Stop losing customers while you are on the job site refinishing bathtubs or resurfacing countertops. Our AI voice receptionist for restoration companies answers every call 24/7, captures detailed project estimates, schedules on-site consultations, handles surface type inquiries, and books project consultations—even at 7 PM when a property manager discovers a chipped bathtub before tenant move-in.
Why capturing every call matters for your restoration business
When you are mid-spray on a bathtub refinishing job, you cannot stop to answer the phone. The coating will dry unevenly and ruin the job. That property manager with 12 units needing reglazing just called your competitor—and 76% of customers hire the first company that answers.
Refinishing jobs require strict timing. Between surface prep, primer application, and top coats, you cannot check messages for hours. By the time you call back, the homeowner already booked someone else. One missed bathtub refinishing call costs you $500+ in lost revenue.
Without proper intake, you drive 45 minutes only to find the "bathtub" is actually a jetted tub requiring specialty work, or the countertop is solid surface instead of laminate. Hours wasted on jobs that need completely different materials and pricing.
From inquiry to scheduled estimate—all handled automatically while you refinish
AI receptionist answers instantly—no hold times, no voicemail, any time of day or night, even when you are in the middle of a refinishing job.
AI receptionist gathers surface type, material, current condition, damage details, color preferences, timeline, and photos needed for accurate estimates.
Based on your criteria, the AI receptionist identifies quality leads and filters out jobs outside your service area or scope—saving you time on dead-end estimates.
Customer is booked for on-site estimate, confirmation text sent with appointment details, and booking syncs to your calendar—all before your current coat dries.
"Thank you for calling Premier Surface Restoration. This is Alex, how can I help you today?"
"Hi, I need to get my bathtub refinished. It is a standard white porcelain tub, but it has a lot of chips and the surface is really worn. The color looks yellowed."
"I can definitely help with that! A standard porcelain bathtub refinishing with chip repair and fresh white coating typically runs $375 to $495 depending on the extent of damage. Just a few quick questions—is this a standard 5-foot alcove tub, and approximately how many chips would you say it has?"
"Yes, it is a standard size. Probably 8-10 chips, mostly around the drain area. How soon could someone come out?"
"Perfect—a standard 5-foot tub with multiple chips around the drain area. I can schedule a free on-site estimate where our technician will assess the condition and provide an exact quote. We have openings Thursday at 10 AM or Friday at 2 PM. Which works better for you?"
Result: Bathtub refinishing estimate booked for Thursday 10 AM. Surface type (porcelain), damage details (8-10 chips, yellowing), and tub size captured. Confirmation text sent. Job details logged in Jobber—all while the technician was applying the final coat on another job.
Everything you need to capture every call and book more refinishing jobs
Every call answered instantly—during business hours, after hours, weekends, and holidays. No hold times, no voicemail, no lost opportunities while you are applying coatings or waiting for curing times. Your AI receptionist never misses a beat.
The AI receptionist captures tub material (porcelain, fiberglass, cast iron), size, chip count and locations, current color, desired finish, and any special concerns like rust or water damage. Complete project details before you arrive.
AI receptionist gathers countertop material (laminate, tile, solid surface), square footage, edge style, current condition, color change requests, and sink cutout requirements for accurate resurfacing quotes.
Captures cabinet count, wood type, current finish, desired color or stain, door and drawer count, and whether hardware replacement is needed. Your AI receptionist ensures complete project scope capture.
AI receptionist handles tile refinishing inquiries—captures tile material, square footage, grout condition, color preferences, and location (bathroom, kitchen, floor, wall) for accurate reglazing estimates.
Handles property management inquiries for apartment complexes, hotels, and rental properties. The AI receptionist captures unit counts, timeline for tenant turnover, access requirements, and bulk pricing discussions.
Books on-site estimates directly on your calendar, factors in travel time between jobs, avoids double-booking during application windows, and sends automatic confirmation texts with appointment details.
Automatic booking confirmations, day-before reminders, and post-refinishing care instructions. The AI receptionist reduces no-shows by 60% and keeps customers informed throughout the process.
Track inquiry volume by service type, booking conversion rates, peak calling times, and average job values. Make data-driven decisions to grow your refinishing business with insights from your AI receptionist.
AgentZap connects with the scheduling and business tools refinishing companies already use
Plus 5,000+ more apps via Zapier and our API
Get 24/7 coverage at a fraction of the cost of hiring staff
While our AI receptionist handles 95%+ of calls flawlessly, some situations benefit from human expertise. AgentZap includes intelligent escalation protocols that know when to transfer.
See why restoration experts choose AgentZap's AI receptionist
"I was missing 8-10 calls a day while spraying tubs. The AI receptionist captures every inquiry now—complete with tub material, chip locations, and color preferences. My bookings are up 48% and I have added $18,000 in monthly revenue. The AI receptionist paid for itself the first week."
"Property managers call at all hours when tenants move out. The AI receptionist handles these calls perfectly—captures unit counts, timeline requirements, and schedules bulk estimates. We landed a 45-unit apartment contract worth $22,500 from a call that came in at 8:30 PM."
"The AI receptionist understands refinishing terminology perfectly—distinguishes between reglazing, resurfacing, and refinishing. It captures the right details for countertops vs bathtubs vs cabinets. Our quote accuracy improved 35% because we arrive prepared with the right materials."
AI receptionist trained specifically on bathtub reglazing, countertop resurfacing, cabinet refinishing, and tile restoration terminology. Understands surface types, materials, and coating processes.
Zero hold times, zero voicemails. Every call answered on the first ring by your AI receptionist, even when you are mid-spray or it is 9 PM when a property manager discovers damage.
AI receptionist handles bulk refinishing inquiries from property managers, captures unit counts, coordinates scheduling around tenant turnover, and manages multi-property accounts.
Connects with Jobber, Housecall Pro, ServiceTitan, and your existing scheduling system in minutes. No technical expertise required for your AI receptionist setup.
Most refinishing companies see ROI within the first week. One additional $485 bathtub refinishing job pays for months of AI receptionist service.
AI receptionist answers questions about materials, coating durability, cure times, and maintenance with confidence. Customers get accurate information immediately.
An AI receptionist for refinishing services is an intelligent voice assistant that answers phone calls 24/7, captures detailed project inquiries for bathtub refinishing, countertop resurfacing, cabinet refinishing, and tile reglazing, schedules on-site estimates, qualifies leads by surface type and project scope, and manages your entire booking process—all without human intervention. Unlike traditional answering services, AgentZap understands refinishing terminology (reglazing, resurfacing, porcelain repair, chip repair, color matching) and integrates with your scheduling and CRM software.
Yes. Our AI voice receptionist schedules all types of refinishing appointments: bathtub reglazing estimates, countertop resurfacing consultations, cabinet refinishing quotes, and tile restoration assessments. It syncs with your calendar in real-time, factors in travel time to job sites, avoids double-booking, and sends confirmation texts to customers automatically with appointment details.
The AI receptionist introduces itself professionally and focuses on helping the caller quickly. Most customers care about getting their refinishing project started and their questions answered—not who answers the phone. The experience is seamless, natural, and efficient. Many callers are impressed by how quickly they get scheduled for an estimate.
The AI receptionist follows customizable intake scripts to gather comprehensive information: surface type (bathtub, countertop, cabinets, tile), material (porcelain, fiberglass, laminate, wood), current condition and damage (chips, cracks, stains, discoloration), color preferences, timeline urgency, and budget range. Your team receives organized details to provide accurate quotes without wasting time on callbacks.
Yes. The AI receptionist asks surface-specific questions for each refinishing type—material and chip locations for bathtub reglazing, countertop material and square footage for resurfacing, wood type and cabinet count for cabinet refinishing, and grout condition for tile restoration. This ensures you arrive prepared with the right materials and accurate pricing.
Absolutely. The AI receptionist captures commercial-specific details including property type (hotel, apartment complex, property management), unit count, scope of work, timeline constraints (tenant turnover schedules), and decision-maker contact information. Commercial leads are flagged appropriately and routed for priority follow-up given their typically higher project values.
Yes. AgentZap handles property management refinishing requests including bathtub reglazing between tenants, countertop resurfacing for rental units, and bulk cabinet refinishing projects. The AI receptionist captures property details, unit numbers, access information, and coordinates scheduling around tenant move-out dates.
A full-time receptionist or office manager costs $4,200+ per month (salary, benefits, training) and only works 40-50 hours per week. AgentZap costs $139 per month for 24/7 coverage—a savings of 97%. Most refinishing companies ROI the cost with just one additional job from a captured after-hours lead, since average bathtub refinishing jobs are $400-$600.
AgentZap integrates with popular service business software including Jobber, Housecall Pro, ServiceTitan, Launch27, Workiz, and more. Every booking syncs automatically with job details, customer information, and project notes. We also connect with Google Calendar, Outlook, QuickBooks, and general CRMs via Zapier.
AgentZap includes intelligent escalation protocols. When the AI receptionist detects situations requiring human judgment—specialty coating questions, warranty claims, unusual surface materials, or complaints—it can seamlessly transfer to your team or schedule a priority callback. You control which triggers activate escalation.
Yes. The AI receptionist provides true 24/7/365 coverage, including nights, weekends, and holidays. Every call is answered instantly regardless of when it comes in. This is critical for refinishing companies since homeowners and property managers often call during evenings and weekends when they notice worn bathtubs or damaged countertops.
Most refinishing companies are fully operational within 24-48 hours. Setup includes configuring your service types, service area, pricing guidelines, scheduling preferences, and software integrations. Our refinishing-specific templates include pre-built scripts for bathtub reglazing, countertop resurfacing, cabinet refinishing, and tile restoration projects.
Join thousands of refinishing professionals who capture every inquiry with an AI receptionist that never takes a day off. Start your free trial today.
No credit card required. Setup in under 24 hours.