AI Receptionist for Pet Supply Stores. Never miss a customer call.
AgentZap is the AI receptionist for pet supply stores that answers calls 24/7, handles product inquiries, books grooming appointments, and captures customer information—even while your team is helping customers on the floor.
Why pet supply stores need an AI receptionist. Every missed call is a lost sale.
$25B
US pet retail industry revenue
Source: APPA
45%
of calls are product availability checks
Source: Retail Industry Data
$85
average grooming appointment value
Source: Pet Industry Magazine
78%
of callers won't leave voicemail—they call competitors
Source: Forbes
From inquiry to satisfied customer. In minutes, not hours.
Customer Calls
Your AI receptionist answers instantly, 24/7—no hold times, no voicemail.
Inquiry Handled
The AI provides store hours, answers product questions, and captures specific requests.
Services Offered
AI explains grooming services, pricing, and availability. Captures pet details.
Appointment Booked
Customer books grooming or schedules a callback. All details synced automatically.
Sample Pet Supply Store Call
"Thank you for calling Paws & Claws Pet Supply. This is Bailey, how can I help you today?"
"Hi, I need to book a grooming appointment for my golden retriever, and I also wanted to check if you carry Blue Buffalo dog food."
"Of course! Yes, we carry the full Blue Buffalo line including their Life Protection formulas. For the grooming appointment, I'd be happy to schedule that. Golden retrievers are wonderful—does your pup need a full groom with bath, or just a bath and brush out?"
"A full groom please. He's due for a good trim. Do you have anything this Saturday?"
"Let me check Saturday availability... I have openings at 10 AM and 2 PM. Our full groom for large breeds like golden retrievers is $75 and includes bath, haircut, nail trim, and ear cleaning. Which time works better for you?"
AI receptionist features for pet supply stores. Everything you need to serve customers and grow.
24/7 AI Receptionist
Every call answered instantly—during busy hours, after closing, weekends, and holidays. No hold times, no voicemail.
Grooming Scheduling
Books grooming appointments with pet details, service type, and special requirements. Syncs directly to your calendar.
Product Inquiries
Answers questions about brands, products, and categories. Captures specific requests for staff follow-up.
Store Information
Instantly provides hours, location, directions, and special event information. Handles routine calls automatically.
Instant SMS Notifications
Receive instant text alerts for urgent requests or special product inquiries. Never miss an important call.
POS Integration
Connects with popular retail POS and scheduling systems for seamless operations.
Multi-Pet Categories
Handles inquiries for dogs, cats, birds, fish, reptiles, and small animals with category-specific knowledge.
And many more features...
Get Started →Integrates with your pet store software. Connect with the tools you already use.
Our team configures your POS, calendar, and software integrations for you. Sync call data and appointments automatically.
White-Glove Setup
We configure everything for you. Just tell us what tools you use.
Real-Time Sync
Call data flows to your POS and calendar automatically.
Ongoing Support
Need changes? Our team handles updates and new integrations.
Google Calendar
Square POS
Lightspeed
Shopify
QuickBooks
Calendly
Salesforce
HubSpot
Slack
Zapier
Microsoft Outlook
Stripe
Plus 5,000+ more apps via Zapier and our API
AI receptionist vs hiring. Save 85% on front desk costs.
Hiring Extra Staff
- Annual Salary$28,000 - $35,000
- Benefits & Taxes$4,000 - $6,000
- Training$1,000 - $2,000
- Total Annual Cost$33,000 - $43,000
Limitations: Only covers scheduled shifts. After-hours and overflow calls still go to voicemail.
AgentZap AI Receptionist
- Starter Plan (Monthly)$79/month
- Professional Plan$199/month
- Coverage24/7/365
- Total Annual Cost$948 - $2,388
Includes: 24/7 coverage, unlimited calls, grooming scheduling, no sick days.
Annual Savings: $28,000 - $40,000+
That's enough for new inventory or expanding your grooming services.
Simple, transparent pricing. Start free. Upgrade when ready.
Small Store
$79/mo
- Up to 50 calls/month
- 24/7 call answering
- Appointment scheduling
- Lead qualification
Perfect for small pet stores
Pet Store
$199/mo
- Up to 150 calls/month
- 24/7 call answering
- Appointment scheduling
- Lead qualification
- CRM integrations
Great for pet stores
Multi-Location
$499/mo
- Up to 500 calls/month
- All professional features
- Priority support
- Call recording & transcripts
- Advanced analytics
For pet store chains
Available on All Plans
Live Receptionist Backup
Human agents available 24/7
Instant Call Transfers
Connect callers to your team
Free SMS Integration
Text message notifications
Speed to Lead
Instant lead capture & alerts
AI Powered Engine
Advanced natural language AI
Smart Call Routing
Intelligent Q & transfers
Trusted by pet retailers nationwide. See the results.
"We were missing so many grooming calls because the team was busy helping customers. AgentZap books appointments automatically and we've increased grooming revenue by 30% in just two months."

Mike Patterson
Pet Supply Store Owner
Denver, CO
Why pet supply stores choose AgentZap. Built for retail.
Instant Response
Every call answered immediately, 24/7/365.
Grooming Ready
Books grooming appointments with pet details.
85% Cost Savings
Full coverage for less than one month of salary.
POS Integration
Square, Lightspeed, Shopify—all connected.
Frequently asked questions. Everything you need to know.
What is an AI receptionist for pet supply stores?
An AI receptionist for pet supply stores is an intelligent voice assistant that answers calls 24/7, handles inquiries about product availability, store hours, and services, captures customer information, and schedules appointments for grooming or other services—all without human involvement. AgentZap's AI understands pet retail terminology (dog food brands, pet accessories, aquarium supplies), can check inventory status, and integrates with POS and inventory systems.
How does the AI handle product availability inquiries?
Our AI receptionist can answer common questions about product categories, brands you carry, and general availability. For specific inventory checks, it can take the customer's information and have staff follow up, or direct them to your online store. It captures what products customers are looking for so you can track demand and never miss a sale.
Can the AI receptionist book grooming appointments?
Absolutely! If your pet supply store offers grooming services, the AI can schedule appointments directly. It captures pet type, size, breed, service needed (bath, full groom, nail trim), and any special requirements. Appointments sync directly to your calendar or booking system.
What makes AgentZap the best phone system for pet supply stores?
AgentZap combines AI-powered phone answering with appointment scheduling and customer management. Unlike basic phone systems, our platform handles voice calls 24/7, understands pet industry terminology, captures product inquiries, and books grooming appointments. Pet supply stores choose AgentZap because it reduces missed calls and improves customer service.
Does the AI understand different pet categories?
Yes, our AI handles inquiries for all pet categories: dogs, cats, birds, fish and aquariums, reptiles, small animals (hamsters, rabbits, guinea pigs), and exotic pets. It can discuss food, accessories, habitats, and care supplies for each category.
How much does an AI receptionist cost compared to extra staff?
Hiring additional retail staff costs $28,000-$35,000+ annually per person and only covers their scheduled shifts. AgentZap costs $79-$499/month ($948-$5,988/year) for unlimited 24/7 coverage—a savings of 85% or more. The AI handles unlimited simultaneous calls during busy holiday seasons.
Can the AI provide store hours and location information?
Yes, the AI instantly provides store hours, location, parking information, and directions. It can also inform customers about special holiday hours, upcoming sales events, and any temporary closures. This handles the majority of routine calls automatically.
How does the AI capture customer inquiries?
AgentZap gathers comprehensive information: customer name and contact, pet type and needs, specific products they're looking for, and preferred callback time. All details are logged so your team can follow up with personalized service and ensure no sales opportunity is missed.
Can the AI handle inventory and product stock inquiries?
Yes, when customers call asking about specific products, the AI can check integrated inventory systems or provide standard responses about product categories you carry. For items requiring real-time stock checks, the AI captures the customer's name, phone number, and the exact products they need, then notifies your team for a quick callback. This ensures customers get accurate information without staff interrupting their current tasks.
How does the AI handle loyalty program signups and rewards inquiries?
The AI receptionist can explain your loyalty program benefits, capture new member information for enrollment, and answer questions about points balances and rewards redemption. It can remind customers about expiring points and promote member-exclusive sales. For stores with loyalty apps, the AI provides download instructions and basic troubleshooting guidance.
Stop losing jobs to missed calls. Start capturing every customer today.
Every missed call is a lost grooming appointment or product sale. Start capturing every customer inquiry today with AgentZap's AI receptionist.
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