G2 Rating: 4.9/5|500+ Home Service Companies Trust AgentZap

AI Receptionist for Home Services. Capture every repair call, 24/7.

AgentZap's AI receptionist answers every call 24/7, captures complete job details, routes to the right trade, and dispatches your technicians instantly—even at 2 AM when emergencies happen.

No credit card required
Live in 15 minutes
Integrates with Jobber & more
[01] THE PROBLEM

Why home service companies lose $45,000+ per year. Every missed call is a job handed to your competitor.

$657B

US home services market size

Source: IBISWorld 2024

58%

of home emergencies happen after hours

Source: HomeAdvisor

$285+

average home service job value

Source: Angi 2024

85%

of callers won't leave voicemail—they call the next contractor

Source: Forbes

[02] HOW IT WORKS

From emergency call to dispatched technician. In minutes, not hours.

1

Customer Calls

AI answers instantly—no hold times, no voicemail, any time of day or night.

2

Job Analysis

AI identifies the service needed, detects emergencies, and determines which trade should handle the call.

3

Details Captured

Collects address, problem description, property type, urgency level, and access instructions automatically.

4

Technician Dispatched

Right technician receives instant SMS with all details. Job is booked before you even wake up.

Sample Home Repair Call

AI

"Thank you for calling ProFix Home Services. This is Alex, how can I help you today?"

C

"Hi, my garbage disposal isn't working and I also have a light fixture that keeps flickering. Can you help?"

AI

"I can definitely help with both. For the flickering light—is it just one fixture or multiple areas of your home? And is there any burning smell or sparking? ... Great, these both sound like straightforward repairs. I can send our handyman who handles both plumbing and electrical work. What's the property address and when would be convenient for you?"

[03] FEATURES

AI receptionist features for home services. Capture more jobs and dispatch faster.

24/7 Call Answering

Every call answered instantly—during business hours, after hours, weekends, and holidays. No hold times, no voicemail, no missed opportunities.

Complete Job Intake

Captures customer name, address, problem description, property type, urgency level, and access instructions. Everything your technicians need.

Emergency Detection

Automatically identifies urgent situations like water damage, electrical hazards, gas leaks. High-priority calls are flagged immediately.

Multi-Trade Routing

Routes calls to the right technician based on service type (plumbing, electrical, HVAC, handyman), location, and availability.

Appointment Scheduling

Books service calls, estimates, and inspections directly during the call. Syncs with your calendar and dispatch system automatically.

SMS Dispatch Alerts

Instantly sends job details via SMS or WhatsApp to assigned technicians. Includes address, problem type, and urgency level.

Service Area Qualification

Automatically qualifies leads by zip code. Politely declines out-of-area calls while capturing their info for referrals.

Customer Recognition

Recognizes repeat callers and pulls up their service history. Provides personalized service and faster issue resolution.

Call Analytics

Track call volume by service type, peak hours, emergency frequency, and conversion rates. Make data-driven decisions.

And many more features...

Get Started →
[04] INTEGRATIONS

Integrates with your field service software. Connect with the tools you already use.

Our team configures your CRM, calendar, and software integrations for you. Sync call data across 1,500+ apps automatically.

White-Glove Setup

We configure everything for you. Just tell us what tools you use.

Real-Time Sync

Call data flows to your CRM and calendar automatically.

Ongoing Support

Need changes? Our team handles updates and new integrations.

Jobber

Housecall Pro

ServiceTitan

Workiz

FieldEdge

Service Fusion

Kickserv

ServiceM8

Google Calendar

Outlook

QuickBooks

Stripe

Square

Twilio SMS

Zapier

Slack

HubSpot

Salesforce

Plus 5,000+ more apps via Zapier and our API

[05] COST SAVINGS

AI receptionist vs hiring. Save 90% on front desk costs.

Hiring an Office Receptionist

  • Annual Salary$32,000 - $42,000
  • Benefits & Taxes$6,000 - $8,000
  • Training (Multi-trade knowledge)$2,000 - $3,000
  • Office Space & Equipment$3,000 - $5,000
  • Total Annual Cost$43,000 - $58,000

Limitations: Only covers 40 hours/week. After-hours emergencies (58% of calls) go to voicemail.

Save 90%+

AgentZap AI Receptionist

  • Starter Plan (Monthly)$149/month
  • Professional Plan$299/month
  • Coverage24/7/365
  • Setup & IntegrationIncluded
  • Total Annual Cost$1,788 - $3,588

Includes: 24/7 coverage, unlimited calls, emergency detection, multi-trade routing.

Annual Savings: $39,000 - $54,000+

That's enough to buy a new work van or add another technician.

[06] HUMAN ESCALATION

AI + Human. The best of both worlds.

AI Receptionist Handles (85% of calls)

Appointment schedulingNew client intakeMaintenance requestsService remindersBusiness hours & directions

Technician Escalation

Emergency situationsInsurance claimsCommercial accountsPriority customersComplex technical questions

Home Service Emergency Escalation Protocol

1

AI Detects Emergency

Water damage, electrical hazards, gas leaks, or security issues trigger escalation

2

Immediate Tech Alert

On-call technician receives SMS and call with customer details and urgency level

3

Customer Comfort

AI provides appropriate safety instructions while technician is being contacted

4

Service Arranged

Emergency appointment scheduled or technician dispatched immediately

[07] TESTIMONIALS

Trusted by home service contractors nationwide. See the results.

"

"We were losing 6-8 calls per week after hours. Now every call gets answered and my on-call technician gets the details instantly. We've booked an extra $12,000/month in emergency jobs alone."

Mike Chen

Mike Chen

Owner, Chen Home Services

Denver, CO

[08] WHY AGENTZAP

Why home service contractors choose AgentZap. Built for your business.

Instant Response

Every call answered immediately, 24/7/365.

Emergency Smart

Detects and prioritizes urgent home service issues.

90% Cost Savings

Full coverage for less than one month of salary.

Dispatch Sync

Jobber, Housecall Pro, ServiceTitan—all connected.

[10] Pricing

Simple, transparent pricing. Start free. Upgrade when ready.

Solo Provider

$79/mo

  • Up to 50 calls/month
  • 24/7 call answering
  • Appointment scheduling
  • Lead qualification

Perfect for independent providers

Most Popular

Service Company

$199/mo

  • Up to 150 calls/month
  • 24/7 call answering
  • Appointment scheduling
  • Lead qualification
  • CRM integrations

Great for service teams

Multi-Location

$499/mo

  • Up to 500 calls/month
  • All professional features
  • Priority support
  • Call recording & transcripts
  • Advanced analytics

For service franchises

Available on All Plans

Live Receptionist Backup

Human agents available 24/7

Instant Call Transfers

Connect callers to your team

Free SMS Integration

Text message notifications

Speed to Lead

Instant lead capture & alerts

AI Powered Engine

Advanced natural language AI

Smart Call Routing

Intelligent Q & transfers

[14] FAQ

Frequently asked questions. Everything you need to know.

What is an AI receptionist for home services?

An AI receptionist for home services is an intelligent voice assistant that answers phone calls 24/7 for handyman businesses, general contractors, and multi-trade service companies. It captures job details, detects emergencies, schedules appointments, routes calls to the right technician, and dispatches your team—all without human involvement.

Can an AI receptionist handle emergency home repair calls?

Yes. AI receptionists are specifically trained to detect urgent home service situations such as water damage, electrical hazards, gas leaks, broken HVAC systems, and security issues. When an emergency is detected, the system automatically flags the call as high priority and sends instant alerts to on-call technicians via SMS, email, or WhatsApp.

Will customers know they are speaking with an AI?

The AI introduces itself professionally and focuses on helping the caller quickly. Most homeowners care more about fast, helpful assistance than whether the receptionist is human or AI. The experience is seamless, natural, and professional—many callers don't realize they're speaking with AI until the call is complete.

How does AI home service answering compare to traditional answering services?

AI answering services provide instant responses without hold times, work 24/7 without breaks or sick days, cost 85-90% less than hiring staff, and maintain perfectly consistent quality. Traditional services are limited by staffing, training, availability, and often put callers on hold during busy periods—exactly when home emergencies happen most.

What home service software does the AI receptionist integrate with?

AgentZap integrates with popular field service software including Jobber, Housecall Pro, ServiceTitan, Workiz, FieldEdge, Service Fusion, Kickserv, and more. This allows automatic job creation, calendar syncing, and technician dispatch without manual data entry.

How much does an AI home service answering service cost?

AgentZap pricing starts at approximately $140/month for home service businesses—a fraction of the $42,000-$55,000 annual cost of hiring a full-time receptionist or dispatcher. You get 24/7 coverage, emergency detection, multi-trade routing, and software integration included.

Can the AI route calls to different trades and technicians?

Yes. AgentZap's multi-trade routing automatically identifies the type of service needed (plumbing, electrical, HVAC, handyman, etc.) and routes calls to the appropriate technician based on specialty, availability, and location. This is essential for general contractors and multi-trade companies.

What happens during complex home service situations?

AgentZap includes intelligent human escalation protocols. When the AI detects situations requiring human judgment—such as insurance claims, warranty disputes, or customers who specifically request to speak with a person—it can seamlessly transfer the call to your team or schedule an urgent callback.

Does the AI work after hours and on weekends?

Yes. AI receptionists provide true 24/7/365 coverage, including nights, weekends, and holidays. Every call is answered instantly regardless of the time. This is especially valuable for home services since 58% of property emergencies occur outside normal business hours.

Can the AI schedule appointments and dispatch technicians?

Absolutely. The AI can access your calendar in real-time, book service calls, estimates, and inspections during the call, and automatically sync with your dispatch system. For emergencies, it can immediately notify the on-call technician with all job details.

How does the AI capture home repair job details?

The AI follows customizable intake scripts to capture all relevant information: caller name, address, problem description (type of repair, affected area, urgency level), property type, preferred callback time, and any special access instructions. All details are organized and sent to your team instantly.

How quickly can I set up AI answering for my home service business?

Most home service companies are fully operational within 24-48 hours. Setup includes configuring your services, trade-specific protocols, dispatch preferences, and software integrations. Our team handles the technical configuration so you can focus on serving customers.

Trusted by 500+ Home Service Companies

Stop losing home repair jobs to missed calls. Start capturing every opportunity today.

Every missed call is a $285+ job walking to your competitor. Start capturing every emergency today with AgentZap's AI receptionist.