AI Receptionist for Catering. Never miss another event inquiry.

An AI receptionist for catering companies is an intelligent voice assistant that answers calls 24/7, qualifies event leads, schedules tastings, captures dietary requirements, and manages client communications automatically. Unlike traditional answering services, AgentZap's AI voice receptionist understands catering terminology (buffet, plated service, stations, per-person pricing), event types, and can capture comprehensive event specifications to prepare your team for productive consultations.

AgentZap's AI receptionist asks strategic questions including event type (wedding, corporate, social), date, estimated guest count, venue details, service style preferences (buffet, plated, food stations), budget range, and dietary requirements. This thorough qualification ensures your catering team spends time with clients whose events match your capacity, service offerings, and minimum order requirements.

Yes, AgentZap's AI voice receptionist recognizes urgent inquiries and can immediately check availability for rush orders. It captures essential details quickly, assesses if the request is feasible based on your lead-time parameters, and escalates to appropriate staff when immediate decisions are needed. Rush requests can trigger instant SMS alerts to your catering manager.

The AI receptionist schedules tastings at optimal times, coordinates with your chef's availability, sends preparation questionnaires to clients (preferred cuisines, dietary needs, must-have dishes), and confirms appointments with automated reminders. It can also explain your tasting process, any associated fees, and what clients should expect during their visit.

Absolutely. The AI receptionist is trained on your complete menu offerings, package tiers, pricing structures, and customization options. It can discuss cuisine styles, highlight signature dishes, explain per-person pricing at different service levels, and help callers understand which package fits their event size and budget.

AgentZap's AI voice receptionist captures detailed dietary requirements including vegetarian, vegan, gluten-free, kosher, halal, nut allergies, and other restrictions. It assures callers of your ability to accommodate special needs and ensures this critical information is prominently noted in your CRM for your culinary team to review before proposals.

The AI receptionist gathers comprehensive details: contact information, event type and occasion, date and start time, venue name and address, estimated guest count, service style preference, dietary requirements across the guest list, budget range, how they heard about you, and any specific menu requests, themes, or cultural considerations.

AgentZap integrates with popular catering and event management systems like Total Party Planner, Caterease, Better Cater, CaterZen, and general CRMs like HubSpot and Salesforce. Lead information flows automatically into your existing booking pipeline, tastings sync with your calendar, and your team gets instant notifications for high-value inquiries.

Yes, this is where the AI receptionist truly shines. When your team is executing a wedding or corporate event and can't answer phones, the AI handles every call professionally. It captures leads, schedules follow-ups, and ensures no opportunity is lost—even during your busiest service hours.

A full-time receptionist for a catering company costs $35,000-$50,000+ annually (salary, benefits, training) and only covers 40 hours weekly. AgentZap's AI voice receptionist costs $139-$399/month for 24/7 coverage—a savings of over 97%. The AI also handles unlimited simultaneous calls during peak wedding season.

Yes, the AI receptionist is trained to handle wedding inquiries with the care and detail they require. It asks about ceremony and reception timing, rehearsal dinner needs, cake cutting service, late-night snack stations, vendor meal requirements, and coordinates with your wedding catering workflow to capture every detail brides and grooms expect.

AgentZap's AI voice receptionist recognizes when human intervention is needed. For VIP clients, large corporate accounts, or complex custom requests, it can immediately transfer to your catering manager or schedule a priority callback. You control which situations trigger transfers based on event size, urgency, or caller history.