Stop losing rides to voicemail and busy signals. Our AI receptionist for taxi companies answers every call 24/7, books rides instantly, handles airport pickups, manages corporate accounts, and dispatches drivers—so you never miss a fare again.
Why 24/7 booking capability is essential for taxi company success
Passengers need rides 24/7—but most dispatchers can only answer calls during shifts
When phones ring off the hook during Friday nights, events, and bad weather, busy signals send passengers straight to competitors. One dispatcher cannot handle 20 simultaneous calls—but an AI receptionist can.
42% of taxi bookings happen outside 9-5 hours. Bar closings, red-eye flights, and early morning appointments generate calls when no one answers. Every voicemail is a fare lost to rideshare apps.
Airport pickups are premium fares—$50-150 per ride. But travelers book in advance, often calling late at night. Without an AI receptionist, these high-value bookings go to competitors.
From booking request to driver dispatch—all handled automatically, 24/7
AI receptionist answers instantly—no hold times, no voicemail, 24/7/365 availability for ride requests.
Collects pickup location, destination, time, passengers, special needs, and provides instant fare estimate.
Confirms details with caller, sends SMS confirmation with booking reference and driver ETA.
Booking flows to dispatch software. Nearest driver assigned. Passenger notified when driver en route.
"Thank you for calling Metro City Taxi. This is your 24/7 booking assistant. How can I help you get where you need to go today?"
"Hi, I need to book a taxi for an airport pickup tomorrow. My flight lands at JFK at 6:45 AM."
"I'd be happy to arrange your JFK airport pickup for tomorrow. What airline and flight number are you arriving on? This helps us track your flight and adjust pickup time if needed."
"It's Delta flight 1247. I'll have two large suitcases. Need to go to 425 Park Avenue in Manhattan."
"Perfect. I've got Delta 1247 arriving at JFK tomorrow at 6:45 AM, destination 425 Park Avenue, Manhattan. With luggage, I'll arrange a sedan with trunk space. The fare will be $68 plus tolls, approximately $78 total. Your driver will meet you at the arrivals pickup area with a name sign. Can I get your name and mobile number for the confirmation?"
Result: Airport pickup booked at 11:47 PM, flight tracking enabled, SMS confirmation sent, booking synced to TaxiCaller dispatch system—while the office was closed.
Everything you need to capture every booking and keep drivers busy
AI receptionist captures pickup and destination details 24/7. Books immediate rides or advance reservations with full address verification and special instructions.
Handles airport pickups with flight tracking, terminal coordination, and meet-and-greet arrangements. Captures flight numbers and adjusts for delays automatically.
Verifies corporate accounts, processes authorized bookings, captures billing codes, and routes new corporate inquiries to your sales team for VIP handling.
Provides instant quotes based on pickup, destination, and any applicable surcharges. Increases booking conversion by giving callers immediate pricing.
Handles unlimited simultaneous calls during peak hours. No busy signals, no hold times. Every caller reaches your AI receptionist instantly.
Books rides at 2 AM with the same professionalism as 2 PM. Captures late-night bar pickups, early morning airport runs, and everything in between.
Captures wheelchair accessibility requirements, child seat needs, extra luggage space, and pet-friendly requests to dispatch the right vehicle.
AI receptionist communicates fluently in English, Spanish, and other languages—essential for serving diverse urban passenger populations.
Track call volume, peak booking times, popular routes, and conversion rates. Make data-driven decisions to optimize fleet deployment and marketing.
AgentZap connects with the dispatch and fleet management tools you already use
Get 24/7 booking coverage at a fraction of the cost of hiring staff
While our AI receptionist handles 95%+ of calls flawlessly, some situations benefit from human touch. AgentZap includes intelligent escalation protocols for taxi companies.
See how cab services are capturing more bookings with AgentZap AI receptionist
"We were losing 30-40 calls every Friday and Saturday night to busy signals. Now the AI receptionist handles unlimited calls simultaneously. Our weekend bookings increased 35%, adding $12,000 monthly revenue from fares we would have lost."
"Airport pickups are our bread and butter—$65 average fare. The AI receptionist books them 24/7 and tracks flights automatically. We've captured 50+ more airport runs per month. That's over $3,000 in extra revenue."
"Our corporate clients love the 24/7 booking capability. The AI receptionist handles account verification, captures billing codes, and never puts them on hold. We've signed 3 new corporate accounts since implementing AgentZap."
AI receptionist trained specifically on taxi booking workflows, fare calculations, and dispatch protocols.
Zero hold times, zero busy signals. Every passenger call answered on the first ring, 24/7.
Connects with TaxiCaller, iCabbi, Autocab, and your existing dispatch systems seamlessly.
Most taxi companies see ROI within the first week from captured after-hours and overflow bookings.
Everything you need to know about AI voice receptionist for cab companies
An AI receptionist for taxi companies is an intelligent voice assistant that answers calls 24/7/365 from passengers needing rides. It handles ride bookings, provides fare estimates, coordinates airport pickups, manages corporate account requests, and ensures your dispatch team never misses a booking—even during peak hours or late-night calls. The AI receptionist understands taxi terminology, pickup locations, and dispatch workflows to provide seamless customer service.
The AI receptionist captures complete booking details including pickup address, destination, preferred pickup time, number of passengers, special requirements (wheelchair accessible, child seats, large luggage), and contact information. It confirms the booking details with the caller, provides an estimated fare and arrival time, and automatically dispatches the request to available drivers through your taxi dispatch software.
Yes, the AI receptionist excels at airport transfers. It captures flight numbers, arrival times, terminal information, and passenger names for meet-and-greet services. The AI can provide accurate quotes for airport runs, coordinate pickup timing based on flight status, and send booking confirmations via SMS. Airport pickups are a premium service, and the AI receptionist ensures every inquiry is captured professionally.
The AI receptionist handles corporate account inquiries by verifying account numbers, processing authorized bookings, and capturing billing codes or cost centers. It can explain corporate account terms, process new corporate account applications, and route complex corporate requests to your account management team. This ensures corporate clients receive VIP treatment around the clock.
Absolutely. The AI receptionist integrates with your taxi dispatch system to provide instant fare estimates based on pickup and drop-off locations. It accounts for distance, estimated travel time, and any applicable surcharges (airport fees, late-night rates, waiting time). Callers get accurate quotes immediately, increasing booking conversion rates.
Unlike human dispatchers who can only handle one call at a time, the AI receptionist handles unlimited concurrent calls simultaneously. During peak hours like Friday nights, holidays, or events, every caller reaches an agent instantly—no hold times, no busy signals, no missed bookings. This is critical for capturing revenue during your busiest periods.
The AI receptionist gathers all essential details: pickup address and any specific instructions (building entrance, parking lot location), destination address, requested pickup time or immediate dispatch, number of passengers, vehicle preferences (sedan, SUV, van), special requirements (accessibility needs, child seats), payment preference, and callback number for driver coordination.
AgentZap integrates with popular taxi dispatch platforms including TaxiCaller, iCabbi, Autocab, Cabookie, MTI, Cordic, and custom solutions via API. Bookings flow directly into your dispatch queue, driver assignments sync automatically, and ride status updates enable the AI to provide callers with real-time ETA information.
AgentZap pricing for taxi companies starts at approximately $139/month—a fraction of the $4,200/month cost of hiring a full-time dispatcher. You get 24/7 booking coverage, dispatch integration, fare estimation, and corporate account handling included. Most taxi companies see ROI within the first week from captured after-hours and overflow bookings.
The AI receptionist introduces itself professionally and focuses on helping callers book their ride quickly and efficiently. Most passengers care more about fast, accurate service than whether the receptionist is human or AI. The experience is natural and professional—many callers appreciate the instant response and zero hold times.
Yes, the AI receptionist communicates fluently in English, Spanish, and other languages—essential for taxi services serving diverse urban populations. It can detect caller language preference and switch seamlessly, ensuring clear communication with all passengers regardless of their primary language.
Most taxi companies are fully operational within 24-48 hours. Setup includes configuring your service area, fare rates, dispatch integration, driver assignment rules, and corporate account protocols. Our team handles the technical configuration so you can focus on moving passengers while the AI receptionist handles your phones.
Join taxi companies using AgentZap AI receptionist to capture every booking, handle airport pickups, and serve corporate accounts—around the clock.