G2 Rating: 4.8/5|Trusted by 400+ Pet Retailers

AI Receptionist for Pet Supply Stores. Never miss a customer call.

AgentZap is the AI receptionist for pet supply stores that answers calls 24/7, handles product inquiries, books grooming appointments, and captures customer information—even while your team is helping customers on the floor.

No credit card required
Live in 15 minutes
Integrates with POS systems
[01] THE PROBLEM

Why pet supply stores need an AI receptionist. Every missed call is a lost sale.

$25B

US pet retail industry revenue

Source: APPA

45%

of calls are product availability checks

Source: Retail Industry Data

$85

average grooming appointment value

Source: Pet Industry Magazine

78%

of callers won't leave voicemail—they call competitors

Source: Forbes

[02] HOW IT WORKS

From inquiry to satisfied customer. In minutes, not hours.

1

Customer Calls

Your AI receptionist answers instantly, 24/7—no hold times, no voicemail.

2

Inquiry Handled

The AI provides store hours, answers product questions, and captures specific requests.

3

Services Offered

AI explains grooming services, pricing, and availability. Captures pet details.

4

Appointment Booked

Customer books grooming or schedules a callback. All details synced automatically.

Sample Pet Supply Store Call

AI

"Thank you for calling Paws & Claws Pet Supply. This is Bailey, how can I help you today?"

C

"Hi, I need to book a grooming appointment for my golden retriever, and I also wanted to check if you carry Blue Buffalo dog food."

AI

"Of course! Yes, we carry the full Blue Buffalo line including their Life Protection formulas. For the grooming appointment, I'd be happy to schedule that. Golden retrievers are wonderful—does your pup need a full groom with bath, or just a bath and brush out?"

C

"A full groom please. He's due for a good trim. Do you have anything this Saturday?"

AI

"Let me check Saturday availability... I have openings at 10 AM and 2 PM. Our full groom for large breeds like golden retrievers is $75 and includes bath, haircut, nail trim, and ear cleaning. Which time works better for you?"

[03] FEATURES

AI receptionist features for pet supply stores. Everything you need to serve customers and grow.

24/7 AI Receptionist

Every call answered instantly—during busy hours, after closing, weekends, and holidays. No hold times, no voicemail.

Grooming Scheduling

Books grooming appointments with pet details, service type, and special requirements. Syncs directly to your calendar.

Product Inquiries

Answers questions about brands, products, and categories. Captures specific requests for staff follow-up.

Store Information

Instantly provides hours, location, directions, and special event information. Handles routine calls automatically.

Instant SMS Notifications

Receive instant text alerts for urgent requests or special product inquiries. Never miss an important call.

POS Integration

Connects with popular retail POS and scheduling systems for seamless operations.

Multi-Pet Categories

Handles inquiries for dogs, cats, birds, fish, reptiles, and small animals with category-specific knowledge.

And many more features...

Get Started →
[04] INTEGRATIONS

Integrates with your pet store software. Connect with the tools you already use.

Our team configures your POS, calendar, and software integrations for you. Sync call data and appointments automatically.

White-Glove Setup

We configure everything for you. Just tell us what tools you use.

Real-Time Sync

Call data flows to your POS and calendar automatically.

Ongoing Support

Need changes? Our team handles updates and new integrations.

Google Calendar

Square POS

Lightspeed

Shopify

QuickBooks

Calendly

Salesforce

HubSpot

Slack

Zapier

Microsoft Outlook

Stripe

Plus 5,000+ more apps via Zapier and our API

[05] COST SAVINGS

AI receptionist vs hiring. Save 85% on front desk costs.

Hiring Extra Staff

  • Annual Salary$28,000 - $35,000
  • Benefits & Taxes$4,000 - $6,000
  • Training$1,000 - $2,000
  • Total Annual Cost$33,000 - $43,000

Limitations: Only covers scheduled shifts. After-hours and overflow calls still go to voicemail.

SAVE 70%

AgentZap AI Receptionist

  • Starter Plan (Monthly)$79/month
  • Professional Plan$199/month
  • Coverage24/7/365
  • Total Annual Cost$948 - $2,388

Includes: 24/7 coverage, unlimited calls, grooming scheduling, no sick days.

Annual Savings: $28,000 - $40,000+

That's enough for new inventory or expanding your grooming services.

[10] Pricing

Simple, transparent pricing. Start free. Upgrade when ready.

Small Store

$79/mo

  • Up to 50 calls/month
  • 24/7 call answering
  • Appointment scheduling
  • Lead qualification

Perfect for small pet stores

Most Popular

Pet Store

$199/mo

  • Up to 150 calls/month
  • 24/7 call answering
  • Appointment scheduling
  • Lead qualification
  • CRM integrations

Great for pet stores

Multi-Location

$499/mo

  • Up to 500 calls/month
  • All professional features
  • Priority support
  • Call recording & transcripts
  • Advanced analytics

For pet store chains

Available on All Plans

Live Receptionist Backup

Human agents available 24/7

Instant Call Transfers

Connect callers to your team

Free SMS Integration

Text message notifications

Speed to Lead

Instant lead capture & alerts

AI Powered Engine

Advanced natural language AI

Smart Call Routing

Intelligent Q & transfers

[07] TESTIMONIALS

Trusted by pet retailers nationwide. See the results.

"

"We were missing so many grooming calls because the team was busy helping customers. AgentZap books appointments automatically and we've increased grooming revenue by 30% in just two months."

Mike Patterson

Mike Patterson

Pet Supply Store Owner

Denver, CO

[08] WHY AGENTZAP

Why pet supply stores choose AgentZap. Built for retail.

Instant Response

Every call answered immediately, 24/7/365.

Grooming Ready

Books grooming appointments with pet details.

85% Cost Savings

Full coverage for less than one month of salary.

POS Integration

Square, Lightspeed, Shopify—all connected.

[14] FAQ

Frequently asked questions. Everything you need to know.

What is an AI receptionist for pet supply stores?

An AI receptionist for pet supply stores is an intelligent voice assistant that answers calls 24/7, handles inquiries about product availability, store hours, and services, captures customer information, and schedules appointments for grooming or other services—all without human involvement. AgentZap's AI understands pet retail terminology (dog food brands, pet accessories, aquarium supplies), can check inventory status, and integrates with POS and inventory systems.

How does the AI handle product availability inquiries?

Our AI receptionist can answer common questions about product categories, brands you carry, and general availability. For specific inventory checks, it can take the customer's information and have staff follow up, or direct them to your online store. It captures what products customers are looking for so you can track demand and never miss a sale.

Can the AI receptionist book grooming appointments?

Absolutely! If your pet supply store offers grooming services, the AI can schedule appointments directly. It captures pet type, size, breed, service needed (bath, full groom, nail trim), and any special requirements. Appointments sync directly to your calendar or booking system.

What makes AgentZap the best phone system for pet supply stores?

AgentZap combines AI-powered phone answering with appointment scheduling and customer management. Unlike basic phone systems, our platform handles voice calls 24/7, understands pet industry terminology, captures product inquiries, and books grooming appointments. Pet supply stores choose AgentZap because it reduces missed calls and improves customer service.

Does the AI understand different pet categories?

Yes, our AI handles inquiries for all pet categories: dogs, cats, birds, fish and aquariums, reptiles, small animals (hamsters, rabbits, guinea pigs), and exotic pets. It can discuss food, accessories, habitats, and care supplies for each category.

How much does an AI receptionist cost compared to extra staff?

Hiring additional retail staff costs $28,000-$35,000+ annually per person and only covers their scheduled shifts. AgentZap costs $79-$499/month ($948-$5,988/year) for unlimited 24/7 coverage—a savings of 85% or more. The AI handles unlimited simultaneous calls during busy holiday seasons.

Can the AI provide store hours and location information?

Yes, the AI instantly provides store hours, location, parking information, and directions. It can also inform customers about special holiday hours, upcoming sales events, and any temporary closures. This handles the majority of routine calls automatically.

How does the AI capture customer inquiries?

AgentZap gathers comprehensive information: customer name and contact, pet type and needs, specific products they're looking for, and preferred callback time. All details are logged so your team can follow up with personalized service and ensure no sales opportunity is missed.

Can the AI handle inventory and product stock inquiries?

Yes, when customers call asking about specific products, the AI can check integrated inventory systems or provide standard responses about product categories you carry. For items requiring real-time stock checks, the AI captures the customer's name, phone number, and the exact products they need, then notifies your team for a quick callback. This ensures customers get accurate information without staff interrupting their current tasks.

How does the AI handle loyalty program signups and rewards inquiries?

The AI receptionist can explain your loyalty program benefits, capture new member information for enrollment, and answer questions about points balances and rewards redemption. It can remind customers about expiring points and promote member-exclusive sales. For stores with loyalty apps, the AI provides download instructions and basic troubleshooting guidance.

Trusted by 400+ Pet Retailers

Stop losing jobs to missed calls. Start capturing every customer today.

Every missed call is a lost grooming appointment or product sale. Start capturing every customer inquiry today with AgentZap's AI receptionist.