AI Receptionist for athenahealth
67% of patients prefer calling their doctor — but phone calls are still manual. AgentZap answers every patient call 24/7, books appointments, verifies insurance, and routes by specialty — all synced with your athenahealth system.
athenaNet REST API (FHIR)
Real-time EHR + calendar sync
AI Phone Answering. Built for athenahealth.
Every feature designed for medical practices running on athenahealth
24/7 Patient Call Answering
AI answers every patient call with your practice name and greeting — nights, weekends, and holidays. No more voicemail or hold music.
Provider Routing by Specialty
Routes callers to the right provider based on specialty, insurance panel, and availability. Handles multi-provider and multi-location practices.
Appointment Scheduling
Books, reschedules, and cancels appointments directly in your athenahealth calendar via the athenaNet API. Real-time availability sync.
Insurance Verification
Captures insurance details, verifies payer information, and confirms in-network status before booking. Reduces front-desk verification workload.
Rx Refill Capture
Takes prescription refill requests with medication name, pharmacy, and patient details. Routes to the appropriate provider for approval.
New Patient Intake
Collects demographics, insurance, reason for visit, and preferred provider for new patients. Pre-populates intake before arrival.
After-Hours Triage
Follows your clinical protocols to screen urgent vs. non-urgent calls. Escalates emergencies to on-call staff with full context.
HIPAA Compliant
BAA-ready with encrypted data transmission, access controls, and audit logging. Built for healthcare from the ground up.
From patient call. To booked appointment.
Patient Calls
A patient calls your practice to schedule, refill a prescription, or ask a question.
AI Answers
AgentZap answers with your practice name, verifies identity, and determines the reason for calling.
Checks athenahealth
AI checks provider availability, insurance, and visit type in your athenahealth system.
Booked & Synced
Appointment confirmed and synced to athenahealth instantly. Patient gets text confirmation.
Works for Every athenahealth Practice. Primary Care to Multi-Specialty.
AI phone answering customized for every medical specialty on athenahealth
AI Receptionist vs. Medical Receptionist. Save 96%.
| Feature | Human Receptionist | AgentZap + athenahealth |
|---|---|---|
| Monthly Cost | $3,200 - $4,800 | $109/mo |
| Availability | 40 hrs/week | 24/7/365 |
| Simultaneous Calls | 1 at a time | Unlimited |
| athenahealth Integration | Manual entry | Automatic via athenaNet API |
| Insurance Verification | Manual phone calls | Automated at booking |
| HIPAA Compliance | Training required | Built-in with BAA |
| Annual Savings | — | $37,000 - $56,000+ |
athenahealth + AgentZap. Questions answered.
Stop Losing Patients to Voicemail. Start Filling Your athenahealth Schedule.
Join 160,000+ providers on athenahealth. Add AI phone answering in minutes.
HIPAA compliant • 30-day money-back guarantee • Cancel anytime