Jane App vs SimplePractice vs TherapyNotes: Which Is Best for Your Practice?

Choosing practice management software is one of those decisions that follows you around for years. Switch too early, and you waste months migrating data. Stick with the wrong platform too long, and your admin work quietly eats into clinical hours. Jane App, SimplePractice, and TherapyNotes each carved out a niche, and the right choice depends less on features lists and more on what kind of practice you actually run.

Jane App vs SimplePractice vs TherapyNotes represents the three dominant practice management platforms for health and wellness professionals. Jane App serves physical therapists, chiropractors, and multi-disciplinary clinics. SimplePractice is the go-to for solo therapists and mental health practitioners. TherapyNotes focuses exclusively on behavioral health with deep clinical documentation tools. Each platform handles scheduling, billing, charting, and telehealth differently.

Let’s break down what actually matters for each type of practice.

Side-by-Side Comparison

Feature	Jane App	SimplePractice	TherapyNotes
Best For	PT, chiro, multi-discipline	Solo therapists, counselors	Behavioral health groups
Starting Price	$54/mo (solo)	$29/mo (Starter)	$49/mo (solo)
Free Trial	30 days	30 days	30 days
Telehealth	Built-in	Built-in	Built-in
Insurance Billing	Manual + clearinghouse	Built-in claims	Built-in claims
HIPAA Compliant	Yes	Yes	Yes
Client Portal	Yes	Yes	Yes
Mobile App	No native app	iOS + Android	No native app
Online Booking	Yes	Yes	Yes
Charting/Notes	Customizable templates	Treatment plans + notes	Deep clinical notes (DAP, SOAP)
Multi-Practitioner	Strong	Growing	Strong
Integrations	Moderate	Growing	Limited

Jane App: The Clinic Workhorse

Jane started in Canada and built a loyal following among physical therapists, chiropractors, naturopaths, and multi-disciplinary clinics. The platform thinks in terms of “clinic” rather than “solo practitioner,” which shows in every feature.

What Jane Does Well

• Multi-discipline scheduling: Book different appointment types across different practitioners in one calendar. A clinic offering PT, massage, and chiropractic care can manage it all in Jane without workarounds.
• Charting flexibility: Create custom intake forms, treatment charts, and documentation templates for each discipline. The charting system adapts to your workflow instead of forcing one approach.
• Online booking: Clean, professional booking page that patients can use to see availability and book directly. Reduces phone call volume significantly.
• Canadian billing: Strong support for Canadian provincial health billing, which is a big deal for practitioners north of the border.

Where Jane Falls Short

• US insurance billing: Jane handles insurance billing through clearinghouse connections, but it’s not as streamlined as SimplePractice or TherapyNotes for US-based practices that bill insurance heavily.
• No mobile app: Jane works in mobile browsers but doesn’t have a dedicated app. This bothers some practitioners, though the mobile web experience is decent.
• Price for solo: At $54/month for a single practitioner, Jane is pricier than SimplePractice’s Starter plan. You’re paying for multi-practitioner capabilities even if you’re solo.

See how Jane App integrates with AgentZap for AI phone answering that books appointments directly into your Jane calendar.

SimplePractice: Built for Solo Therapists

SimplePractice dominates the solo mental health practitioner market. If you’re a therapist, counselor, or psychologist running your own practice, chances are someone in your grad school cohort recommended SimplePractice. The platform earned that reputation by making the solo practitioner workflow genuinely simple.

What SimplePractice Does Well

• Insurance billing: File claims directly from the platform. Track claim status, manage EOBs, and handle denials without leaving SimplePractice. For therapy practices that bill insurance, this is a major workflow advantage.
• Telehealth: Built-in video sessions with a clean, reliable interface. No Zoom links or third-party tools needed.
• Mobile app: The strongest mobile experience of the three. Manage your schedule, view client notes, and even conduct telehealth sessions from your phone.
• Client portal: Clients can book appointments, fill out intake paperwork, sign consent forms, and make payments — all before their first session.
• Autopay: Store client cards on file and charge automatically after sessions. Reduces no-shows and collections hassle.

Where SimplePractice Falls Short

• Starter plan limitations: The $29/month Starter plan doesn’t include insurance billing, telehealth, or a client portal. You’ll likely need the Essential plan ($69/month) to get the features that matter.
• Multi-practitioner growing pains: Group practice management has improved, but it still feels like a solo tool with group features bolted on. Large practices with 10+ clinicians may find it limiting.
• Charting rigidity: The note templates are good for standard therapy documentation but less flexible than Jane for specialized clinical workflows (PT assessments, chiro SOAP notes).

See how SimplePractice integrates with AgentZap for AI-powered phone intake that handles new patient inquiries automatically.

TherapyNotes: Deep Clinical Documentation

TherapyNotes is the platform clinicians choose when documentation quality is the top priority. Built by a team that clearly understands behavioral health workflows, TherapyNotes produces the cleanest, most audit-ready clinical documentation of the three.

What TherapyNotes Does Well

• Clinical notes: DAP notes, SOAP notes, treatment plans, and progress notes with structured templates that ensure compliance. If you’ve ever had a chart audited, you’ll appreciate how thorough these templates are.
• Insurance billing: Strong ERA (Electronic Remittance Advice) processing, claim tracking, and denial management. The billing workflow is built for practices that file hundreds of claims monthly.
• Group practice features: Manage multiple clinicians with individual schedules, permissions, and caseloads. Supervisors can review notes before they’re finalized.
• Wiley Treatment Planners: Built-in access to Wiley treatment planning content, which is genuinely useful for evidence-based treatment plans.

Where TherapyNotes Falls Short

• Interface design: The UI feels dated compared to SimplePractice and Jane. It’s functional, but it won’t win any design awards. Younger clinicians sometimes find it clunky.
• Limited integrations: TherapyNotes has fewer third-party integrations than its competitors. The ecosystem is smaller.
• No mobile app: Like Jane, TherapyNotes relies on mobile browser access rather than a dedicated app.
• Behavioral health only: If your practice includes PT, nutrition, or other non-behavioral health disciplines, TherapyNotes won’t cover those workflows.

See how TherapyNotes integrates with AgentZap for automated patient intake and appointment scheduling.

Pricing Deep Dive

Scenario	Jane App	SimplePractice	TherapyNotes
Solo practitioner	$54/mo	$29-69/mo	$49/mo
2 practitioners	$79/mo	$99/mo	$59/mo
5 practitioners	$124/mo	~$198/mo	$99/mo
10 practitioners	$199/mo	Custom	$149/mo
Telehealth included	Yes (all plans)	Essential+ only	Yes (all plans)
Insurance billing	Add-on	Essential+ only	Yes (all plans)

TherapyNotes offers the best value for group behavioral health practices. SimplePractice is cheapest to start but costs more once you add essential features. Jane’s pricing scales well for multi-discipline clinics.

Choose Jane App If…

• You run a multi-discipline clinic (PT + massage + chiro + naturopath)
• You need highly customizable charting templates for different specialties
• You’re based in Canada and need provincial billing support
• Online self-booking is a priority for reducing phone volume
• You value a modern, clean interface for staff and patients

Choose SimplePractice If…

• You’re a solo therapist, counselor, or psychologist
• Insurance billing needs to be simple and built-in
• You want the best mobile app experience
• Telehealth is a core part of your practice
• You want a client portal that handles intake paperwork before the first visit

Choose TherapyNotes If…

• Clinical documentation quality is your top priority
• You run a behavioral health group practice
• You need structured DAP/SOAP notes that pass audits
• Insurance billing volume is high and you need strong ERA processing
• You want Wiley treatment planner integration

What About Phone Answering?

None of these platforms include phone answering or AI receptionist features. For therapy practices, this is a significant gap. 67% of therapy clients call before booking online (Source: SimplePractice, 2024), and most solo practitioners can’t answer the phone during sessions.

AgentZap fills this gap by answering patient calls, qualifying new inquiries, and scheduling appointments directly into Jane, SimplePractice, or TherapyNotes. It’s particularly valuable for solo practitioners who’d otherwise lose new patients to voicemail. See pricing and plans here.

Frequently Asked Questions

Can I migrate my data from one platform to another?

Yes, but the complexity varies. SimplePractice and TherapyNotes both offer import tools for client demographics and some clinical data. Jane App supports CSV imports. Clinical notes are the hardest to migrate — most practices export them as PDFs and upload to the new system rather than attempting structured data transfer. Budget 2-4 weeks for a clean migration.

Which platform is most HIPAA compliant?

All three are HIPAA compliant and will sign a Business Associate Agreement (BAA). The differences are in implementation details: TherapyNotes offers the most granular audit logging, SimplePractice includes secure messaging and telehealth under its BAA, and Jane App provides PIPEDA compliance for Canadian practices alongside HIPAA.

Is SimplePractice really worth it at $29/month or do I need the $69 plan?

For most therapists, the $29 Starter plan isn’t enough. It excludes insurance billing, telehealth, and the client portal — features most practices consider essential. The $69 Essential plan is where SimplePractice delivers real value. If you don’t bill insurance and don’t offer telehealth, the Starter plan works, but that’s increasingly rare.

Can I use any of these platforms for a multi-discipline practice?

Jane App is the strongest choice for multi-discipline clinics. It was designed from the ground up for practices with different specialties sharing one system. SimplePractice and TherapyNotes work best for single-specialty practices (mental health) and feel constrained when you try to add PT, nutrition, or bodywork alongside therapy.

Do any of these platforms offer AI-powered features?

All three have started adding AI features — mostly for clinical note generation (turning session recordings into SOAP/DAP notes). These features are in various stages of rollout. For AI phone answering and patient intake automation, you’ll need a separate integration like AgentZap for therapy practices, which works alongside any of these platforms.