Everything your AI receptionist does. On every call, around the clock.
A caller dials your number. AgentZap picks up on the first ring, answers their questions, qualifies the lead, books the appointment on the spot, and texts you a summary before they hang up. Here is every capability that makes that happen.
An AI receptionist is software that answers business calls 24/7 with conversational AI, then acts on the call instead of just taking a message. AgentZap answers and qualifies callers, books appointments live into your calendar, answers questions from your own knowledge base, transfers urgent calls to a person, records and transcribes with PII masking, and logs everything to your CRM. The capabilities below are included on every plan, with a few more rolling out (marked Soon). See pricing for plan details.
Answer and capture every call. Nothing goes to voicemail.
24/7 Call Answering
Answers on the first ring, day or night, even when several calls come in at once.
Learn more→After-Hours Answering
Covers nights, weekends, and holidays when your office is closed. Books, qualifies, and escalates.
Learn more→Lead Qualification & Intake
Screens and qualifies every caller with up to 10 custom intake questions, so hot leads reach you ready.
Learn more→Answer Caller Questions
Replies to common questions from up to 50 custom Q&A pairs, in your own words.
Learn more→Spam & Robocall Filtering
Blocks robocalls and spam for free. They never reach you, and they never count against your minutes.
Learn more→Website Chat
Captures and answers visitors on your website, then books or routes them the same way it handles a call.
Learn more→Book the appointment. Route the call. Action on the call, not a message for later.
AI Appointment Scheduling
Books real appointments live on the call, straight into Google Calendar, Outlook, or Calendly.
Learn more→Appointment Reminders
Sends automatic confirmations and reminders to cut no-shows. Outbound confirmations are included free.
Learn more→Outbound Calling
Calls leads and customers back automatically for confirmations, follow-ups, and missed-call callbacks, so no one waits.
Learn more→Call Transfers & Routing
Routes each caller by your rules and warm-transfers to the right person when it matters.
Learn more→Live Agent Handoff
Hands off to a 24/7 human Live Agent Network on demand, for the calls that need a person.
Learn more→Bilingual Answering
Answers callers in their language and switches naturally. Add languages anytime for $25/mo.
Learn more→Payment Collection
Takes deposits, booking fees, and consultation payments over the phone, so you get paid on the call.
Learn more→Record it, sync it, follow up. Every call ends as clean data in your tools.
Call Recording & Transcription
Records and transcribes every call, with PII masking so sensitive details stay protected.
Learn more→Instant Call Summaries
Sends a clean summary to email, Slack, or Teams the moment a call ends. No retyping.
Learn more→CRM & 7,000+ Integrations
Logs every call to your CRM and connects to 238+ native tools, plus 7,000+ apps through Zapier.
Learn more→Dedicated Number & Free Porting
Get a dedicated local or toll-free number, or port your existing number over for free.
Learn more→Call Analytics Dashboard
See caller type, intent, priority, and outcomes across every call, with trends you can act on.
Learn more→SMS Text Follow-up
Sends an automatic text after the call with a booking link, directions, or the answer the caller needed.
Learn more→The details that come standard. On every plan, no add-ons required.
Dashboard & notifications
- Online dashboard
- Real-time call analytics
- Summaries to email, Slack & Teams
- Daily call digest
- Plan usage at a glance
Call controls
- VIP & priority callers
- Block specific numbers
- Per-caller routing rules
- Customized greetings in your voice
Set up your way
- Up to 10 custom intake questions
- Up to 50 custom Q&A answers
- Free number porting
- Extra languages on demand
Security & trust
- PII masking on every call
- HIPAA compliant
- SOC 2 Type II
- 99.9% uptime
- 30-day money-back guarantee
Live in a day. Three steps to a phone that never misses.
Connect your tools
Link your calendar and CRM, and set your call rules. Port your number or get a new one free.
Train it on your business
Add your services, intake questions, and up to 50 Q&A pairs so the AI sounds like your front desk.
Go live
Forward your calls. AgentZap answers, books, qualifies, and summarizes from the first ring.
Every call lands in the tools you already use.
AgentZap connects to 238+ tools natively, plus 7,000+ apps through Zapier. Calendars, CRMs, and industry software all stay in sync, automatically.
Browse all integrationsSame features, tuned to your trade. 88 industries and counting.
AI receptionist features, answered.
What does an AI receptionist do?
An AI receptionist answers your business calls 24/7, talks to the caller naturally, and finishes the job on the same call. AgentZap qualifies leads, books appointments straight into your calendar, answers common questions, transfers urgent calls to a person, and sends you a summary the moment the call ends.
Does AgentZap answer calls 24/7?
Yes. AgentZap picks up on the first ring at any hour and handles many calls at once, so callers reach a real conversation instead of hold music. A heat wave, a Sunday afternoon, or a 2 AM emergency all get answered the same way.
Can it book appointments during the call?
Yes. The AI checks real availability and books the appointment live, into Google Calendar, Outlook, Calendly, and other major scheduling tools. The caller hangs up with a confirmed time, not a callback promise.
What happens when a caller needs a real person?
You set the rules. The AI can warm-transfer to your team, or hand off to a 24/7 human Live Agent Network for the calls that need a person. Grief-sensitive, complex, or high-value calls can route straight to a human.
Does it record and transcribe calls?
Yes. Every call is recorded and transcribed, with PII masking so sensitive details stay protected. Transcripts and summaries sync to your CRM, so the full context is searchable later.
Can the AI answer in other languages?
Yes. AgentZap answers callers in their language and switches naturally during the call. You can add extra languages anytime as an add-on.
Which tools does AgentZap connect to?
AgentZap connects to 238+ tools natively, plus 7,000+ apps through Zapier. That includes CRMs, calendars, and industry software. See the full list on the integrations page.
Does it block spam and robocalls?
Yes. AgentZap filters robocalls and spam automatically, for free. Those calls never reach you and never count against your monthly minutes.
See it answer your calls.
Most features here are included on every plan, starting at $109/mo. No hidden fees, cancel anytime.