G2 Rating: 4.9/5|500+ Pest Control Companies Trust AgentZap

AI Receptionist for Pest Control. Capture every emergency call.

AgentZap is the #1 AI receptionist for pest control—your virtual exterminator front desk handling 24/7 emergency call answering, instant technician dispatch, and real-time inspection scheduling. Our AI receptionist replaces traditional pest control answering services, detecting rodent, bed bug, and termite emergencies while dispatching technicians and booking appointments.

No credit card required
Setup in under 24 hours
Integrates with PestPac, Briostack & more
[01] THE PROBLEM

Why pest control companies need an AI receptionist. Every missed call is a job handed to competitors.

$23B

US pest control industry revenue in 2024

Source: IBISWorld

55%

of pest emergencies occur outside business hours

Source: NPMA Survey

$350+

average pest job value lost per missed call

Source: HomeAdvisor 2024

85%

of callers won't leave voicemail—they call the next exterminator

Source: Forbes

[02] HOW IT WORKS

From emergency pest detection to technician dispatch. All handled automatically.

1

Call Answered

Your AI receptionist answers instantly, 24/7—no hold times, no voicemail.

2

Emergency Detected

AI identifies urgency: rodents in kitchen, wasp nests, bed bugs. Emergencies flagged instantly.

3

Details Captured

Customer name, address, pest type, infestation severity—all logged automatically.

4

Technician Dispatched

On-call technician receives instant SMS alert with all job details.

Sample Emergency Call

AI

"Thank you for calling Premier Pest Control. This is Max, how can I help you?"

C

"Hi, I just saw a mouse run across my kitchen floor. We have kids and I'm freaking out."

AI

"I understand, that's very concerning especially with children in the home. Let me get a technician out to you as quickly as possible. Can I get your address?"

C

"Yes, it's 892 Maple Drive."

AI

"Got it. I'm flagging this as a rodent emergency and alerting our on-call technician right now. Have you noticed any droppings or other signs of mice?"

[03] FEATURES

AI receptionist features for pest control. Capture more jobs and respond to emergencies faster.

Emergency Detection

AI recognizes urgent situations—rodents in kitchen, wasp nests, bed bugs, wildlife—and immediately flags them with instant technician alerts.

24/7 Call Answering

Every call answered instantly—during business hours, after hours, weekends, and holidays. No hold times, no voicemail, even during peak demand.

Complete Job Intake

Captures customer name, address, pest type, infestation severity, previous treatments, and access details—all organized for dispatch.

Smart Technician Routing

Route calls to the right technician based on location, specialty (rodents vs insects vs wildlife), or on-call schedule.

Inspection Scheduling

Book free inspections, treatments, and follow-up visits. Sync with your calendar and send automatic reminders to reduce no-shows.

Instant SMS Dispatch

Job details sent via SMS or push notification to technicians instantly. On-call staff can respond from anywhere with full job information.

Recurring Service Handling

Manage quarterly pest control plans, schedule re-treatments, and handle service changes for existing customers automatically.

Call Analytics

Track call volume, peak hours, emergency frequency, and job conversion rates. Understand seasonal patterns and optimize technician scheduling.

Commercial Pest Inquiries

Handle restaurant, hotel, and commercial property calls. Capture facility size, compliance requirements, and route for priority follow-up.

And many more features...

Get Started →
[04] INTEGRATIONS

Integrates with your pest control software. Connect with the dispatch and field service tools you already use.

Our team configures your CRM, calendar, and software integrations for you. Sync call data across 1,500+ apps automatically.

White-Glove Setup

We configure everything for you. Just tell us what tools you use.

Real-Time Sync

Call data flows to your dispatch software and calendar automatically.

Ongoing Support

Need changes? Our team handles updates and new integrations.

PestPac

ServSuite

Briostack

Jobber

FieldRoutes

PestBoss

GorillaDesk

Housecall Pro

Google Calendar

Outlook

QuickBooks

Zapier

Plus 5,000+ more apps via Zapier and our API

[05] COST SAVINGS

Stop losing $350+ per missed emergency call. Compare the true cost of hiring vs. AgentZap's AI receptionist.

Hiring a Dispatcher/Receptionist

  • Annual Salary$35,000 - $45,000
  • Benefits & Taxes$7,000 - $10,000
  • Training (Pest knowledge)$2,000 - $3,000
  • Office Space & Equipment$3,000 - $5,000
  • Total Annual Cost$47,000 - $63,000

Limitations: Only covers 40 hours/week. After-hours emergencies (55% of calls) go to voicemail.

SAVE 70%

AgentZap AI Receptionist

  • Starter Plan (Monthly)$149/month
  • Professional Plan$299/month
  • Coverage24/7/365
  • Setup & IntegrationIncluded
  • Total Annual Cost$948 - $5,988

Includes: 24/7 coverage, 50-500 calls/month, emergency detection, no sick days.

Annual Savings: $43,000 - $59,000+

That's enough to add another service truck or expand your service area.

[06] PRICING
[10] Pricing

Simple, transparent pricing. Start free. Upgrade when ready.

Solo Technician

$79/mo

  • Up to 50 calls/month
  • 24/7 call answering
  • Appointment scheduling
  • Lead qualification

Perfect for independent techs

Most Popular

Pest Control Company

$199/mo

  • Up to 150 calls/month
  • 24/7 call answering
  • Appointment scheduling
  • Lead qualification
  • CRM integrations

Great for pest control teams

Multi-Location

$499/mo

  • Up to 500 calls/month
  • All professional features
  • Priority support
  • Call recording & transcripts
  • Advanced analytics

For pest control franchises

Available on All Plans

Live Receptionist Backup

Human agents available 24/7

Instant Call Transfers

Connect callers to your team

Free SMS Integration

Text message notifications

Speed to Lead

Instant lead capture & alerts

AI Powered Engine

Advanced natural language AI

Smart Call Routing

Intelligent Q & transfers

[07] TESTIMONIALS

What pest control companies say. Real results from real businesses.

"

"We were missing 6-8 emergency calls every weekend. Rats, wasps, bed bugs—people in panic calling after hours. Now the AI captures every one and dispatches our on-call tech. Revenue is up 40% from weekend emergencies alone."

Mike Chen

Mike Chen

Owner, Guardian Pest Solutions

Houston, TX

[08] WHY AGENTZAP

Why pest control companies choose AgentZap. Built for your business.

Built for Pest Control

AI trained on pest emergencies, inspection scheduling, and treatment workflows.

Emergency Smart

Detects and prioritizes urgent pest situations instantly.

90% Cost Savings

Full coverage for less than one month of salary.

Dispatch Sync

PestPac, Briostack, FieldRoutes—all connected.

[09] PEST CONTROL ANSWERING SERVICE & DISPATCH

Professional pest control answering service. Never miss a $350+ emergency job.

What is a pest control answering service?

A pest control answering service is a professional phone answering solution that handles incoming calls for exterminators and pest control companies 24/7. Traditional pest control answering services use human operators or call centers to take messages and relay emergency calls, while modern AI-powered services like AgentZap go further—detecting pest emergencies (rodents in kitchens, wasp nests, bed bugs, termite swarms), capturing complete infestation details (pest type, severity, location, property access), dispatching technicians instantly via SMS, and syncing directly with pest control software like PestPac, FieldRoutes, and Briostack. For pest control companies where 55% of emergencies occur outside business hours and the average job is worth $350+, an answering service ensures no emergency goes unanswered and no high-value job goes to a competitor.

How AgentZap differs from traditional pest control answering services:

  • Traditional: Takes messages → AgentZap: Detects emergencies and dispatches technicians during the call
  • Traditional: Generic operators → AgentZap: AI trained on pest types, emergencies, and treatment protocols
  • Traditional: Manual CRM entry → AgentZap: Auto-sync to PestPac, FieldRoutes, Briostack, ServSuite
  • Traditional: Per-call pricing ($0.69-1.50/call) → AgentZap: Flat monthly rate
  • Traditional: One call at a time → AgentZap: Unlimited simultaneous calls during termite swarming season
  • Traditional: Limited emergency detection → AgentZap: Instantly flags rodents in kitchen, wasp nests, bed bugs

Traditional Pest Control Answering Service vs AgentZap

FeatureTraditional Answering ServiceAgentZap AI
Pricing Model$0.69-1.50 per call ($120+/month)$79-499/month, 50-500 calls included
Seasonal Spike HandlingOne call at a time, long holdsUnlimited simultaneous calls
Emergency DetectionBasic message takingAI detects rodents, wasps, bed bugs, termites
Job DetailsName and callback numberFull intake: pest type, severity, location, access
Technician DispatchRelay message, you call backInstant SMS dispatch with all job details
Software IntegrationManual entryAuto-sync to PestPac, FieldRoutes, Briostack
After-Hours CoverageExtra fees for nights/weekends24/7/365 included at no extra cost

What is pest control scheduling software?

Pest control scheduling software is a technology solution that automates appointment booking, technician dispatch, and route optimization for exterminators and pest control companies. Popular pest control scheduling programs include PestPac, FieldRoutes, Briostack, ServSuite, GorillaDesk, and Jobber. AgentZap enhances these platforms by providing an AI-powered front end—answering calls 24/7, detecting pest emergencies, capturing infestation details, checking technician availability, and booking inspections directly into your scheduling software. This eliminates the gap between emergency call and technician dispatch, reducing response times and capturing more high-value pest jobs.

What is a virtual pest control front desk?

A virtual pest control front desk is an AI-powered or remote phone answering system that serves as your exterminator company's reception without requiring in-office staff. AgentZap's virtual front desk answers every call instantly 24/7, detects pest emergencies (rodents, wasps, bed bugs, termites), captures complete infestation details, schedules inspections, dispatches technicians, and syncs with PestPac, FieldRoutes, or Briostack. Virtual front desks handle unlimited simultaneous calls during seasonal spikes (termite swarming season, summer pest surge) at 90% less cost than hiring a dispatcher ($1,788-3,588/year vs $47,000-63,000/year).

How does pest control technician dispatch work with AI?

Pest control technician dispatch with AgentZap works in real-time during the phone call. When a customer calls about rodents in their kitchen, bed bugs in a hotel room, or a wasp nest near their entrance, the AI captures the service address, pest type and severity, infestation location, property access details, and whether children or pets are present. For emergencies, it immediately dispatches the on-call technician via SMS with full job details. For routine inspections, it checks technician availability, accounts for route optimization, and books the appointment. Everything syncs instantly to PestPac, FieldRoutes, Briostack, or your calendar.

AI technician dispatch process:

  • 1Customer calls → AI detects emergency vs routine inspection
  • 2Captures pest details (type, severity, location, duration)
  • 3Identifies property access and special considerations (pets, children)
  • 4Checks technician availability and route optimization
  • 5Books inspection or dispatches emergency technician
  • 6Syncs to PestPac, FieldRoutes, Briostack, Google Calendar
  • 7Sends instant confirmation via text and email
[10] FAQ

Frequently asked questions. Everything you need to know.

What is an AI receptionist for pest control companies?

An AI receptionist for pest control is an intelligent voice assistant that answers phone calls 24/7, captures details about pest infestations, detects emergencies like wasp nests near entrances or rodents in kitchens, schedules inspections, and dispatches technicians—all without human involvement. It handles calls during business hours, after hours, weekends, and holidays, ensuring you never miss a potential job or emergency.

Can an AI receptionist handle pest emergency calls?

Yes. AI receptionists are specifically trained to detect urgent pest situations such as wasp or bee nests near entrances, rodent sightings in kitchens, bed bug infestations in hotels, wildlife intrusions (raccoons, squirrels, snakes), termite swarms, and cockroach infestations in food areas. When an emergency is detected, the system automatically flags the call as high priority and sends instant alerts to on-call technicians via SMS.

Will customers know they are speaking with an AI?

The AI introduces itself professionally and focuses on helping the caller quickly. Most customers with pest emergencies care more about fast, helpful assistance than whether the receptionist is human or AI. The experience is seamless, natural, and professional—many callers don't realize they're speaking with AI until the call is complete.

How does AI pest control answering compare to traditional answering services?

AI answering services provide instant responses without hold times, work 24/7 without breaks or sick days, cost 85-90% less than hiring staff, and maintain perfectly consistent quality. Traditional services are limited by staffing, training, availability, and often put callers on hold during busy periods—exactly when pest emergencies happen most.

What pest control software does the AI receptionist integrate with?

AgentZap integrates with popular pest control and field service software including PestPac, ServSuite, Briostack, Jobber, FieldRoutes, PestBoss, GorillaDesk, and more. This allows automatic job creation, calendar syncing, and technician dispatch without manual data entry.

How much does an AI pest control answering service cost?

AgentZap pricing starts at approximately $140/month for pest control businesses—a fraction of the $42,000-$55,000 annual cost of hiring a full-time receptionist or dispatcher. You get 24/7 coverage, emergency detection, and dispatch software integration included.

What happens during complex pest situations that need human judgment?

AgentZap includes intelligent human escalation protocols. When the AI detects situations requiring human judgment—such as commercial contract negotiations, warranty disputes about previous treatments, or customers who specifically request to speak with a person—it can seamlessly transfer the call to your team or schedule an urgent callback.

Does the AI work after hours and on weekends?

Yes. AI receptionists provide true 24/7/365 coverage, including nights, weekends, and holidays. Every call is answered instantly regardless of the time. This is especially valuable for pest control since 55% of pest emergency calls occur outside normal business hours.

Can the AI schedule pest inspections and dispatch technicians?

Absolutely. The AI can access your calendar in real-time, book free inspections, treatments, and follow-up visits during the call, and automatically sync with your dispatch system. For emergencies like active rodent sightings or wasp nests, it can immediately notify the on-call technician with all job details.

How does the AI capture pest problem details?

The AI follows customizable intake scripts to capture all relevant information: caller name, address, pest type, location of infestation, severity, how long the problem has existed, previous treatments, whether there are children or pets in the home, and any special access instructions. All details are organized and sent to your team instantly.

Can the AI handle recurring pest control service calls?

Yes. The AI recognizes existing customers, handles questions about their pest control plans, schedules quarterly or monthly treatments, and books re-treatments for customers who spot new pest activity between visits. It can also upsell additional services like termite inspections.

How quickly can I set up AI answering for my pest control business?

Most pest control companies are fully operational within 24-48 hours. Setup includes configuring your service area, emergency protocols, pest-specific intake questions, dispatch preferences, and software integrations. Our team handles the technical configuration so you can focus on serving customers.

What is a pest control answering service and how does it work?

A pest control answering service is a phone answering solution that handles calls from customers with pest problems when your technicians are in the field or after hours. Traditional services use human operators who take messages, while AI-powered services like AgentZap go further—answering calls 24/7, detecting emergencies (rodents in kitchen, wasp nests, bed bugs, termite swarms), capturing complete infestation details, dispatching technicians instantly, and syncing to PestPac, FieldRoutes, or Briostack. This means customers with pest emergencies get immediate help instead of voicemail, and you never miss a $350+ job.

How much does a pest control answering service cost?

Traditional pest control answering services charge $0.69-1.50 per call or $120-300+ per month based on call volume, with extra fees for nights, weekends, and holidays. AgentZap starts at $79/month with 50-500 calls included depending on plan—no per-call fees, no after-hours surcharges. For a pest control company receiving many calls during termite swarming season or summer pest surge, AgentZap provides predictable pricing while offering better emergency detection and software integration. Compared to hiring a dispatcher ($47,000-63,000/year), AgentZap saves 90%+.

What is the difference between a pest control answering service and a virtual receptionist?

Traditional pest control answering services focus on message-taking—operators answer calls, write down information, and relay messages for callbacks. Virtual receptionists like AgentZap provide full front-desk functionality: answering calls, detecting pest emergencies, capturing infestation details, scheduling inspections, dispatching technicians, and integrating with your pest control software. The key difference is real-time action vs message relay. With AgentZap, a rodent emergency at 2 AM results in instant technician dispatch, not a message waiting for morning.

Do pest control companies need 24/7 answering services?

Yes—55% of pest emergencies occur outside business hours according to NPMA data. Rodents appear at night, bed bugs are discovered when guests check in, and wasp nests become urgent on weekend afternoons. 85% of callers won't leave voicemail—they'll call the next exterminator. A 24/7 pest control answering service captures these after-hours emergencies (average job value $350+) that would otherwise go to competitors. For emergency services like pest control, 24/7 coverage isn't a luxury—it's essential for capturing revenue.

What is the best scheduling software for pest control companies?

The most popular pest control scheduling software includes PestPac (industry leader), FieldRoutes (routing optimization), Briostack (mid-market), ServSuite (enterprise), GorillaDesk (small-medium), and Jobber (general field service). These platforms handle appointment scheduling, route optimization, and technician dispatch. AgentZap complements any of these by providing the phone-answering front end—capturing calls 24/7, detecting emergencies, and booking appointments directly into your scheduling software. The best solution combines powerful dispatch software with AI phone answering for complete customer coverage.

How do pest control companies schedule appointments with AI?

AI appointment scheduling for pest control works during the phone call itself. When a customer calls about ants, termites, or rodents, the AI captures their address, pest type and severity, infestation location, how long the problem has existed, and whether there are children or pets. It then checks your scheduling software for technician availability, considers route optimization, and books the inspection—confirming immediately with the customer. For emergencies like rodents in the kitchen or wasp nests near entrances, it dispatches the on-call technician via SMS. All data syncs to PestPac, FieldRoutes, or Briostack automatically.

Can AI handle pest emergency calls like rodents in the kitchen?

Yes—emergency detection is a core feature of AgentZap's AI receptionist for pest control. The AI recognizes urgent situations through keywords and context: rodents in kitchen (food safety), wasp or bee nests near entrances (sting risk), bed bugs in occupied rooms, termite swarms, wildlife inside the home, and cockroaches in food preparation areas. These calls trigger immediate escalation: instant SMS/push alerts to on-call technicians with full job details, customer reassurance during the call, and priority scheduling. The AI handles emergencies faster than message services because it processes, detects, and dispatches simultaneously.

What is a virtual front desk for pest control companies?

A virtual pest control front desk is an AI-powered receptionist that handles all front-office phone duties for your exterminator company without requiring in-office staff. AgentZap's virtual front desk answers every call instantly 24/7, detects pest emergencies, captures infestation details, schedules inspections, dispatches technicians, and syncs to your pest control software. It costs 90% less than hiring a dispatcher ($1,788-3,588/year vs $47,000-63,000/year) while providing better coverage—including nights, weekends, and seasonal spike periods when call volumes surge.

How much does it cost to hire a pest control dispatcher vs using AI?

Hiring a pest control dispatcher costs $47,000-63,000+ annually including salary ($35,000-45,000), benefits and taxes ($7,000-10,000), training on pest knowledge ($2,000-3,000), and office space/equipment ($3,000-5,000). This covers only 40 hours/week—after-hours emergencies (55% of calls) go to voicemail. AgentZap costs $149-299/month ($1,788-3,588/year) for unlimited 24/7 coverage including nights, weekends, and holidays. Annual savings: $43,000-59,000+, enough to add another service truck or expand your territory.

Does AgentZap integrate with PestPac, FieldRoutes, and Briostack?

Yes. AgentZap integrates with all major pest control software including PestPac, FieldRoutes, Briostack, ServSuite, GorillaDesk, Jobber, PestBoss, Housecall Pro, and more. When the AI detects an emergency or books an inspection, it automatically creates the job in your software, syncs customer information, captures infestation details, and updates technician calendars. Our team handles the integration setup during onboarding—typically within 24-48 hours. All call recordings, transcripts, and job details are logged automatically.

Trusted by 500+ Pest Control Companies

Stop losing emergencies to missed calls. Start capturing every pest job today.

Every missed call is a $350+ job walking to a competitor. Start capturing every pest emergency today with AgentZap's AI receptionist.