Stop losing customers while your craftsmen are restoring heirlooms. Our AI voice receptionist for upholstery businesses answers every call 24/7, captures detailed repair estimates, schedules furniture pickup and delivery, handles material questions, and books restoration consultations—even at 8 PM when a customer discovers their grandmother's antique chair needs help.
Why capturing every call matters for your restoration business
When your upholsterer is mid-stitch on a $3,000 sofa or your refinisher is applying the final coat of lacquer, they cannot answer the phone. That $1,200 antique restoration inquiry just went to the shop down the street—and 73% of callers will not leave a voicemail.
Furniture repair shops are typically small operations. When three customers call during your lunch break or while you are on a pickup, those calls go unanswered. Each missed call represents an average $850 job walking out the door to a competitor.
Homeowners discover furniture damage during evenings and weekends—a spilled drink on the antique table, a torn cushion during family gatherings, an inherited piece needing restoration. If you cannot capture that call, they will find someone who can.
From antique restoration inquiry to scheduled pickup—all handled automatically while you craft
AI receptionist answers instantly—no hold times, no voicemail, any time of day or night, even when you are deep in a restoration project.
AI gathers furniture type, material, damage description, age/style for antiques, dimensions, and photos needed for accurate estimates.
Pickup/delivery appointment or in-shop consultation booked based on your calendar and service area. Confirmation sent via text.
Complete job details sent via SMS, email, or directly to your business management system—ready for your craftsmen to review.
"Thank you for calling Heritage Furniture Restoration. This is Alex, how can I help you today?"
"Hi, I recently inherited my grandmother's dining table and it has some water damage and the finish is worn. I was hoping to get it restored."
"What a wonderful piece to restore! I would love to help you bring it back to its original beauty. Can you tell me a bit about the table—do you know approximately how old it is, and what type of wood it might be?"
"It is from the 1940s, I think it is mahogany. It is a large oval table that seats eight, with two extension leaves."
"A 1940s mahogany dining table with extension leaves—that sounds like a beautiful heirloom piece. For water damage and finish restoration on a table this size, you are typically looking at $800 to $1,400 depending on the extent of damage. We can schedule a free in-home assessment where our master craftsman will examine the piece and provide an exact quote. Would Thursday at 2 PM or Saturday morning work better for you?"
Result: Antique restoration consultation booked for Saturday 10 AM. Customer address captured with access notes. Confirmation text sent. Job details logged in Jobber—all while the refinisher was applying stain to a dresser.
Everything you need to capture every call and book more restoration jobs
Every call answered instantly—during business hours, after hours, weekends, and holidays. No hold times, no voicemail, no lost opportunities while you are restoring a client's treasured pieces.
AI receptionist captures era, style, wood type, existing damage, provenance details, and restoration goals for antique pieces. Your craftsmen know exactly what to expect before the consultation.
Books furniture pickup and delivery appointments with address, access instructions, dimensions, weight estimates, and special handling notes for delicate or oversized pieces.
AI receptionist handles fabric and leather questions, captures material preferences, discusses durability requirements, and schedules consultations for reupholstery projects.
Gathers comprehensive damage descriptions, measurements, photo requirements, and timeline urgency. Your team provides accurate quotes without multiple callback rounds.
Handles restaurant, hotel, and office furniture repair inquiries. Captures quantity, timeline, budget constraints, and decision-maker contacts for priority follow-up.
AI receptionist discusses wood types, finish options (stain, lacquer, oil), color matching needs, and captures photos for refinishing and restoration projects.
Automatic booking confirmations, day-before reminders, and pickup notifications. Reduce no-shows and keep customers informed throughout the restoration process.
Track inquiry volume by service type, booking conversion rates, peak calling times, and job values. Make data-driven decisions to grow your furniture repair business.
AgentZap connects with the scheduling and business tools furniture repair shops already use
Plus 5,000+ more apps via Zapier and our API
Get 24/7 coverage at a fraction of the cost of hiring staff
While our AI receptionist handles 95%+ of calls flawlessly, some situations benefit from the expertise of your master craftsmen. AgentZap includes intelligent escalation protocols.
See why restoration experts choose AgentZap's AI receptionist
"I was missing 5-6 calls a day while working in the shop. The AI receptionist captures every inquiry now—complete with furniture details, damage descriptions, and photos requested. My restoration bookings are up 42% and I have added $14,000 in monthly revenue. The AI receptionist paid for itself in the first week."
"The AI receptionist handles upholstery questions beautifully—fabric types, leather care, material durability. Customers get answers immediately instead of waiting for callbacks. Our reupholstery consultations are up 55% and we have reduced wasted site visits by capturing material preferences upfront."
"Evening calls were killing us—people discover furniture damage after dinner and want to talk immediately. The AI receptionist books those appointments instantly. Last month we captured 18 after-hours jobs worth over $15,000. That is revenue we would have completely lost before."
AI receptionist trained specifically on furniture restoration, upholstery, refinishing terminology, and repair workflows. Understands antiques, materials, and damage types.
Zero hold times, zero voicemails. Every call answered on the first ring, even when you are deep in a restoration project or it is 9 PM on a Sunday.
Books furniture pickup and delivery with detailed logistics—dimensions, access notes, special handling requirements for delicate and antique pieces.
Connects with Jobber, Housecall Pro, ServiceM8, QuickBooks, and your existing scheduling system in minutes. No technical expertise required.
Most furniture repair businesses see ROI within the first week. One additional $850 restoration job pays for months of service.
AI receptionist answers questions about wood types, upholstery fabrics, leather care, and refinishing options with confidence and accuracy.
An AI receptionist for furniture repair is an intelligent voice assistant that answers phone calls 24/7, captures detailed repair inquiries including furniture type and damage description, schedules pickup/delivery appointments, provides restoration consultations, handles material and upholstery questions, and books estimates—all without human intervention. It ensures every call from customers with antique restoration needs or upholstery repairs is answered instantly while your craftsmen focus on their work.
Yes. Our AI voice receptionist is specifically trained to handle antique furniture restoration calls. It captures essential details including furniture age, style (Victorian, Mid-Century Modern, Art Deco), wood type, existing damage (veneer lifting, broken joints, water damage, finish issues), and the customer's restoration goals. The AI receptionist can discuss basic restoration processes and schedule detailed consultations for complex pieces.
The AI receptionist gathers comprehensive information for accurate repair estimates: furniture type (sofa, dining chair, dresser, antique), material (wood species, upholstery fabric, leather type), damage description (broken leg, torn fabric, scratched finish, loose joints), measurements, photos needed, and timeline urgency. Your craftsmen receive complete information to provide accurate quotes without multiple callback rounds.
The AI receptionist introduces itself professionally and focuses on helping the caller quickly. Most furniture repair customers care about getting their cherished pieces restored and their questions answered—not who answers the phone. The experience is seamless, natural, and knowledgeable. Many callers appreciate the instant response and detailed intake process.
Absolutely. The AI receptionist schedules all pickup and delivery appointments for furniture repair services. It captures the customer's address, access instructions (stairs, narrow doorways, gated communities), furniture dimensions and weight estimates, preferred time windows, and special handling requirements for delicate or antique pieces. Confirmations are sent automatically via text.
A furniture repair shop receptionist costs $3,500-$4,200+ per month (salary, benefits, training), and only works 40-50 hours per week. AgentZap costs $139 per month for 24/7 coverage—a savings of 97%. Most furniture repair businesses see ROI within the first week from captured after-hours calls that would otherwise go to competitors.
AgentZap integrates with popular business management software used by furniture repair shops including Jobber, Housecall Pro, ServiceM8, QuickBooks, FreshBooks, and more. Every booking syncs automatically with job details, customer information, and project notes. We also connect with Google Calendar, Outlook, and general CRMs via Zapier and Make.
Yes. The AI receptionist is trained on upholstery terminology and can discuss fabric types (cotton, linen, velvet, leather, vinyl, microfiber), durability ratings, cleaning requirements, and material costs. For specific fabric recommendations or matching existing patterns, it schedules consultations with your upholstery specialists.
Yes. The AI receptionist provides true 24/7/365 coverage, including nights, weekends, and holidays. Every call is answered instantly regardless of when it comes in. This is especially valuable for furniture repair businesses since homeowners often call during evenings and weekends when they notice damage to their furniture or discover inherited pieces needing restoration.
AgentZap includes intelligent human escalation protocols. When the AI receptionist detects situations requiring expert judgment—such as insurance claims for damaged antiques, complex restoration discussions, or customers who specifically request to speak with a craftsman—it can seamlessly transfer the call to your team or schedule a priority callback.
Yes. The AI receptionist captures commercial-specific details including business type (restaurant, hotel, office), quantity of pieces needing repair, timeline requirements, budget constraints, and decision-maker contact information. Commercial leads are flagged for priority follow-up given their typically higher project values.
Most furniture repair businesses are fully operational within 24-48 hours. Setup includes configuring your service types (refinishing, reupholstery, structural repair, antique restoration), service area, pricing guidelines, scheduling preferences, and software integrations. Our furniture repair-specific templates include pre-built scripts for common repair types and materials.
Join thousands of furniture repair craftsmen who capture every inquiry with an AI receptionist that never takes a day off. Start your free trial today.
No credit card required. Setup in under 24 hours.