AI Receptionist for Florists. Never miss another flower order.

An AI receptionist for florists is an intelligent virtual assistant that answers customer calls 24/7, capturing flower orders, handling delivery inquiries, and managing wedding consultations. Unlike voicemail, the AI voice receptionist engages customers in natural conversation, gathers complete order details including arrangement preferences, delivery information, and card messages—ensuring you never miss an order, especially during peak seasons like Valentine's Day and Mother's Day.

AgentZap's AI receptionist captures comprehensive order details through natural conversation: occasion and sentiment, preferred flowers and colors, arrangement style and budget range, recipient name and delivery address, delivery date and time preference, card message, and any special requests like hypoallergenic options. Orders are instantly sent to your florist software for seamless fulfillment.

Yes, our AI voice receptionist understands your same-day delivery cut-off times and service areas. It confirms availability, checks delivery zones, captures rush order details, and flags urgent requests for immediate attention. Customers receive clear communication about delivery timing, and your team gets instant notifications for time-sensitive orders.

The AI receptionist captures detailed wedding inquiry information: wedding date, venue, color palette, estimated guest count, budget range, and specific floral needs (bouquets, centerpieces, ceremony florals). It schedules consultation appointments with your wedding specialist and sends confirmation emails with preparation tips. Complex design discussions are seamlessly transferred to your team.

Absolutely. Valentine's Day and Mother's Day can increase call volume 10x. AgentZap's AI receptionist scales instantly to handle unlimited simultaneous calls with zero hold times. While competitors' phones go to voicemail, your AI voice receptionist captures every order, ensuring you maximize revenue during your busiest—and most profitable—days.

AgentZap integrates with popular florist point-of-sale and management systems including FloristWare, Teleflora units, FTD Mercury, BloomNation, Curate, and custom platforms via API. Orders flow directly into your fulfillment queue, delivery schedules sync automatically, and customer information populates in your CRM.

The AI receptionist is trained on your product offerings—bouquets, arrangements, plants, gift baskets, and custom designs—and can describe options, explain pricing, and help customers choose appropriate arrangements. For complex custom requests, sympathy arrangements, or detailed design consultations, the AI seamlessly transfers to your floral designers.

Yes. When integrated with your delivery system, the AI voice receptionist provides real-time delivery status updates, confirms delivery windows, handles address corrections before dispatch, and takes messages about delivery issues. Customers stay informed throughout the delivery process without interrupting your design work.

A full-time florist receptionist costs $3,500-$4,200/month including benefits, only works during business hours, takes breaks during busy periods, and can handle only one call at a time. AgentZap's AI receptionist costs $139/month, works 24/7/365, handles unlimited simultaneous calls during holiday rushes, and never needs time off. Most florists see 97% cost savings.

Yes. The AI voice receptionist provides true 24/7/365 coverage. Last-minute gift givers calling at 11 PM can place orders, check delivery availability, and complete purchases instead of calling competitors. Weekend and evening orders often have higher average values—don't lose them to voicemail.

Yes. The AI receptionist handles sympathy orders with appropriate sensitivity, gathering funeral home information, service times, family preferences, and tribute messages. Urgent sympathy orders are flagged for immediate attention, and the AI provides compassionate, professional communication during difficult moments.

Most florists are fully operational within 24-48 hours. Our floral industry specialists configure your arrangement catalog, delivery zones, holiday protocols, and custom responses. We test call scenarios including orders, delivery inquiries, and wedding consultations before going live to ensure perfect performance.