Stop losing flooring jobs while your crew is on installations. Our AI voice receptionist answers every call 24/7, captures project details for accurate quotes, schedules in-home measurements, and qualifies leads by material type—even when you are knee-deep in a hardwood refinish.
When the sander is running, the tile saw is cutting, or hammers are nailing down planks, you cannot hear your phone ring. That $5,000 hardwood refinishing job just called your competitor—and 78% of homeowners hire the first contractor who answers.
Covered in thinset, stain, or adhesive, you are not reaching for your phone mid-installation. By the time you clean up and call back 2 hours later, the homeowner already booked someone else. One missed call costs you $4,200+ in lost revenue.
Without proper qualification, you drive 45 minutes for a measurement only to find they want $2/sq ft installed when your minimum is $6. Or they need 50 sq ft when your minimum is 200. Hours wasted on jobs that never close.
From inquiry to scheduled measurement—all handled automatically while you install
AI voice receptionist answers instantly—no hold times, no voicemail, any time of day or night, even during your busiest installation days.
AI gathers flooring type, square footage, rooms, existing flooring condition, removal needs, timeline, and budget to qualify the lead.
Based on your criteria, AI identifies quality leads and filters out jobs below your minimums—saving you time on dead-end estimates.
Customer is booked for in-home measurement, confirmation text sent with address, and booking syncs to your calendar—all before you finish your current install.
"Thank you for calling Elite Flooring Pros. This is Alex, how can I help you today?"
"Hi, I am looking to replace the carpet in my living room and hallway with hardwood. Probably about 600 square feet."
"Great! Hardwood installation for about 600 square feet. Do you have a preference for wood species—like oak, maple, or hickory? And are you thinking solid hardwood or engineered?"
"I was thinking engineered oak. Something mid-grade, not the cheapest but not top of the line either."
"Perfect—engineered oak, mid-grade. For 600 square feet including carpet removal and installation, you are typically looking at $4,800 to $6,000 depending on the specific product. I can schedule a free in-home measurement where we will show you samples and provide an exact quote. Would Thursday at 10 AM or Friday at 2 PM work better?"
Result: New hardwood job booked at $5,400. Project details logged in QFloors. Confirmation text sent to customer with address and appointment details.
Everything you need to capture every call and book more flooring jobs
Every call answered instantly—during business hours, after hours, weekends, and holidays. No hold times, no voicemail, no lost opportunities while you are laying tile or sanding hardwood.
Handles hardwood, tile, carpet, LVP/vinyl, laminate, and specialty flooring inquiries. Asks material-specific questions to capture accurate project details for every flooring type.
Books in-home measurements directly to your calendar. Factors in travel time, avoids double-booking, and sends confirmations with address and access instructions.
Screens for square footage minimums, budget ranges, and service area. Stop wasting time on jobs that do not meet your criteria—the AI receptionist filters before you drive.
Captures existing flooring type and removal requirements—carpet with padding, tile with cement board, glued hardwood. Know the full scope before you quote.
Handles office, retail, and commercial facility flooring requests. Captures building size, traffic requirements, installation timing needs, and decision-maker contacts.
Gathers wood species, tile style, carpet type, color preferences, and budget range before your visit. Show up with the right samples to close more jobs.
Automatic booking confirmations, day-before reminders, and follow-ups. Reduce no-shows by 60% and increase measurement-to-sale conversion rates.
Track inquiry volume by flooring type, booking conversion rates, peak calling times, and job values. Make data-driven decisions to grow your flooring business.
AgentZap connects with the scheduling and business tools flooring companies already use
Plus 5,000+ more apps via Zapier and our API
Get 24/7 coverage at a fraction of the cost of hiring a receptionist
While our AI receptionist handles 95%+ of calls flawlessly, some situations benefit from human touch. AgentZap includes intelligent escalation protocols.
See why 500+ flooring businesses use AgentZap
"We were missing 6-8 calls a day during installations. Now every call gets answered and we have booked 45% more measurement appointments. Last month alone that translated to $28,000 in additional jobs we would have lost to competitors."
"The AI captures project details perfectly—flooring type, square footage, removal needs, everything. My estimators show up prepared with the right samples and close 30% more jobs. The lead qualification alone saved us 15 hours a week in wasted site visits."
"During our spring remodel rush, we had 40+ calls in one day. The AI handled every single one—no hold times, no missed opportunities. Revenue was up 52% compared to the same period last year. Best investment we have made."
AI voice receptionist trained specifically on flooring services, materials, and booking workflows. Understands hardwood refinishing, tile installation, carpet replacement, LVP, and more.
Zero hold times, zero voicemails. Every call answered on the first ring, even when you are on a job site or it is 9 PM on a Saturday when homeowners call.
Connects with FloorWizard, QFloors, RFMS, Jobber, and your existing scheduling system in minutes. No technical expertise required.
Most flooring companies see ROI within 30 days. One additional $4,200 job pays for an entire year of service—and then some.
An AI receptionist for flooring companies is an intelligent voice assistant that answers phone calls 24/7, captures project details for accurate estimates, schedules in-home measurements, qualifies leads by flooring type and scope, and manages your entire booking process—all without human intervention. Unlike traditional answering services, AgentZap understands flooring terminology (hardwood refinishing, LVP installation, carpet stretching, tile removal) and integrates with your scheduling and CRM software.
Yes. Our AI voice receptionist schedules all types of flooring appointments: in-home measurements, material consultations, showroom visits, and installation start dates. It syncs with your calendar in real-time, factors in travel time to job sites, avoids double-booking, and sends confirmation texts to customers automatically with address and access details.
The AI receptionist introduces itself professionally and focuses on helping the caller quickly. Most customers care about getting their flooring project started and their questions answered—not who answers the phone. The experience is seamless, natural, and efficient. Many callers are impressed by how quickly they get scheduled for a measurement.
The AI follows customizable intake scripts to gather comprehensive information: flooring type (hardwood, tile, carpet, vinyl, laminate), approximate square footage, number of rooms, existing flooring condition and removal needs, subfloor concerns, timeline urgency, and budget range. Your team receives organized details to provide accurate quotes without wasting time on callbacks.
Yes. The AI asks material-specific questions for each flooring type—wood species and finish preferences for hardwood, tile size and pattern for ceramic/porcelain, pile type and traffic rating for carpet, thickness and waterproof requirements for LVP/vinyl, and AC rating for laminate. This ensures you arrive prepared with the right samples and accurate pricing.
Absolutely. The AI captures commercial-specific details including square footage, business type, traffic level, durability requirements, timeline constraints (after-hours installation), and decision-maker contact information. Commercial leads are flagged appropriately and routed for priority follow-up.
Yes. AgentZap handles showroom appointment bookings, material availability questions, installation scheduling, and after-hours inquiries. It can capture flooring preferences before visits so your team has samples ready, increasing showroom conversion rates and reducing wasted browsing time.
A showroom receptionist or office manager costs $35,000-$48,000+ annually (salary, benefits, training) and only works 40-50 hours per week. AgentZap costs $1,700-$4,800 per year for 24/7 coverage—a savings of 90% or more. Most flooring companies ROI the cost with just one additional job from a captured after-hours lead.
AgentZap integrates with popular flooring business software including Jobber, FloorWizard, QFloors, RFMS, MeasureSquare, Housecall Pro, and more. Every booking syncs automatically with job details, customer information, and project notes. We also connect with Google Calendar, Outlook, QuickBooks, and general CRMs via Zapier.
AgentZap includes intelligent escalation protocols. When the AI detects situations requiring human judgment—custom installation requests, warranty claims, material matching for existing floors, or complaints—it can seamlessly transfer to your team or schedule a priority callback. You control which triggers activate escalation.
Yes. AI receptionists provide true 24/7/365 coverage, including nights, weekends, and holidays. Every call is answered instantly regardless of when it comes in. This is critical for flooring companies since homeowners often research and call during evenings and weekends when they are home noticing their worn floors.
Most flooring companies are fully operational within 24-48 hours. Setup includes configuring your flooring types, service area, pricing guidelines, scheduling preferences, and software integrations. Our flooring-specific templates include pre-built scripts for hardwood, tile, carpet, vinyl, laminate, and commercial projects.
Join 500+ flooring companies who capture every call and book more jobs with an AI voice receptionist that never takes a day off.