AgentZap's AI voice receptionist answers every call 24/7, qualifies wedding and corporate event leads, schedules tastings, and captures dietary requirements—even while you're executing a 500-person gala.
4.8 on G2
4.9 on Capterra
2,000+
Businesses Served
50,000+
Event Leads Captured Monthly
When you're in the kitchen or at an event, phones go to voicemail. Every missed call is a wedding or corporate event handed to competitors.
$12.6B
US catering industry revenue in 2024
Source: IBISWorld
67%
of catering leads call during service hours
Source: Catersource
$8,700
average wedding catering contract value
Source: The Knot
78%
of callers don't leave voicemail—they call competitors
Source: NRA Research
Kitchen prep and event execution demand focus—but clients keep calling
When you're executing a wedding reception or corporate gala, dozens of inquiry calls go unanswered. Those brides and event planners move to competitors who pick up.
Qualifying catering leads requires understanding event type, guest count, service style, venue logistics, dietary restrictions, and budget—a lengthy conversation during prep.
Last-minute corporate lunch orders and emergency event requests need quick decisions. Missing these calls means missing high-margin rush opportunities.
From event inquiry to qualified lead in minutes
Your AI voice receptionist answers instantly, 24/7—no hold times, no voicemail, even during Saturday weddings.
The AI receptionist gathers event type, date, guest count, venue, service style preference, and dietary requirements.
Budget alignment checked, minimum guest counts confirmed, and event feasibility assessed based on your parameters.
Qualified leads book tastings directly. Your CRM updated, team notified, and client receives confirmation automatically.
"Thank you for calling Savory Elegance Catering. This is Emma, how can I help you create an unforgettable event?"
"Hi, I'm getting married next September and we're looking for a caterer. We're expecting about 150 guests."
"Congratulations on your upcoming wedding! 150 guests sounds lovely. Do you have a venue selected yet, and are you envisioning a plated dinner, buffet style, or perhaps food stations?"
"We booked the Riverside Estate. We're thinking plated dinner. Also, we have several guests with gluten-free needs."
"Riverside Estate is beautiful—we've catered there many times. We absolutely accommodate gluten-free and all dietary needs. I'd love to schedule you for a complimentary tasting with Chef Marcus. We have openings next Saturday at 2 PM or the following Tuesday at 5 PM. Which works better for you?"
Every feature designed to help you book more events and impress clients from the first call
The AI receptionist is trained on your complete menu offerings, package tiers, per-person pricing, and signature dishes to accurately answer client questions.
Carefully documents vegetarian, vegan, gluten-free, kosher, halal, allergies, and preferences—critical information for your culinary team.
Schedules tastings with chef availability, sends prep questionnaires, confirms appointments, and reduces no-shows with automated reminders.
Confirms guest counts meet your minimums, discusses per-person pricing transparently, and ensures events match your capacity.
Captures venue details, kitchen facilities, logistical requirements, and setup constraints for accurate proposals and seamless execution.
Discusses investment levels transparently to ensure alignment before scheduling tastings, saving your team time on unqualified leads.
Quickly assesses last-minute corporate lunch orders and emergency requests, checks feasibility, and escalates urgent opportunities to decision-makers.
AI voice receptionist answers every call—during weekend weddings, evening events, and holidays when your team is busy executing.
AI receptionist handles calls in English and Spanish fluently, serving diverse communities and expanding your client base.
AgentZap's AI receptionist connects with the event management and catering tools you already use
Total Party Planner
Caterease
Better Cater
CaterZen
Tripleseat
Gather
Google Calendar
Outlook
HubSpot
Salesforce
QuickBooks
Square
Stripe
Twilio SMS
Zapier
Slack
Monday.com
Airtable
Plus 5,000+ more apps via Zapier and our API
Compare the true cost of hiring vs. AgentZap's AI receptionist
Limitation: Only covers 40 hours/week. Weekend weddings and evening inquiries (67% of calls) go to voicemail and competitors.
Includes: 24/7/365 coverage, unlimited simultaneous calls during wedding season, dietary capture, tasting scheduling, and CRM integration.
Annual Savings: $48,732+
That's enough to upgrade your kitchen equipment or hire another line cook.
Some situations need your personal touch. AgentZap's AI voice receptionist recognizes these moments and connects callers to your team instantly.
"We were missing 12-15 calls every Saturday during wedding season. AgentZap's AI receptionist now captures every single inquiry. Last month, we booked 8 additional weddings worth over $70,000 that would have gone to voicemail. The ROI is incredible."
Maria Rodriguez
Owner, Savory Elegance Catering
Miami, FL
40% more catering consultations
"The dietary requirement capture is a game-changer. Before AgentZap, we'd get to tastings and realize the bride's mother is vegan. Now the AI voice receptionist captures every allergy and restriction upfront. Our proposals are more accurate and clients feel heard from the first call."
James Chen
Executive Chef & Owner, Fusion Events Catering
San Francisco, CA
95% dietary accuracy
"During our busiest corporate lunch season, we were getting 50+ calls a day while executing events. The AI receptionist handles the volume beautifully, qualifies leads, and schedules tastings—all while my team focuses on plating. We've grown 35% year over year."
Patricia Williams
Operations Director, Corporate Cuisine Co.
Chicago, IL
35% revenue growth
AI receptionist answers calls while your team executes weddings and galas—never miss a lead again.
Every detail captured: event type, guest count, dietary needs, venue, and budget—ready for proposals.
Full 24/7 coverage for $139/month vs $4,200/month for a human receptionist.
Total Party Planner, Caterease, Better Cater—all your tools connected.
Everything you need to know about AI voice receptionists for catering companies
An AI receptionist for catering companies is an intelligent voice assistant that answers calls 24/7, qualifies event leads, schedules tastings, captures dietary requirements, and manages client communications automatically. Unlike traditional answering services, AgentZap's AI voice receptionist understands catering terminology (buffet, plated service, stations, per-person pricing), event types, and can capture comprehensive event specifications to prepare your team for productive consultations.
AgentZap's AI receptionist asks strategic questions including event type (wedding, corporate, social), date, estimated guest count, venue details, service style preferences (buffet, plated, food stations), budget range, and dietary requirements. This thorough qualification ensures your catering team spends time with clients whose events match your capacity, service offerings, and minimum order requirements.
Yes, AgentZap's AI voice receptionist recognizes urgent inquiries and can immediately check availability for rush orders. It captures essential details quickly, assesses if the request is feasible based on your lead-time parameters, and escalates to appropriate staff when immediate decisions are needed. Rush requests can trigger instant SMS alerts to your catering manager.
The AI receptionist schedules tastings at optimal times, coordinates with your chef's availability, sends preparation questionnaires to clients (preferred cuisines, dietary needs, must-have dishes), and confirms appointments with automated reminders. It can also explain your tasting process, any associated fees, and what clients should expect during their visit.
Absolutely. The AI receptionist is trained on your complete menu offerings, package tiers, pricing structures, and customization options. It can discuss cuisine styles, highlight signature dishes, explain per-person pricing at different service levels, and help callers understand which package fits their event size and budget.
AgentZap's AI voice receptionist captures detailed dietary requirements including vegetarian, vegan, gluten-free, kosher, halal, nut allergies, and other restrictions. It assures callers of your ability to accommodate special needs and ensures this critical information is prominently noted in your CRM for your culinary team to review before proposals.
The AI receptionist gathers comprehensive details: contact information, event type and occasion, date and start time, venue name and address, estimated guest count, service style preference, dietary requirements across the guest list, budget range, how they heard about you, and any specific menu requests, themes, or cultural considerations.
AgentZap integrates with popular catering and event management systems like Total Party Planner, Caterease, Better Cater, CaterZen, and general CRMs like HubSpot and Salesforce. Lead information flows automatically into your existing booking pipeline, tastings sync with your calendar, and your team gets instant notifications for high-value inquiries.
Yes, this is where the AI receptionist truly shines. When your team is executing a wedding or corporate event and can't answer phones, the AI handles every call professionally. It captures leads, schedules follow-ups, and ensures no opportunity is lost—even during your busiest service hours.
A full-time receptionist for a catering company costs $35,000-$50,000+ annually (salary, benefits, training) and only covers 40 hours weekly. AgentZap's AI voice receptionist costs $139-$399/month for 24/7 coverage—a savings of over 97%. The AI also handles unlimited simultaneous calls during peak wedding season.
Yes, the AI receptionist is trained to handle wedding inquiries with the care and detail they require. It asks about ceremony and reception timing, rehearsal dinner needs, cake cutting service, late-night snack stations, vendor meal requirements, and coordinates with your wedding catering workflow to capture every detail brides and grooms expect.
AgentZap's AI voice receptionist recognizes when human intervention is needed. For VIP clients, large corporate accounts, or complex custom requests, it can immediately transfer to your catering manager or schedule a priority callback. You control which situations trigger transfers based on event size, urgency, or caller history.
Every missed call is an $8,700+ wedding or corporate event walking to a competitor. Start capturing every inquiry today with AgentZap's AI receptionist for catering.