Question 1

Does PushPress have a built-in phone answering or virtual receptionist feature?

Accepted Answer

PushPress is excellent gym management software for memberships, billing, scheduling, and check-ins. But it does not answer your phone. AgentZap adds 24/7 AI phone answering on top of PushPress so every call is picked up, every lead is captured, and every membership question is handled professionally, even when coaches are running classes.

Question 2

How does AgentZap integrate with PushPress?

Accepted Answer

AgentZap connects to PushPress through the PushPress REST API. When a prospect or member calls, the AI receptionist checks your PushPress schedule for real-time class availability, confirms the booking with the caller, and syncs it directly to PushPress. New leads are automatically added with contact details and fitness interests. Setup takes about 5 minutes.

Question 3

How much does an AI receptionist for PushPress cost?

Accepted Answer

AgentZap starts at $109/month for 150 minutes of call handling — compared to $2,800+/month for a part-time front desk hire. That's a 96% cost savings while providing 24/7 coverage instead of just staffed hours. Most CrossFit boxes and boutique gyms recover the cost within the first week from captured leads alone.

Question 4

Can the AI handle membership inquiries and billing questions?

Accepted Answer

Yes. AgentZap understands your PushPress membership tiers, pricing, contract terms, and billing cycles. It can answer questions about membership options, explain pricing differences between unlimited and class-pack memberships, handle freeze and cancellation requests by routing them appropriately, and direct billing disputes to the right person.

Question 5

What happens when someone calls my CrossFit box during a class?

Accepted Answer

This is exactly the problem AgentZap solves. Studies show 85% of callers who reach voicemail won't call back — they'll call a competitor gym instead. With AgentZap, every call is answered professionally while your coaches stay focused on the athletes in front of them. The AI books trial classes, answers WOD schedule questions, and captures new leads — all without interrupting your programming.

Question 6

Can the AI book drop-in visitors and trial classes?

Accepted Answer

Yes. AgentZap handles drop-in requests by checking your PushPress schedule for availability, explaining your drop-in rates and policies, collecting the visitor's information, and booking them into the appropriate class. For trial classes, the AI captures lead details, books the intro session, and can send a confirmation. Everything syncs to PushPress automatically.

Question 7

Does AgentZap work for CrossFit affiliate gyms specifically?

Accepted Answer

Yes. AgentZap is built for the unique needs of CrossFit boxes — WOD scheduling, fundamentals/on-ramp class booking, open gym hours, competition event inquiries, and membership tiers typical of CrossFit affiliates. The AI understands CrossFit terminology and can speak naturally about classes, programming, and community culture.

Question 8

How do I set up AI phone answering with PushPress?

Accepted Answer

Setup takes about 5 minutes in three steps: (1) Connect your PushPress account to AgentZap using your PushPress API credentials in the AgentZap dashboard, (2) Configure your class schedule, membership tiers, and business details, (3) Forward your gym phone number to your AgentZap number. The AI immediately starts answering calls with your gym name, class schedule, and pricing.

Question 9

Can AgentZap handle new member intake for my gym?

Accepted Answer

Yes. When a new prospect calls, AgentZap captures their full contact information, fitness experience level, goals, preferred class times, and any injuries or limitations. This information is synced to PushPress as a new lead so your sales process can begin immediately. Every lead is tracked, and callbacks happen on time.

Question 10

What types of gyms does AgentZap support with PushPress?

Accepted Answer

AgentZap supports all gym types that use PushPress including CrossFit boxes, boutique fitness studios, functional fitness gyms, HIIT studios, Olympic weightlifting gyms, personal training studios, group fitness facilities, and hybrid gyms. The AI is customized to understand your specific class types, membership structure, and coaching terminology.

Feature	Front Desk Hire	AgentZap + PushPress
Monthly Cost	$2,800 - $4,200	$109/mo
Availability	Staffed hours only	24/7/365
Simultaneous Calls	1 at a time	Unlimited
PushPress Integration	Manual entry	Automatic via REST API
5 AM & 8 PM Classes	No one at the desk	Every call answered
Annual Savings	—	$32,000 - $49,000+

AI Receptionist for PushPress

AI Phone Answering. Built for PushPress.

24/7 Call Answering

PushPress REST API Sync

New Lead Capture

Class & WOD Scheduling

Membership & Billing Answers

Bilingual Support

From phone call. To booked class.

Prospect Calls

AI Answers

Checks PushPress

Booked & Synced

Works for Every PushPress Gym. CrossFit. Boutique. Functional.

CrossFit Boxes

Boutique Gyms

Functional Fitness

Personal Training

Yoga Studios

Boxing Gyms

AI Receptionist vs. Front Desk Staff. Save 96%.

PushPress + AgentZap. Questions answered.