Stop losing customers while your technicians are under the hood. Our AI voice receptionist answers every call 24/7, captures complete vehicle details, schedules service appointments, and handles emergency breakdowns—even at 2 AM on a Sunday.
Your mechanics are under cars, handling diagnostics, or performing repairs. They can't run to the phone with greasy hands—but every missed call is a lost repair order worth $650+.
When your service advisor is writing estimates, handling checkout, or explaining repairs to a customer, incoming calls go unanswered. 73% of those callers will call your competitor instead.
Cars break down on evenings, weekends, and holidays. If you can't capture that emergency call, the customer finds a shop that answers—and you lose both the tow and the repair job.
From emergency breakdowns to routine oil changes—all handled automatically
AI receptionist answers instantly—no hold times, no voicemail, any time of day or night.
AI gathers make, model, year, mileage, symptoms, warning lights, and problem description.
Appointment booked based on service type, bay availability, and technician schedules.
Your team receives all details via SMS, email, or directly in your shop management system.
"Thank you for calling Precision Auto Care. This is Alex, how can I help you today?"
"Hi, my check engine light came on and the car is running rough. I think it might be misfiring."
"I understand—a check engine light with rough running definitely needs attention. Let me get some information. What year, make, and model is your vehicle?"
"It's a 2019 Honda Accord, about 67,000 miles."
"Got it—2019 Honda Accord with 67,000 miles. Is the light flashing or steady? And when did you first notice the rough running?"
"The light is steady. Started this morning when I was driving to work."
"I've got that noted. We have a diagnostic appointment available tomorrow at 8 AM, or 2 PM if that works better. Which would you prefer?"
Result: Diagnostic appointment booked for 8 AM, confirmation text sent, vehicle details logged in Mitchell 1—all while the service advisor was explaining a repair estimate to another customer.
Everything you need to capture every call and book more service appointments
AI receptionist captures make, model, year, mileage, VIN, symptoms, warning lights, and problem history. Your technicians start diagnosis with complete information.
Automatically detects urgent situations—overheating, brake failures, stalling, strange noises while driving. Emergency calls are flagged and dispatched immediately to your team.
Books oil changes, brake jobs, diagnostics, tire services, and major repairs based on bay availability and technician schedules. Sends automatic confirmations and reminders.
Every call answered instantly—during shop hours, after hours, weekends, and holidays. No hold times, no voicemail, no lost customers while your team is busy.
AI voice receptionist handles routine service inquiries—oil change intervals, tire rotations, brake inspections, fluid flushes—and schedules appropriate maintenance appointments.
Captures detailed problem descriptions: noises (grinding, squealing, knocking), when issues occur (cold start, highway speeds), performance changes, and warning light status.
Captures estimate requests with full vehicle and service details. Your team can call back with accurate quotes for brake jobs, timing belts, transmission services, and more.
Handles warranty inquiries and recall appointment scheduling for dealership service departments. Captures VIN and verifies coverage before booking service appointments.
Track call volume, service types requested, peak hours, and conversion rates. Make data-driven decisions to optimize staffing and marketing for your auto repair shop.
AgentZap connects with the shop management and diagnostic tools you already use
Get 24/7 coverage at a fraction of the cost of hiring staff
While our AI receptionist handles 95%+ of calls flawlessly, some situations benefit from human expertise. AgentZap includes intelligent escalation protocols for auto repair shops.
See why 2,000+ auto shops use AgentZap's AI receptionist
"We were missing 6-8 calls per day when my guys were under cars. The AI receptionist catches every single one now. Our service appointments are up 35% and we've added $18,000/month in new repair orders. Best investment I've made in 20 years."
"My service advisor was drowning in phone calls. Now the AI voice receptionist handles scheduling and intake while she focuses on writing estimates and customer interactions. Our bay utilization went from 68% to 94%. The ROI was immediate."
"The after-hours calls were killing us—breakdowns, overheating engines, people stranded on the highway. Now every call gets answered and emergency jobs are dispatched to my on-call tech. We've captured 22 additional emergency repair jobs last month alone."
AI receptionist trained specifically on automotive terminology, diagnostic questions, and service workflows.
Zero hold times, zero voicemails. Every call answered on the first ring, 24/7/365.
Connects with Mitchell 1, Tekmetric, ShopWare, and your existing shop management system.
Most auto shops see ROI within 30 days from captured service appointments and emergency repair jobs.
An AI receptionist for auto repair is an intelligent voice assistant that answers phone calls 24/7, captures vehicle details, schedules service appointments, handles emergency breakdown calls, and routes urgent situations to your service advisors—all without human involvement. It ensures every call is answered while your technicians focus on repairs.
Yes. Our AI voice receptionist is trained to detect urgent situations such as overheating engines, brake failures, strange noises while driving, check engine lights, and complete breakdowns. Emergency calls are automatically prioritized and dispatched immediately to your shop or towing partner via SMS, email, or WhatsApp.
The AI receptionist introduces itself professionally and focuses on helping the caller quickly. Most vehicle owners care more about getting their car serviced than who answers the phone. The experience is seamless, natural, and professional—many callers appreciate the instant response without hold times.
An AI receptionist costs a fraction of a service advisor salary ($139/month vs $4,200/month), works 24/7 without breaks or sick days, handles multiple calls simultaneously, and maintains perfectly consistent quality. Most shops use AI for after-hours, overflow, and routine scheduling while keeping advisors for in-person customer interactions.
AgentZap integrates with popular auto repair management software including Mitchell 1, ShopWare, Tekmetric, Shop-Ware, AutoFluent, ALLDATA Manage, R.O. Writer, and more. This allows automatic appointment creation, calendar syncing, and service history lookup without manual data entry.
AgentZap pricing starts at $139/month for auto repair businesses—97% less than hiring a full-time receptionist at $4,200/month. You get 24/7 coverage, emergency detection, vehicle intake, and shop management software integration included.
Yes. The AI receptionist gathers comprehensive vehicle details including make, model, year, mileage, VIN, problem description, warning lights, symptoms (noises, vibrations, performance issues), and customer contact information. Your technicians know exactly what to expect before the vehicle arrives.
Absolutely. Our AI voice receptionist provides true 24/7/365 coverage, including nights, weekends, and holidays. Every call is answered instantly regardless of the time. This is especially valuable for auto repair shops since breakdowns and car troubles occur around the clock.
Yes. The AI receptionist books oil changes, brake services, diagnostic appointments, inspections, and major repairs directly during calls. It syncs with your shop management system, checks bay availability, avoids double-booking, and sends confirmation texts to customers automatically.
AgentZap includes intelligent human escalation protocols. When the AI detects situations requiring human judgment—such as warranty disputes, insurance claims, complex diagnostic discussions, or customers who specifically request to speak with a service advisor—it can seamlessly transfer the call to your team or schedule an urgent callback.
Yes. When your team is under cars, on test drives, with customers, or handling repairs, the AI receptionist handles all incoming calls. It captures every detail and sends them to your shop for follow-up or immediate scheduling. No more running to the phone with greasy hands.
Most auto repair shops are fully operational within 24-48 hours. Setup includes configuring your business hours, service types, bay availability, emergency protocols, and software integrations. Our team handles the technical configuration so you can focus on servicing vehicles.
Join 2,000+ auto repair shops that capture every call with an AI receptionist that never takes a break.