AI Receptionist for Media & Entertainment. Capture every talent call, press inquiry, and production opportunity.

An AI receptionist for media and entertainment is an intelligent voice assistant that answers phone calls 24/7, handles talent inquiries, production scheduling requests, press calls, and client communications—all without human involvement. Unlike traditional answering services, AgentZap's AI voice receptionist understands entertainment industry terminology (call sheets, talent holds, press junkets, production schedules), can discuss project details professionally, and integrates directly with production management software like StudioBinder, Frame.io, and Monday.com.

The AI receptionist captures essential details from talent calls—agent name, talent represented, availability dates, rate expectations, and project interest. It can explain current casting needs, collect headshots and reels via email follow-up, and schedule audition callbacks. Talent managers calling at midnight about availability for tomorrow's shoot get immediate, professional responses instead of voicemail.

Yes, press management is a core capability. The AI receptionist screens media inquiries, captures outlet name, journalist contact info, deadline urgency, and interview topic. It can provide approved press materials, schedule interviews with publicists, and prioritize high-profile outlets. Entertainment journalists working on tight deadlines get immediate acknowledgment and routing.

Absolutely—this is the primary benefit for entertainment companies. Productions run 24/7 with call times at 5 AM and wrap times at midnight. The AI receptionist answers every call instantly, whether it's a location scout calling about a permit issue at 11 PM or a vendor confirming equipment delivery for a 6 AM call time. You never miss critical production communications.

Hiring a production coordinator or receptionist costs $45,000-$65,000+ annually (salary, benefits, overtime) and only covers standard hours. AgentZap's AI receptionist costs $79-$499/month ($948-$5,988/year) for unlimited 24/7 coverage—a savings of 97% or more. Plus, the AI handles unlimited simultaneous calls during high-volume periods like premiere weeks or festival submissions.

AgentZap integrates with all major production and entertainment platforms including StudioBinder, Frame.io, Monday.com, Asana, Salesforce, HubSpot, Google Workspace, Slack, and Zoom. Every inquiry is automatically logged with contact details, project references, and follow-up requirements. Calendar syncing ensures no scheduling conflicts.

Yes, confidentiality is built into the AI's protocols. You can configure NDA acknowledgment scripts, codename usage for unannounced projects, and caller verification for sensitive information. The AI will not disclose project details to unverified callers and can route sensitive inquiries directly to designated team members.

AgentZap's AI receptionist recognizes when human intervention is needed. For VIP callers, upset clients, urgent production issues, or callers who specifically request a person, it can initiate immediate escalation via SMS, schedule priority callbacks, or transfer to an on-call team member. You control which situations trigger transfers based on keywords, caller ID, or urgency levels.

Unlike human receptionists who can only handle one call at a time, AgentZap handles unlimited simultaneous calls. During Sundance submissions, Emmy campaign season, or premiere week when call volume spikes exponentially, every single caller gets immediate attention. No hold times, no voicemail, no missed opportunities.

The AI introduces itself professionally and focuses on helping the caller efficiently. Most industry professionals care more about getting information fast and connecting with the right person than whether the receptionist is human or AI. The experience is conversational, professional, and gets callers the assistance they need immediately.

Most entertainment companies are live within 15 minutes. You connect your calendar, set up your project types and department routing, configure your talent intake preferences, and choose your software integrations. Our entertainment-specific templates include pre-built scripts for production inquiries, talent bookings, press requests, and vendor coordination.

Yes, AgentZap handles inquiries for production companies, talent agencies, PR firms, post-production houses, music labels, podcast networks, streaming services, advertising agencies, and more. The AI can differentiate between inquiry types and route appropriately—talent calls can be prioritized differently than vendor inquiries or press requests.