4.9on G2
4.8on Capterra
500+Locksmith Customers

AI Receptionist for Locksmiths
Never Miss a Lockout Emergency Again

Stop losing emergency jobs while you are on another call. Our AI voice receptionist answers every lockout call 24/7, captures location and vehicle details, provides instant quotes, and dispatches your nearest technician—even at 3 AM when your highest-margin emergencies happen.

No credit card required
Setup in under 24 hours
Integrates with ServiceTitan, Jobber & more
$2.3B
US Locksmith Industry Size
Source: IBISWorld 2024
67%
Calls Outside Business Hours
Source: ALOA Industry Report
$185
Average Emergency Job Value
Source: HomeAdvisor 2024
45 sec
How Long Callers Wait
Source: ServiceTitan Data

Why Locksmiths Lose $40,000+ Per Year to Missed Calls

Lockouts Are True Emergencies

Someone locked out of their car at midnight or their home with groceries in hand needs help NOW. They will not leave a voicemail—they call the next locksmith on Google until someone answers. That is $185 walking to your competitor.

You Are Always On Another Job

When you are picking a lock, cutting a key, or programming a transponder, you cannot answer your phone. Every unanswered ring is a lost emergency job—and lockouts are your highest-margin work.

Mobile Operations Mean Missed Calls

Your van is your office. Between driving, working on jobs, and dealing with traffic, managing incoming calls is nearly impossible. Meanwhile, customers with emergencies need immediate response—not callbacks in 30 minutes.

How Our AI Voice Receptionist Works for Locksmiths

From emergency call to dispatched technician—all handled automatically while you work

1

Emergency Call Answered

AI answers instantly—no hold times, no voicemail, any time of day or night. Customer describes their lockout situation.

2

Details Captured

AI gathers exact location, vehicle make/model, lock type, urgency level, and whether children or pets are involved.

3

Quote Provided

Based on your pricing, AI provides an estimate: service call fee, after-hours rate if applicable, and expected arrival time window.

4

Technician Dispatched

Job details sent via SMS with customer info, location, map link, and vehicle/lock specs. You accept and head to the job.

Sample Emergency Lockout Call

"Thank you for calling Metro Lock and Key. This is Alex, how can I help you today?"

"I am locked out of my car! I am at the Walmart on Oak Street and my keys are inside. Can you send someone?"

"I can definitely help you with that car lockout. Just to confirm, you are at the Walmart on Oak Street. Are there any children or pets in the vehicle, and can you tell me the make, model, and year of your car?"

"No kids or pets, thank goodness. It is a 2021 Honda Accord."

"Got it—2021 Honda Accord at the Walmart on Oak Street. Our service call for car lockouts is $85, and our technician can be there in about 20-30 minutes. Can I get a phone number to text you when the technician is on the way?"

Result: Technician receives SMS with all details + map link. Customer texts confirmation. Job completed in 25 minutes. $85 earned plus potential upsell on spare key.

AI Receptionist Features Built for Locksmiths

Everything you need to capture every emergency and dispatch faster than competitors

Emergency Detection

AI detects and prioritizes life-safety emergencies: children/pets locked in vehicles, elderly locked out in extreme weather, and active security breaches. These get immediate dispatch alerts.

Precise Location Capture

Gathers exact addresses, parking lot names, cross streets, and landmarks. Sends text link for GPS pin drop when needed. Your technician arrives at the exact spot without wasted time.

ETA Communication

Provides realistic arrival time windows based on your location and current job status. Sets customer expectations properly to reduce anxiety and no-shows.

Vehicle/Lock Type Qualification

Captures make, model, year for auto lockouts. Identifies lock types (smart locks, high-security, safes) for residential and commercial. Ensures you bring the right tools.

Instant Price Quoting

Provides accurate estimates based on your pricing: service call fees, after-hours rates, and job type. Complex jobs quoted after assessment. Helps qualify serious customers.

Instant SMS Dispatch

Job details sent to technician via SMS with customer name, phone, location, map link, vehicle/lock details, and quoted price. Accept and respond in seconds.

Commercial Service Handling

Manages office lockouts, master key system inquiries, access control installation, and commercial safe services. Captures business details and authorization requirements.

Key Service Bookings

Schedules non-emergency services: key copies, rekeys, lock installations, and key programming appointments. Keeps routine work organized while prioritizing emergencies.

Call Analytics Dashboard

Track call volume by service type, peak hours, job conversion rates, and average response times. Identify patterns to optimize coverage and marketing spend.

Integrates With Your Locksmith Software

AgentZap connects with the dispatch and business tools locksmiths already use

ServiceTitan
Jobber
Housecall Pro
FieldEdge
ServiceBridge
Service Fusion
Google Calendar
Outlook
QuickBooks
Stripe
Zapier
Make

Plus 5,000+ more apps via Zapier and our API

Save 90% Compared to Hiring a Dispatcher

Get true 24/7 emergency coverage at a fraction of the cost of hiring staff

Hiring a Dispatcher

$42,000 - $55,000
per year
  • Salary: $34,000 - $42,000
  • Benefits & taxes: $8,000 - $13,000
  • Only works 40 hours per week
  • Misses nights, weekends, holidays
  • Training on locksmith services

AgentZap AI Receptionist

$1,700 - $4,800
per year
  • 24/7/365 coverage included
  • Handles unlimited emergency calls
  • No sick days or vacations
  • Instant setup, no training needed
  • Locksmith industry knowledge built-in
Save up to $50,000/year
Plus capture more emergency jobs 24/7

Human Backup When You Need It

While our AI voice receptionist handles 95%+ of calls flawlessly, some situations benefit from human touch. AgentZap includes intelligent escalation protocols.

  • Large Commercial Contracts: Office buildings, apartment complexes, or property management companies requiring custom quotes
  • Insurance Claims: Break-in situations requiring documentation, police reports, or insurance coordination
  • Complex Security Systems: High-security locks, safe combinations, or access control systems needing expert consultation
  • Caller Preference: When a customer specifically requests to speak with a person

Escalation Options

Live Transfer
Instantly connect caller to you or your team
Priority SMS Alert
Urgent notification to your phone
Scheduled Callback
Book callback for complex situations

Trusted by Locksmith Companies Nationwide

See why 500+ locksmiths use AgentZap to capture more emergency calls

"I was missing 6-10 calls a day while out on jobs. Now every single emergency gets answered instantly. In my first month, I captured 50% more emergency lockout calls—that is over $8,000 in additional revenue I would have lost to competitors."

MR
Mike Rodriguez
Owner, 24/7 Lock & Key - Phoenix, AZ

"The AI gets all the details right—vehicle make and model, exact location, everything. My techs show up with the right tools and know exactly where to go. Response times are down 40% and customer complaints about communication dropped to zero."

DW
David Wilson
Owner, Rapid Response Locksmith - Dallas, TX

"Saturday night used to be chaos—calls coming in while I am on a job, no way to answer them all. Now the AI handles everything and I just accept the jobs I can take. Revenue is up 35% and I actually get to focus on the work instead of the phone."

JC
James Chen
Owner, Metro Lock Services - Chicago, IL

Why Locksmiths Choose AgentZap

Built for Locksmiths

AI trained specifically on locksmith services, emergency protocols, and pricing. Understands car lockouts, rekeys, smart locks, and commercial security.

Instant Emergency Response

Zero hold times, zero voicemails. Every emergency answered on the first ring, even at 3 AM when your highest-value calls happen.

Easy Integration

Connects with ServiceTitan, Jobber, Housecall Pro, and your existing dispatch system in minutes. No technical expertise required.

Proven ROI

Most locksmiths see ROI within the first week. One captured emergency call pays for an entire month of service.

Frequently Asked Questions About AI Receptionists for Locksmiths

What is an AI receptionist for locksmith companies?

An AI receptionist for locksmith companies is an intelligent voice assistant that answers phone calls 24/7, detects emergency lockout situations, captures location and vehicle/property details, provides instant price quotes, and dispatches the nearest available technician—all without human intervention. Unlike traditional answering services, AgentZap understands locksmith terminology (transponder keys, smart locks, deadbolts) and prioritizes true emergencies like children locked in vehicles.

Can an AI receptionist handle lockout emergencies?

Yes. Our AI voice receptionist is specifically designed for locksmith emergencies. It detects urgent situations like car lockouts with children or pets inside, home lockouts at night, broken keys in locks, and security breaches. The AI captures exact location, vehicle/lock details, and customer contact info, then dispatches your nearest available technician via SMS with all job details and a map link.

Will customers know they are speaking with an AI?

The AI introduces itself professionally and focuses on helping the caller quickly. Someone locked out of their car at 2 AM cares about getting help fast—not who answers the phone. The experience is seamless, natural, and efficient. Many callers are impressed by the instant response and how quickly a technician is dispatched.

How does the AI capture location details for lockout calls?

The AI voice receptionist gathers comprehensive information: exact street address or cross streets, parking lot name, landmark descriptions, and whether the customer can receive a map link via text. For auto lockouts, it captures vehicle make, model, year, and license plate. This ensures your technician arrives at the exact location without callbacks or delays.

Does the AI receptionist provide price quotes to callers?

Yes. Based on your pricing structure, the AI provides accurate estimates for common services: car lockouts, house lockouts, rekeys, lock changes, and key cutting. It communicates service call fees, after-hours rates, and explains what affects final pricing. Complex jobs like safe opening or commercial systems are quoted after technician assessment.

Can the AI detect true emergencies versus routine calls?

Absolutely. The AI receptionist uses intelligent triage to identify life-safety emergencies (children/pets in locked vehicles, elderly locked out in extreme weather) and flags them for immediate priority dispatch. Routine calls like key copies or future rekeys are scheduled appropriately without emergency urgency.

Does the AI voice receptionist work for commercial locksmith services?

Yes. AgentZap handles commercial locksmith inquiries including office lockouts, master key systems, access control installation, panic bar repairs, and commercial safe services. It captures business name, building details, authorized contact information, and specific security requirements for proper follow-up.

How much does an AI receptionist cost compared to hiring a dispatcher?

A dispatcher or office manager costs $42,000-$55,000+ annually (salary, benefits, training) and only works 40 hours per week—missing nights, weekends, and holidays when most lockouts occur. AgentZap costs $1,700-$4,800 per year for true 24/7/365 coverage—a savings of 90% or more while capturing every emergency call.

What locksmith software does AgentZap integrate with?

AgentZap integrates with popular field service software including ServiceTitan, Jobber, Housecall Pro, FieldEdge, ServiceBridge, and more. Every job syncs automatically with customer details, location information, vehicle/lock specs, and dispatch notes. We also connect with Google Calendar, Outlook, and general CRMs via Zapier.

What happens if a customer needs to speak with a person?

AgentZap includes intelligent escalation protocols. When the AI detects situations requiring human judgment—pricing negotiations for large commercial jobs, insurance claims, or when customers specifically request a person—it can seamlessly transfer to your team or schedule a priority callback. You control which triggers activate escalation.

Does the AI work 24/7 including nights and weekends?

Yes. AI receptionists provide true 24/7/365 coverage, including nights, weekends, and holidays. Every emergency is answered instantly regardless of when it occurs. This is critical for locksmiths since 67% of lockout calls happen outside normal business hours when people are locked out of cars, homes, and businesses.

How quickly can I set up AI answering for my locksmith business?

Most locksmith companies are fully operational within 24-48 hours. Setup includes configuring your service areas, pricing guidelines, dispatch preferences, and software integrations. Our locksmith-specific templates include pre-built scripts for auto lockouts, residential emergencies, commercial services, and key/lock quotes.

Stop Losing Emergency Lockout Calls to Competitors

Join 500+ locksmiths who capture every emergency call and dispatch faster with an AI voice receptionist that never misses a lockout.

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