AI Receptionist for Locksmiths. Never miss a lockout emergency again.
AgentZap is the #1 AI receptionist for locksmiths—your virtual locksmith front desk handling 24/7 emergency lockout answering, instant location capture, price quoting, and real-time technician dispatch. Our AI receptionist replaces traditional locksmith answering services, dispatching your nearest technician via SMS with map links while you focus on the job at hand.
Why locksmiths need an AI receptionist. Every missed call is an emergency handed to competitors.
$2.3B
US Locksmith Industry Size
Source: IBISWorld
67%
Of calls happen outside business hours
Source: Industry Data
$185
Average emergency job value
Source: Industry Average
45 sec
Maximum time callers wait before hanging up
Source: Customer Research
From emergency call to dispatched technician. In minutes, not hours.
Emergency Call Answered
AI answers instantly—no hold times, no voicemail, any time of day or night.
Details Captured
AI gathers exact location, vehicle make/model, lock type, urgency level, and whether children or pets are involved.
Quote Provided
Based on your pricing, AI provides an estimate: service call fee, after-hours rate if applicable, and expected arrival time.
Technician Dispatched
Job details sent via SMS with customer info, location, map link, and vehicle/lock specs.
Sample Emergency Lockout Call
"Thank you for calling Metro Lock and Key. This is Alex, how can I help you today?"
"I am locked out of my car! I am at the Walmart on Oak Street and my keys are inside. Can you send someone?"
"I can definitely help you with that car lockout. Just to confirm, you are at the Walmart on Oak Street. Are there any children or pets in the vehicle, and can you tell me the make, model, and year of your car?"
"No kids or pets, thank goodness. It is a 2021 Honda Accord."
"Got it—2021 Honda Accord at the Walmart on Oak Street. Our service call for car lockouts is $85, and our technician can be there in about 20-30 minutes. Can I get a phone number to text you when the technician is on the way?"
AI receptionist features built for locksmiths. Everything you need to capture every emergency.
Emergency Detection
AI detects and prioritizes life-safety emergencies: children/pets locked in vehicles, elderly locked out in extreme weather, and active security breaches.
Precise Location Capture
Gathers exact addresses, parking lot names, cross streets, and landmarks. Sends text link for GPS pin drop when needed.
ETA Communication
Provides realistic arrival time windows based on your location and current job status. Sets customer expectations properly.
Vehicle/Lock Type Qualification
Captures make, model, year for auto lockouts. Identifies lock types (smart locks, high-security, safes) for residential and commercial.
Instant Price Quoting
Provides accurate estimates based on your pricing: service call fees, after-hours rates, and job type. Complex jobs quoted after assessment.
Instant SMS Dispatch
Job details sent to technician via SMS with customer name, phone, location, map link, and quoted price.
Commercial Service Handling
Manages office lockouts, master key system inquiries, access control installation, and commercial safe services.
Key Service Bookings
Schedules non-emergency services: key copies, rekeys, lock installations, and key programming appointments.
Call Analytics Dashboard
Track call volume by service type, peak hours, job conversion rates, and average response times.
And many more features...
Get Started →We set up your integrations. You focus on growth.
Our team configures your CRM, calendar, and software integrations for you. Sync call data across 1,500+ apps automatically.
White-Glove Setup
We configure everything for you. Just tell us what tools you use.
Real-Time Sync
Call data flows to your CRM and calendar automatically.
Ongoing Support
Need changes? Our team handles updates and new integrations.
ServiceTitan
Jobber
Housecall Pro
FieldEdge
ServiceBridge
Service Fusion
Google Calendar
Outlook
QuickBooks
Stripe
Zapier
Make
Save 90% compared to hiring a dispatcher. Get true 24/7 emergency coverage at a fraction of the cost.
Hiring a Dispatcher
- Salary$34,000 - $42,000
- Benefits & Taxes$8,000 - $13,000
- Training (locksmith knowledge)$2,000 - $3,000
- Office Space & Equipment$3,000 - $5,000
- Total Annual Cost$42,000 - $55,000
Limitations: Only covers 40 hours/week. After-hours emergencies (67% of calls) go to voicemail.
AgentZap AI Receptionist
- Starter Plan (Monthly)$149/month
- Professional Plan$299/month
- Coverage24/7/365
- Setup & IntegrationIncluded
- Total Annual Cost$948 - $5,988
Includes: 24/7 coverage, 50-500 calls/month, emergency detection, no sick days.
Annual Savings: $38,000 - $50,000+
Plus capture more emergency jobs 24/7
Simple, transparent pricing. Start free. Upgrade when ready.
Solo Locksmith
$79/mo
- Up to 50 calls/month
- 24/7 call answering
- Appointment scheduling
- Lead qualification
Perfect for independent locksmiths
Locksmith Company
$199/mo
- Up to 150 calls/month
- 24/7 call answering
- Appointment scheduling
- Lead qualification
- CRM integrations
Great for locksmith teams
Multi-Location
$499/mo
- Up to 500 calls/month
- All professional features
- Priority support
- Call recording & transcripts
- Advanced analytics
For locksmith franchises
Available on All Plans
Live Receptionist Backup
Human agents available 24/7
Instant Call Transfers
Connect callers to your team
Free SMS Integration
Text message notifications
Speed to Lead
Instant lead capture & alerts
AI Powered Engine
Advanced natural language AI
Smart Call Routing
Intelligent Q & transfers
Human backup when you need it. Seamless handoff for complex situations.
AI Receptionist Handles (95% of calls)
Human Escalation
Locksmith Emergency Escalation Protocol
AI Detects Emergency
Children/pets locked in vehicle, break-in, or security breach triggers escalation
Immediate Tech Alert
On-call technician receives SMS and call with customer details and urgency level
Customer Comfort
AI provides safety instructions while technician is being contacted
Rapid Dispatch
Emergency appointment scheduled or technician dispatched immediately
Trusted by locksmith companies nationwide. See why 500+ locksmiths use AgentZap.
"I was missing 6-10 calls a day while out on jobs. Now every single emergency gets answered instantly. In my first month, I captured 50% more emergency lockout calls—that is over $8,000 in additional revenue I would have lost to competitors."

Mike Rodriguez
Owner, 24/7 Lock & Key
Phoenix, AZ
Why locksmiths choose AgentZap. Built specifically for locksmith businesses.
Built for Locksmiths
AI trained specifically on locksmith services, emergency protocols, and pricing. Understands car lockouts, rekeys, smart locks, and commercial security.
Instant Emergency Response
Zero hold times, zero voicemails. Every emergency answered on the first ring, even at 3 AM when your highest-value calls happen.
Easy Integration
Connects with ServiceTitan, Jobber, Housecall Pro, and your existing dispatch system in minutes. No technical expertise required.
Proven ROI
Most locksmiths see ROI within the first week. One captured emergency call pays for an entire month of service.
Your complete locksmith answering service. From emergency call to dispatched technician.
What is a locksmith answering service?
A locksmith answering service is a professional phone answering solution that handles incoming emergency calls for locksmith companies 24/7. Traditional locksmith answering services use human operators or call centers to take messages and relay emergency calls, while modern AI-powered services like AgentZap go further—detecting life-safety emergencies (children/pets locked in vehicles, elderly locked out), capturing precise location details (address, cross streets, parking lot name), providing instant price quotes, and dispatching the nearest available technician via SMS with map links. For locksmiths where 67% of calls happen after hours, an answering service ensures no $185+ emergency job goes unanswered.
How AgentZap differs from traditional locksmith answering services:
- Traditional: Takes messages → AgentZap: Dispatches technicians during the call
- Traditional: Generic operators → AgentZap: AI trained on locksmith terminology and emergency protocols
- Traditional: Manual dispatch → AgentZap: Instant SMS with customer info, location, and map link
- Traditional: Per-call pricing ($0.80-1.50/call) → AgentZap: Flat monthly rate
- Traditional: One call at a time → AgentZap: Unlimited simultaneous emergency calls
- Traditional: Basic message taking → AgentZap: Captures vehicle make/model, lock type, urgency level
Traditional Locksmith Answering Service vs AgentZap AI
| Feature | Traditional Answering Service | AgentZap AI |
|---|---|---|
| Pricing Model | $0.80-1.50 per call | $79-499/month, 50-500 calls |
| Emergency Detection | Basic message taking | AI detects children/pets in vehicles |
| Location Capture | Address only | Address + cross streets + map pin drop |
| Vehicle Details | Basic info | Make, model, year, lock type |
| Technician Dispatch | Relay message, you call back | Instant SMS with full job details + map |
| Price Quoting | Manual callback required | AI quotes during the call |
| After-Hours Coverage | Extra fees | 24/7/365 included |
What is locksmith dispatch software?
Locksmith dispatch software is a technology solution that automates job assignment, technician routing, and service management for locksmith companies. Popular locksmith software includes ServiceTitan, Jobber, Housecall Pro, FieldEdge, and ServiceBridge. AgentZap enhances these platforms by providing an AI-powered front end—answering emergency calls 24/7, capturing precise location and vehicle details, and dispatching the nearest technician via SMS with map links. This eliminates the gap between emergency call and technician dispatch, reducing response times from hours to minutes.
What is a virtual locksmith front desk?
A virtual locksmith front desk is an AI-powered or remote phone answering system that serves as your locksmith company's reception without requiring in-office staff. AgentZap's virtual front desk answers every emergency call instantly 24/7, detects life-safety situations (children/pets locked in vehicles), captures complete location and vehicle details, provides accurate price quotes, and dispatches technicians—all integrated with ServiceTitan, Jobber, or Housecall Pro. Virtual front desks handle unlimited simultaneous emergency calls at 90% less cost than hiring a dispatcher ($1,668-4,788/year vs $42,000-55,000/year).
How does locksmith emergency dispatch work with AI?
AI-powered locksmith dispatch works in real-time during the emergency call. When a customer calls about a car lockout, home lockout, or commercial emergency, the AI captures the exact location (address, cross streets, parking lot name, landmarks), vehicle or lock details (make, model, year, lock type), urgency level (children/pets involved, weather conditions), and customer contact info. It then provides an accurate price quote based on your pricing structure and dispatches your nearest available technician via SMS with all job details and a Google Maps link.
- 1Customer calls → AI detects emergency vs routine service
- 2Captures precise location (address, cross streets, map pin drop)
- 3Gathers vehicle/lock details (make, model, year, lock type)
- 4Identifies urgency (children/pets, weather, security breach)
- 5Provides instant price quote based on your pricing
- 6Dispatches nearest technician via SMS with map link
- 7Sends customer confirmation text with ETA
Frequently asked questions. About AI receptionists for locksmiths.
What is an AI receptionist for locksmith companies?
An AI receptionist for locksmith companies is an intelligent voice assistant that answers phone calls 24/7, detects emergency lockout situations, captures location and vehicle/property details, provides instant price quotes, and dispatches the nearest available technician—all without human intervention. Unlike traditional answering services, AgentZap understands locksmith terminology (transponder keys, smart locks, deadbolts) and prioritizes true emergencies like children locked in vehicles.
Can an AI receptionist handle lockout emergencies?
Yes. Our AI voice receptionist is specifically designed for locksmith emergencies. It detects urgent situations like car lockouts with children or pets inside, home lockouts at night, broken keys in locks, and security breaches. The AI captures exact location, vehicle/lock details, and customer contact info, then dispatches your nearest available technician via SMS with all job details and a map link.
Will customers know they are speaking with an AI?
The AI introduces itself professionally and focuses on helping the caller quickly. Someone locked out of their car at 2 AM cares about getting help fast—not who answers the phone. The experience is seamless, natural, and efficient. Many callers are impressed by the instant response and how quickly a technician is dispatched.
How does the AI capture location details for lockout calls?
The AI voice receptionist gathers comprehensive information: exact street address or cross streets, parking lot name, landmark descriptions, and whether the customer can receive a map link via text. For auto lockouts, it captures vehicle make, model, year, and license plate. This ensures your technician arrives at the exact location without callbacks or delays.
Does the AI receptionist provide price quotes to callers?
Yes. Based on your pricing structure, the AI provides accurate estimates for common services: car lockouts, house lockouts, rekeys, lock changes, and key cutting. It communicates service call fees, after-hours rates, and explains what affects final pricing. Complex jobs like safe opening or commercial systems are quoted after technician assessment.
Can the AI detect true emergencies versus routine calls?
Absolutely. The AI receptionist uses intelligent triage to identify life-safety emergencies (children/pets in locked vehicles, elderly locked out in extreme weather) and flags them for immediate priority dispatch. Routine calls like key copies or future rekeys are scheduled appropriately without emergency urgency.
Does the AI voice receptionist work for commercial locksmith services?
Yes. AgentZap handles commercial locksmith inquiries including office lockouts, master key systems, access control installation, panic bar repairs, and commercial safe services. It captures business name, building details, authorized contact information, and specific security requirements for proper follow-up.
How much does an AI receptionist cost compared to hiring a dispatcher?
A dispatcher or office manager costs $42,000-$55,000+ annually (salary, benefits, training) and only works 40 hours per week—missing nights, weekends, and holidays when most lockouts occur. AgentZap costs $1,700-$4,800 per year for true 24/7/365 coverage—a savings of 90% or more while capturing every emergency call.
What locksmith software does AgentZap integrate with?
AgentZap integrates with popular field service software including ServiceTitan, Jobber, Housecall Pro, FieldEdge, ServiceBridge, and more. Every job syncs automatically with customer details, location information, vehicle/lock specs, and dispatch notes. We also connect with Google Calendar, Outlook, and general CRMs via Zapier.
What happens if a customer needs to speak with a person?
AgentZap includes intelligent escalation protocols. When the AI detects situations requiring human judgment—pricing negotiations for large commercial jobs, insurance claims, or when customers specifically request a person—it can seamlessly transfer to your team or schedule a priority callback. You control which triggers activate escalation.
Does the AI work 24/7 including nights and weekends?
Yes. AI receptionists provide true 24/7/365 coverage, including nights, weekends, and holidays. Every emergency is answered instantly regardless of when it occurs. This is critical for locksmiths since 67% of lockout calls happen outside normal business hours when people are locked out of cars, homes, and businesses.
How quickly can I set up AI answering for my locksmith business?
Most locksmith companies are fully operational within 24-48 hours. Setup includes configuring your service areas, pricing guidelines, dispatch preferences, and software integrations. Our locksmith-specific templates include pre-built scripts for auto lockouts, residential emergencies, commercial services, and key/lock quotes.
What is a locksmith answering service and how does it work?
A locksmith answering service is a phone answering solution that handles emergency calls from customers needing locksmith services when you're on another job or after hours. Traditional services use human operators who take messages, while AI-powered services like AgentZap go further—answering calls 24/7, detecting emergencies (children locked in vehicles, break-ins), capturing precise location details, providing instant price quotes, and dispatching technicians via SMS with map links. This means customers get immediate help instead of waiting for callbacks, and you never miss a $185+ emergency job.
How much does a locksmith answering service cost?
Traditional locksmith answering services charge $0.80-1.50 per call or $150-350+ per month based on call volume, with extra fees for nights, weekends, and holidays. AgentZap starts at $79/month with 50-500 calls included depending on plan—no per-call fees, no after-hours surcharges. For a busy locksmith receiving 200+ emergency calls during peak times, AgentZap saves hundreds of dollars monthly while providing better emergency detection and instant technician dispatch.
What is the difference between a locksmith answering service and a virtual receptionist?
Traditional locksmith answering services focus on message-taking—operators answer calls, write down information, and relay messages for callbacks. Virtual receptionists like AgentZap provide full front-desk functionality: answering calls, detecting emergencies, capturing location and vehicle details, quoting prices, and dispatching technicians. The key difference is real-time action vs message relay. With AgentZap, a car lockout at 2 AM results in instant technician dispatch with map link, not a message waiting for morning.
Do locksmiths need 24/7 answering services?
Yes—67% of locksmith calls happen outside business hours according to industry data. People get locked out of cars at midnight, homes on Sunday mornings, and businesses on holidays. 67% of callers hang up when reaching voicemail and call the next locksmith. A 24/7 answering service captures these after-hours emergencies (average value $150-400+) that would otherwise go to competitors. For emergency services like locksmith work, 24/7 coverage isn't optional—it's essential for survival.
What is locksmith dispatch software and how does AI improve it?
Locksmith dispatch software assigns technicians to service calls based on location, availability, and job type. Traditional dispatch requires manual scheduling by office staff. AI-powered dispatch through AgentZap automates this process: the AI captures job details during the emergency call, identifies the nearest available technician based on your routing rules, and dispatches instantly via SMS with full job information and Google Maps link. This reduces response times from hours to minutes—critical for emergencies where customers will call competitors within 45 seconds of reaching voicemail.
How does AI handle emergency locksmith dispatch for car lockouts?
When someone calls about a car lockout, AgentZap's AI immediately captures the exact location (address, parking lot name, cross streets), vehicle details (make, model, year, color), whether children or pets are inside, and customer contact info. For life-safety emergencies with children/pets, the AI triggers priority dispatch—alerting your on-call technician via SMS and phone call simultaneously while providing the customer with safety instructions. All job details plus a Google Maps link are sent to the technician's phone within seconds.
Can AI dispatch handle both residential and commercial locksmith calls?
Yes. AgentZap's AI handles residential emergencies (home lockouts, broken keys, rekeys), automotive calls (car lockouts, key programming, ignition repair), and commercial services (office lockouts, master key systems, access control). The AI asks qualifying questions to determine service type, captures relevant details (residential: number of locks, lock type; commercial: business name, authorized contact; automotive: make, model, year), and routes to the appropriate technician based on your specialization settings.
What is a virtual locksmith front desk?
A virtual locksmith front desk is an AI-powered receptionist that handles all front-office phone duties for your locksmith company without requiring in-office staff. AgentZap's virtual front desk answers every emergency call instantly 24/7, detects life-safety situations, captures precise location and vehicle details, provides accurate price quotes, dispatches technicians with map links, and syncs to your locksmith software. It costs 90% less than hiring a dispatcher ($948-5,988/year vs $42,000-55,000/year) while providing better coverage—including nights, weekends, and holidays when most emergencies happen.
How much does it cost to hire a locksmith dispatcher vs using AI?
Hiring a locksmith dispatcher costs $42,000-55,000+ annually including salary ($34,000-42,000), benefits ($8,000-13,000), training ($2,000-3,000), and office space/equipment ($3,000-5,000). This covers only 40 hours/week—after-hours emergencies (67% of calls) go to voicemail. AgentZap costs $79-499/month ($948-5,988/year) for 24/7 coverage with 50-500 calls included. Annual savings: $36,000-54,000+, enough to buy a new service van or expand your service area.
Does AgentZap integrate with locksmith dispatch software like ServiceTitan and Jobber?
Yes. AgentZap integrates with all major locksmith and field service software including ServiceTitan, Jobber, Housecall Pro, FieldEdge, ServiceBridge, Service Fusion, ServiceM8, and Workiz. When the AI dispatches a technician or books a job, it automatically creates the job in your software, syncs customer information, and updates technician calendars. Our team handles integration setup during onboarding—typically within 24-48 hours. All call recordings, transcripts, and job details are logged automatically.
Stop losing emergency lockout calls to competitors. Start capturing every emergency today.
Join 500+ locksmiths who capture every emergency call and dispatch faster with an AI voice receptionist that never misses a lockout.
Resources for Locksmith Companies
AI vs Human Receptionist for Locksmiths
Compare costs and capabilities of AI receptionists versus human staff for locksmith companies.
Read moreLocksmith Phone Statistics
Key data on call volumes, emergency patterns, and customer communication trends.
Read moreHow to Capture Every Emergency Lockout Call
24/7 strategies for winning more lockout jobs and reducing response times.
Read moreLocksmith Answering Service Guide
Complete guide to locksmith answering services: AI vs traditional options.
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