AI Receptionist for Tekmetric
Your techs are under cars. Your service advisors are writing estimates. AgentZap answers your phone 24/7 and books appointments directly into Tekmetric so every repair job stays in your shop.
REST API integration
Real-time shop management sync
Does Tekmetric have an AI receptionist?
Tekmetric runs your shop but does not answer your phones, so AgentZap adds a 24/7 AI receptionist that answers every call, books repair appointments into your Tekmetric calendar through the REST API, and handles repair status calls. Plans start at $109/month and setup takes about 10 minutes.
Last updated August 3, 2026
AI Phone Answering. Built for Tekmetric Shops.
Every feature designed to work directly with your Tekmetric account
24/7 Call Answering
AI answers every phone call with your shop name and brand voice. Nights, weekends, and holidays covered, even when techs are under cars.
Tekmetric REST API Sync
Appointments, customer records, and vehicle details sync directly to Tekmetric via REST API in real time. Zero double-bookings, zero manual entry.
Vehicle Detail Capture
Collects year, make, model, mileage, VIN, symptoms, and warning lights from every caller. Techs know what to expect before the car arrives.
Repair Status Inquiries
Handles "is my car ready?" calls by checking repair order status in Tekmetric. Frees service advisors to focus on writing estimates and closing jobs.
New Customer Intake
First-time callers are added to Tekmetric automatically with full contact info, vehicle details, and requested service, ready for your service advisor.
Bilingual Support
Handles calls in English and Spanish so you never lose a repair job due to language barriers.
How does AgentZap work with Tekmetric?
Customer Calls
Someone calls your shop to schedule a repair, ask about their car, or get an estimate.
AI Answers
AgentZap answers with your shop name, greeting, and brand voice, even at 7 PM on a Saturday.
Captures Details
AI collects vehicle year/make/model, mileage, symptoms, and checks Tekmetric for availability.
Booked in Tekmetric
Appointment confirmed and synced to Tekmetric instantly via REST API. Service advisor sees it immediately.
Tekmetric Runs Your Shop. But Who Answers the Phone?
Techs Are Under Cars
Your technicians are performing repairs and inspections. They can't stop to answer the phone, and they shouldn't have to.
Advisors Are Writing Estimates
Service advisors are reviewing DVIs, ordering parts, and closing repair orders. Every phone interruption costs productivity.
Calls Go to Voicemail
85% of callers who reach voicemail won't call back. They call another shop. That's $650+ per missed repair walking out your door.
What a Tekmetric answering service actually covers
A Tekmetric answering service covers the calls your shop loses today: the mid-morning rush when your techs are under vehicles and both advisors are with customers, the 6 PM caller who books with a competitor because you closed at 5, and the Saturday breakdown that lands in voicemail. AgentZap answers all of them, checks your Tekmetric calendar, and books the appointment while the caller is still on the line.
It also absorbs the two highest-volume call types that interrupt your service advisors all day: repair status calls ("is my car ready?") and estimate approval calls. The AI reads repair order status from Tekmetric, gives the customer a real-time answer, and captures verbal estimate approvals so work starts sooner.
Multi-bay and multi-location shops route calls by store, so each location keeps its own greeting, hours, and calendar. Whether you run one shop or ten on Tekmetric, every caller reaches a receptionist who knows that store's schedule.
Works for Every Tekmetric Shop. General. Specialty. Fleet.
AI phone answering customized for every automotive service business
Auto Repair Shops
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Quick Lube & Oil Change
Fleet Maintenance
Collision Repair
Diesel Repair
Transmission Shops
Brake & Muffler Shops
Auto Detailing
Auto Electrical
Mobile Mechanics
Towing Services
Learn more →AI Receptionist vs. Hiring Staff. Save 97%.
| Feature | In-House Front Desk | Live Answering Service | AgentZap + Tekmetric |
|---|---|---|---|
| Monthly Cost | $3,500 - $4,500 | Typically $250+ with per-minute billing | $109/mo flat |
| Availability | 40 hrs/week | Varies by plan | 24/7/365 |
| Simultaneous Calls | 1 at a time | Depends on staffing | Unlimited |
| Tekmetric Integration | Manual entry | Callbacks instead of direct booking | Books directly via REST API |
| Vehicle Detail Capture | Inconsistent | Message-taking only | Every call, every time |
| Annual Savings | — | — | $40,000 - $52,000+ |
Tekmetric + AgentZap. Questions answered.
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