings, corporate retreats, family reunions, and school trips. Gathers headcounts, room requirements, and special needs.
Provides existing booking details, answers policy questions, handles routine modification requests, and gives destination-specific travel information like visa requirements and weather.
Communicate with international clients in their preferred language. Support for 20+ languages including Spanish, French, German, Mandarin, Japanese, Portuguese, and Italian.
Books consultations directly into agent calendars based on trip type, destination expertise, and availability. Sends confirmation emails with relevant brochures and preparation materials.
Recognizes and escalates travel emergencies immediately - flight cancellations, medical issues, lost documents, natural disasters. Provides 24/7 crisis support across all time zones.
Tracks how travelers found your agency - Google, social media, referrals, past clients. Measure marketing ROI and optimize your travel advertising spend effectively.
Connect with GDS systems, booking platforms, and 5,000+ business tools
24/7 global coverage at a fraction of the cost
Limited to 40 hours/week. Vacation, sick days, turnover, and training costs not included.
True 24/7/365 global coverage. No vacation. No sick days. No turnover.
At $4,200/month for human vs $139/month for AI, your travel agency saves over $48,000 per year while gaining 24/7 coverage across all time zones. That is enough to fund marketing campaigns that drive even more bookings.
Calculate Your SavingsThe AI receptionist handles routine inquiries while intelligently escalating complex situations to your travel specialists.
Caller mentions flight cancellation, medical issue, or lost documents
AI receptionist collects booking reference, location, and immediate needs
On-call agent receives notification with full conversation context
AI briefs agent on situation and transfers caller seamlessly
See how travel businesses capture more bookings with the AI receptionist
"The AI receptionist transformed our after-hours performance. We were losing 40% of inquiries to OTAs because callers got voicemail at 9 PM. Now every traveler gets immediate, knowledgeable help. Our bookings increased 47% in three months."
Jennifer Walsh
Owner, Wanderlust Travel Advisors
Denver, CO
"As a honeymoon specialist, my clients call at odd hours with excitement about their dream trips. The AI receptionist captures their enthusiasm perfectly, gathers all the details I need, and books consultations. I wake up to qualified leads every morning."
Marcus Chen
Luxury Travel Consultant
San Francisco, CA
"Peak season used to mean 20-minute hold times and lost clients. Now our AI receptionist handles unlimited calls simultaneously with zero wait time. We captured $127,000 in additional bookings last January alone during the winter rush."
Sarah Mitchell
Director, Coastal Vacation Planners
Miami, FL
The AI receptionist built specifically for the travel industry
Unlike generic AI, our receptionist understands destinations, visa requirements, peak seasons, travel insurance, and industry terminology. It speaks the language of travel.
Handle inquiries from any time zone, any time of year. When a traveler in Tokyo calls about a European vacation at 2 AM your time, the AI receptionist provides expert service.
Travel specialists configure your destinations, packages, promotions, and booking system integrations. Most agencies are live within 24-48 hours with full testing.
Month-to-month flexibility with no setup fees. We earn your business with results, not lock-in. Cancel anytime with no penalties or hidden fees.
Handle unlimited simultaneous calls during peak booking seasons. Every traveler gets immediate attention. No hold music. No busy signals. No lost bookings.
Track inquiry sources, conversion rates, peak call times, destination popularity, and marketing ROI. Make data-driven decisions about your travel business.
Everything you need to know about AI receptionists for travel agencies
An AI receptionist for travel agencies is an intelligent virtual assistant that handles inbound calls 24/7 for trip inquiries, booking questions, itinerary changes, and travel emergencies. Unlike traditional answering services, the AI receptionist captures destination preferences, travel dates, group size, and budget parameters while providing the personalized service travelers expect. It integrates with booking systems like Travelport, Amadeus, and Sabre, ensuring all lead information flows directly into your existing workflows.
The AI receptionist asks strategic qualification questions including: destination interests and flexibility, travel dates and duration, group size and composition (adults, children, ages), budget range and preferences, trip type (leisure, adventure, luxury, honeymoon, business), special requirements (accessibility, dietary, celebrations), and how they discovered your agency. This qualification enables agents to prepare customized proposals and prioritize high-value bookings.
Absolutely. The AI receptionist recognizes travel emergencies such as flight cancellations, missed connections, lost documents, medical situations, and natural disasters. It immediately escalates to on-call agents with complete context including current location, booking references, immediate needs, and caller contact information. This 24/7 coverage across all time zones ensures travelers receive help exactly when they need it most.
The AI receptionist can look up booking details, provide comprehensive itinerary information, answer questions about included amenities and policies, handle routine modification requests like date changes or room upgrades, and provide destination-specific information. Complex changes requiring agent authorization are escalated with complete context for efficient resolution.
Yes. The AI receptionist is trained on your current packages, seasonal promotions, group rates, early booking discounts, and partner deals. It can highlight relevant offers based on caller interests, create urgency for limited-time promotions, and capture leads for time-sensitive bookings. This ensures no promotional opportunity is missed, even outside business hours.
Travel agencies experience significant call volume spikes during holidays, spring break, summer vacation, and year-end booking seasons. The AI receptionist scales instantly to handle unlimited simultaneous calls with consistent quality and zero wait times. No busy signals, no hold music, no frustrated callers moving to online travel agencies or competitors.
The AI receptionist gathers comprehensive details: full traveler contact information, destination(s) of interest with flexibility, exact travel dates or date ranges, number of travelers including ages of children, budget range and payment preferences, trip type and interests (beach, adventure, cultural, culinary), special requirements (accessibility, dietary restrictions, celebrations like anniversaries or honeymoons), accommodation preferences, and referral source.
AgentZap integrates with all major travel platforms including Travelport, Amadeus, Sabre, TripActions, Booking.com partner systems, ClientBase, TravelJoy, and custom booking platforms via API. Lead information, booking details, and customer notes sync automatically into your existing CRM and booking workflows, eliminating manual data entry and ensuring no lead falls through the cracks.
Yes. The AI receptionist provides true 24/7/365 coverage across all time zones with multilingual support in 20+ languages including Spanish, French, German, Mandarin, Japanese, and Portuguese. International travelers planning trips at 3 AM their local time receive the same professional service as daytime callers, expanding your global reach significantly.
Traditional answering services charge $3-6 per call, have hold times during busy periods, and operators lack travel industry knowledge. The AI receptionist handles unlimited simultaneous calls instantly, costs a flat monthly rate of $139, provides 24/7 coverage, integrates with your booking systems, and is trained specifically on travel industry terminology, destinations, and sales processes.
The AI receptionist identifies itself as a virtual travel assistant and focuses on helping callers efficiently with their inquiries. Most travelers appreciate getting immediate help at 11 PM when planning their dream vacation rather than leaving a voicemail. The experience is professional, knowledgeable, and friendly. Callers can always request to speak with a human agent, triggering immediate escalation.
Most travel agencies are fully operational within 24-48 hours. Our travel industry specialists configure your destinations, packages, booking system integrations, and escalation rules. We provide dedicated setup support, test calls to verify quality, and ongoing optimization to ensure the AI receptionist handles your specific travel business requirements correctly from day one.
Join 2,000+ travel agencies using the AgentZap AI receptionist to answer every call, qualify leads, and book more trips. Start your free trial today.
14-day free trial - No setup fees - Cancel anytime
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