AI Receptionist for Public Relations. Never miss a media opportunity.

An AI receptionist for PR firms is an intelligent virtual assistant that handles inbound calls 24/7, manages media inquiries, captures press requests, qualifies new client prospects, and schedules consultations. Unlike traditional answering services, an AI receptionist for public relations understands PR terminology, can triage urgent media requests, and integrates with PR software like Cision, Meltwater, and Muck Rack to ensure no opportunity is missed.

The AI voice receptionist for public relations captures essential media inquiry details including journalist name, outlet, deadline, story angle, and specific spokesperson requests. It prioritizes urgent press requests based on outlet tier and deadline proximity, immediately alerts your PR team via SMS, email, or Slack, and can provide approved talking points or direct journalists to your online press kit while routing high-priority requests for immediate human escalation.

Yes. The AI receptionist is trained to recognize crisis indicators and immediately escalate to your crisis communications team. It can collect initial details about breaking situations, provide pre-approved holding statements, and ensure rapid-response protocols are activated. During crisis situations, the AI receptionist maintains call logs with timestamps for documentation while routing urgent calls with full context to senior PR professionals.

The AI receptionist for PR firms conducts structured qualification by gathering company information, PR goals, target audiences, budget range, timeline, and current media coverage status. It asks about specific needs such as media relations, crisis preparedness, influencer partnerships, or executive visibility. Qualified leads receive automatic follow-up with case studies relevant to their industry, and consultations are scheduled with the appropriate account team.

Traditional answering services charge $2-8 per call, have hold times, and operators lack PR context. An AI receptionist for public relations handles unlimited simultaneous calls instantly, costs a flat monthly rate, understands media relations terminology, integrates with PR software, and is available 24/7 when breaking news happens. It captures journalist deadlines accurately and routes urgent press requests immediately rather than taking messages.

The AI voice receptionist integrates with leading PR platforms including Cision, Meltwater, Muck Rack, and Prowly for media database synchronization. It connects with CRM systems (HubSpot, Salesforce), project management tools (Monday.com, Asana), and calendar applications. Media inquiries automatically create records in your systems with journalist details, outlet information, and story context for seamless follow-up.

The AI receptionist introduces itself professionally as a virtual assistant and focuses on efficiently capturing their request. Most journalists appreciate getting immediate response at any hour rather than leaving voicemail, especially on deadline. The experience is professional and knowledgeable about PR processes. Journalists can always request to speak with a human, triggering immediate escalation to your media relations team.

The AI receptionist provides true 24/7 coverage for press requests, which is critical since news never sleeps. When journalists call after hours with deadline requests, the AI captures all details, assesses urgency, and can immediately alert on-call PR staff for time-sensitive opportunities. It provides journalists with expected response times and can share approved press materials while your team prepares a formal response.

Yes. The AI voice receptionist can direct journalists to your online newsroom, share executive bio links, provide high-resolution logo and image URLs, and offer backgrounder information. It can also collect specific asset requests and ensure your PR team follows up with exactly what the journalist needs, reducing back-and-forth communication and improving placement success rates.

The AI receptionist logs every media inquiry with outlet name, journalist contact details, story angle, deadline, and initial response time. This data feeds into analytics dashboards showing inquiry volume trends, outlet mix, response rates, and coverage outcomes. PR teams can demonstrate media relations ROI to clients and identify which story angles generate the most interest.

Most PR agencies are fully operational within 24-48 hours. Our onboarding specialists configure your service offerings, media handling protocols, crisis escalation procedures, and software integrations. We provide dedicated setup support and testing with sample media scenarios to ensure the AI receptionist handles your specific PR requirements correctly before going live.

AI receptionists serve boutique PR firms, full-service agencies, corporate communications departments, crisis management specialists, entertainment publicists, tech PR agencies, and healthcare communications firms. Any PR organization that receives media calls, client inquiries, or needs 24/7 availability for breaking news benefits from an AI receptionist for public relations.