AgentZap SMS Call Alerts
AgentZap customers and their team members can get a text when their AI receptionist takes a message from a caller: the same alert as our "Messages from Calls" email.
Who gets these texts
Only people who turn them on for their own mobile number. We never text a business's callers or customers.
How to opt in
In the AgentZap dashboard (app.agentzap.ai), go to Settings › Notifications › SMS Notifications, enter your mobile number, tick the consent box (it is never pre-ticked) and press Turn on text alerts. A business owner can also send a team member a personal opt-in link; the team member opens it, enters their own number and ticks the box themselves. Nobody can turn texts on for someone else's number. You will get one text confirming you're subscribed.
The consent text you agree to
“I agree to receive automated text message alerts from AgentZap at the mobile number above when the AI receptionist takes a message for [Business Name]. Message frequency varies with call volume. Message and data rates may apply. Reply HELP for help and STOP to cancel at any time. Consent is not a condition of purchase or employment. See our Privacy Policy and Terms of Service.”
What the texts look like
For example:
“AgentZap: New message for [Business Name] from a caller at 2:14 PM. View it: https://app.agentzap.ai/messages Reply STOP to opt out.”
Frequency and cost
Message frequency varies with call volume. Message and data rates may apply.
Stop or get help
Reply STOP to any text. Your business's admins can also pause texts to your number in the dashboard. Reply HELP for help, email support@agentzap.ai or call +1-804-208-9894. Mobile carriers are not liable for delayed or undelivered messages.
Privacy
We do not share or sell your mobile number or opt-in data to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms of Service (section 7.5).