Stop losing orders to voicemail. Our AI voice receptionist answers every call instantly, captures quote requests, provides order status updates, handles proof approval inquiries, and manages rush jobs—while you focus on production and delivering quality prints.
Industry research reveals why every customer call matters
Running presses and managing production leaves no time for phones
When you're running presses, checking color proofs, or managing finishing equipment, you can't answer the phone. Every missed call during production is a potential $500-$5,000 order walking to your competitor.
Business owners research printing options after their workday ends. When they call at 7 PM needing 10,000 brochures for next week's trade show, they call the next shop if you don't answer.
Rush orders are your highest-margin jobs, but they require immediate response. When a customer needs 500 business cards by tomorrow, a voicemail callback tomorrow means lost revenue.
From customer inquiry to completed quote in minutes
Customer calls at 6:30 PM needing 5,000 brochures for an upcoming trade show.
AI voice receptionist greets professionally, identifies the print need, and begins capturing details.
Gathers quantity, size, paper stock, color specs, finishing options, deadline, and delivery requirements.
Complete job specs flow to your estimator. Customer receives confirmation. You quote in the morning.
"Thank you for calling Premier Print Solutions! I'm the virtual assistant. Are you calling about a new print project, checking on an existing order, or something else?"
"Hi, I need to order business cards for my team. We need about 2,500 cards for 5 employees."
"Great! 500 cards per person is perfect for the standard box quantity. Do you have a preference for paper stock? We offer 14pt and 16pt gloss or matte, and premium options like silk laminated or cotton. ... And will these be single-sided or double-sided printing?"
"Let's do 16pt matte with double-sided printing. Full color on both sides. How quickly can you turn these around?"
"Standard turnaround is 5-7 business days, or we can do rush 2-3 day turnaround for an additional fee. I'll have our estimator prepare a detailed quote with both options. Can I get your email to send the quote, and do you already have print-ready artwork files?"
Result: Complete business card quote request captured with all specs—while the print shop owner was on the production floor running a press job.
Every feature designed specifically for printing business success
Gathers every specification: product type, quantity, paper stock, color mode, finishing options, file format, deadline, and delivery requirements for accurate estimating.
Provides real-time job status integrated with your print management software. Customers check progress anytime without interrupting your production team.
Handles proof-related calls: confirms delivery, explains deadlines, answers process questions, and flags urgent approvals needing immediate attention.
Identifies and captures rush requests instantly. Confirms availability, captures specs, and sends immediate alerts to your team for time-sensitive projects.
AI receptionist understands CMYK, bleeds, substrates, paper weights, coating options, binding types, and finishing processes—speaks your customers' language.
Looks up previous orders, confirms specifications and quantities, checks for updates needed, and processes reorders seamlessly. Repeat customers get fast service.
Handles shipping inquiries, confirms delivery addresses, provides tracking updates, and manages pickup scheduling for local customers.
Answers file format questions, explains resolution and bleed requirements, provides upload instructions, and schedules callbacks for complex prepress issues.
Trained on your complete product catalog—from business cards to large format banners—to describe options and help customers specify their print needs accurately.
Connect with leading print management platforms and 5,000+ business tools
See how AgentZap delivers 24/7 coverage at 97% savings
Limited to 40 hours/week. Rush requests after 5 PM, weekends, and holidays go to voicemail.
True 24/7/365 coverage. Unlimited calls during trade show rush. Never misses a quote request.
Average commercial print order is $850. Capture just one order you would have missed, and AgentZap pays for itself 6x over. During trade show season, some print shops capture 20+ additional orders monthly.
Calculate Your ROIThe AI receptionist handles routine inquiries while seamlessly connecting complex jobs to your estimators and prepress team.
Large format project, custom packaging, or specialty printing requiring expert consultation
Gathers project scope, specifications, timeline, budget range, and contact information
Estimator or sales rep receives SMS with full inquiry details and urgency level
Live transfer during hours, or scheduled callback with all job details ready
See how printing companies are growing with AgentZap
"We were missing 30% of quote requests because everyone was on the production floor. Since adding our AI receptionist, we capture every call and our monthly quotes are up 45%. That translates to about $18,000 in additional monthly revenue."
Robert Martinez
Owner, Premier Print Solutions
Phoenix, AZ
"Rush jobs are our bread and butter, but we were losing them to voicemail after 5 PM. The AI voice receptionist now captures rush requests 24/7 and texts me immediately. I've booked over $50,000 in rush orders that would have gone to competitors."
Jennifer Chen
General Manager, FastPrint Express
Denver, CO
"Trade show season used to mean chaos at the front desk. Now our AI receptionist handles the surge of quote requests while we focus on production. We actually look forward to busy season because we can capture every opportunity."
Michael Thompson
Operations Director, Thompson Commercial Printing
Atlanta, GA
The only AI voice receptionist built specifically for printing companies
AI receptionist understands CMYK, bleeds, paper weights, finishing options, and production timelines. It speaks your customers' language and captures accurate job specs.
Rush requests are captured instantly, 24/7. AI receptionist identifies urgency, confirms availability, and alerts your team immediately for time-sensitive jobs.
Integrated with your MIS, the AI provides accurate job status updates. Customers stay informed without interrupting your production team.
Handles proof approval inquiries, sends reminders, and flags urgent approvals that could delay production schedules.
Full 24/7 coverage for $139/month vs. $4,200+/month for a human receptionist. One captured order pays for months of service.
Repeat customers get fast, frictionless service. AI looks up previous jobs and processes reorders with minimal friction.
Everything you need to know about AI voice receptionists for printing companies
An AI receptionist for print shops is an intelligent voice assistant that answers customer calls 24/7, handles quote requests, provides order status updates, manages proof approval inquiries, and schedules rush jobs—all without human involvement. Unlike traditional answering services, AgentZap's AI voice receptionist understands printing terminology (CMYK, bleeds, substrates, finishing options), can discuss different print products from business cards to large format banners, and integrates directly with print shop management software like PrintSmith, Ordant, and PrintReach.
AgentZap's AI receptionist captures comprehensive quote details through natural conversation: print product type (business cards, brochures, banners, etc.), quantity needed, paper stock and weight preferences, color specifications (full color, spot color, black & white), finishing options (lamination, binding, folding, cutting), file format and artwork status, deadline requirements, and delivery preferences. All details are instantly logged to your print management system for accurate quoting.
Yes, when integrated with your print shop management software, the AI voice receptionist provides real-time order status updates including job progress (prepress, printing, finishing, shipping), estimated completion times, proof approval status, and delivery tracking information. Customers can check their order status anytime without interrupting your production team.
The AI receptionist handles proof-related inquiries efficiently: confirming proof email delivery, explaining approval deadlines and their impact on production schedules, answering questions about the approval process, and flagging urgent proof responses that need immediate attention. It can also send reminder notifications to customers with pending proof approvals.
Absolutely. The AI voice receptionist is trained to identify and prioritize rush requests. It captures job specifications, confirms your rush job availability and pricing, schedules rush orders based on your production capacity, and sends instant alerts to your team for time-sensitive projects. Rush requests never get lost in voicemail during busy periods.
AgentZap integrates with leading print shop management systems including PrintSmith Vision, Ordant, PrintReach, MarcomCentral, PageDNA, EFI Pace, and Presswise. Orders and quote requests flow directly into your workflow, customer information syncs with your CRM, and job status updates are accessible for real-time customer inquiries.
The AI receptionist is trained on comprehensive print shop offerings: business cards and stationery, brochures and flyers, postcards and mailers, banners and signage, promotional products, packaging and labels, booklets and catalogs, large format printing, trade show materials, and custom specialty items. It can explain options, provide general pricing guidance, and capture specifications for accurate quoting.
A full-time print shop receptionist costs $3,500-$4,200/month including benefits, only works during business hours, requires training on print terminology and products, and can handle only one call at a time. AgentZap's AI receptionist costs $139/month, works 24/7/365, already knows printing terminology and products, handles unlimited simultaneous calls during trade show rushes, and never takes time off. Most print shops see 97% cost savings.
Yes, AgentZap's AI voice receptionist works for all print shop types: commercial printers handling large format and high-volume jobs, quick print shops with fast turnaround needs, copy centers, sign shops, specialty printers, and promotional product companies. The AI adapts to your specific product offerings and pricing structure.
The AI receptionist answers common artwork questions: accepted file formats (PDF, AI, EPS, TIFF), resolution requirements, bleed and margin specifications, color mode requirements, and file upload instructions. For complex artwork issues requiring designer review, it schedules callbacks with your prepress team and captures the specific concerns.
Reorders are a strength of the AI voice receptionist. It can look up previous orders by customer name or order number, confirm specifications and quantities, check for any needed updates or changes, and process the reorder directly. Repeat customers get fast, frictionless service that keeps them coming back.
Most print shops are fully operational within 24-48 hours. Our printing industry specialists configure your product catalog, pricing tiers, production timelines, and custom responses. We test call scenarios including quote requests, order status checks, and rush job inquiries before going live to ensure accurate, professional handling of every customer interaction.
Join thousands of print shops using AgentZap AI receptionist to capture every quote request, handle order status calls, and never miss a rush job—while you focus on delivering quality prints.
14-day free trial | Setup in under 48 hours | No contracts
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