Question 1

Does Jane App have a built-in AI receptionist or phone answering feature?

Accepted Answer

Jane App does not include a built-in AI phone answering service. Jane offers online booking, patient portal, and charting — but does not answer live phone calls. AgentZap provides a dedicated Jane App AI receptionist that answers patient calls 24/7, handles intake questions, and books appointments directly into your Jane schedule.

Question 2

How does AgentZap integrate with Jane App?

Accepted Answer

AgentZap connects to Jane App through the Jane Developer Platform using OAuth 2.0 PKCE authentication and webhooks. When a patient calls, the AI checks your Jane schedule for practitioner availability, collects intake information, and books the appointment — all in real time. Setup takes about 15 minutes.

Question 3

How much does an AI receptionist for Jane App cost?

Accepted Answer

AgentZap starts at $109/month for Jane App integration with unlimited calls. Compared to hiring a front desk receptionist at $32,000-$45,000/year, AgentZap provides 24/7 coverage for 96% less — including evenings, weekends, and holidays when most practices are closed but patients are calling.

Question 4

Is the Jane App AI agent HIPAA compliant?

Accepted Answer

Yes. AgentZap is designed for healthcare practices and follows HIPAA privacy and security requirements. All patient interactions are encrypted, data handling meets healthcare standards, and a Business Associate Agreement (BAA) is available. The AI never stores PHI beyond what is needed for appointment booking and intake.

Question 5

Can the AI receptionist handle insurance questions for Jane App practices?

Accepted Answer

Yes. The Jane App AI agent handles common insurance questions — collecting member IDs, confirming which plans your practice accepts, and explaining coverage basics. For complex insurance verification, the AI takes the caller's details and flags the inquiry for your billing team to follow up during business hours.

Question 6

Which healthcare specialties does AgentZap support with Jane App?

Accepted Answer

AgentZap supports all specialties on Jane App including physiotherapy, chiropractic, massage therapy, mental health counseling, psychology, naturopathy, acupuncture, occupational therapy, speech therapy, osteopathy, dentistry, and medical clinics. The AI is customized with specialty-specific terminology, intake questions, and booking workflows.

Question 7

Can the AI handle calls for multi-practitioner Jane App clinics?

Accepted Answer

Yes. The Jane App AI agent routes patient calls to the correct practitioner based on specialty, availability, and patient preference. For clinics with 2-10+ practitioners, the AI checks all calendars in Jane simultaneously and books with the best-matched provider. Insurance panel matching and new-vs-returning patient routing are configurable.

Question 8

How do I set up AI phone answering with Jane App?

Accepted Answer

Setup takes about 15 minutes: (1) Authorize AgentZap through the Jane Developer Platform using OAuth 2.0, (2) Configure your specialties, services, intake questions, insurance panels, and business hours in AgentZap, (3) Forward your practice phone number to your AgentZap number. The AI immediately starts answering patient calls and booking into Jane.

Question 9

What can AgentZap do that Jane App cannot?

Accepted Answer

Jane App is excellent practice management software — scheduling, charting, billing, telehealth. But it does not answer your phone. AgentZap adds 24/7 AI phone answering on top of Jane — so every patient call is picked up, every booking opportunity captured, and every intake question handled, even when you are with a patient or closed for the day.

Question 10

Can the AI answer after-hours calls for my Jane App practice?

Accepted Answer

Yes. AgentZap provides 24/7 phone answering for Jane App practices. 47% of healthcare calls come outside business hours — evenings when patients finish work, weekends when they have time to schedule. With AgentZap, every after-hours call is answered HIPAA-compliantly and booked into your Jane schedule automatically.

Feature	Human Receptionist	AgentZap + Jane App
Monthly Cost	$2,800 - $4,000	$109/mo
Availability	40 hrs/week	24/7/365
Simultaneous Calls	1 at a time	Unlimited
Jane App Integration	Manual entry	Automatic via Developer Platform
HIPAA Compliance	Requires training	Built-in, BAA available
Sick Days / Vacation	2-4 weeks uncovered	Zero downtime
Annual Savings	—	$32,000 - $46,000+

AI Receptionist for Jane App

AI Phone Answering. Built for Jane App.

24/7 Patient Call Answering

Jane App Appointment Booking

Patient Intake & Capture

HIPAA-Compliant Handling

Insurance & Coverage Questions

Bilingual Support

From patient call. To booked appointment.

Patient Calls

AI Answers

Checks Jane App

Booked in Jane

Works for Every Jane App Specialty. Health. Wellness. Allied Care.

Physiotherapy

Chiropractic

Massage Therapy

Mental Health

Psychology

Counseling

Naturopathy

Acupuncture

Occupational Therapy

Speech Therapy

Osteopathy

Yoga & Pilates

Dentistry

Optometry

Dietetics

Medical Clinics

Veterinary

Wellness Centers

AI Receptionist vs. Hiring Front Desk. Save 96%.

Jane App + AgentZap. Questions answered.