AI Receptionist for QQCatalyst
A prospect calls for a commercial auto quote at 6:30 PM, but your CSRs left at 5. AgentZap answers, runs a full quote intake, and syncs the lead to QQCatalyst so your producer can follow up first thing in the morning.
API integration
Workflow & policy data sync
AI Phone Answering. Built for QQCatalyst.
Every feature designed to work directly with your QQCatalyst workflows
24/7 Call Answering
AI answers every call with your agency name and brand voice, including nights, weekends, and holidays. Every policyholder reaches a live voice instead of voicemail.
Policy Inquiry Handling
Callers asking about coverage, billing, or policy changes get immediate attention. Details captured and routed through QQCatalyst workflows automatically.
Claims FNOL Intake
First Notice of Loss captured with policy number, incident details, date, and urgency level. Urgent claims trigger instant SMS alerts to your claims team.
Workflow Automation
Call outcomes trigger QQCatalyst workflows automatically — new leads create prospects, claims create tasks, COI requests queue for processing.
New Quote Lead Capture
Every prospect calling for quotes gets a full intake: policy type, current carrier, coverage details, and contact info synced to QQCatalyst.
Reporting & Analytics
Every call logged with full details — call type, outcome, duration, and follow-up status. Track your phone performance alongside QQCatalyst reports.
From phone call. To QQCatalyst workflow.
Client Calls
A policyholder, prospect, or third party calls your insurance agency.
AI Answers
AgentZap answers with your agency name, greeting, and professional tone.
Captures Details
AI identifies the call type (claim, quote, COI, billing) and captures all details.
Workflow Triggered
Call data syncs to QQCatalyst and triggers the appropriate workflow.
Built for Independent Agencies. Workflow-driven. Always on.
AI phone answering customized for every insurance agency vertical
AI Receptionist vs. Hiring a CSR. Save 96%.
| Feature | Human CSR | AgentZap + QQCatalyst |
|---|---|---|
| Monthly Cost | $2,800 - $4,500 | $109/mo |
| Availability | 40 hrs/week | 24/7/365 |
| Simultaneous Calls | 1 at a time | Unlimited |
| QQCatalyst Sync | Manual entry | Automatic via API |
| Sick Days / Vacation | 2-4 weeks/year uncovered | Zero downtime |
| Annual Savings | — | $32,000 - $52,000+ |
QQCatalyst + AgentZap. Questions answered.
Stop Missing Policyholder Calls. Start Capturing Every Lead.
QQCatalyst agencies trust AgentZap for 24/7 phone answering. Set up in 15 minutes.
30-day money-back guarantee • Setup in 15 minutes • Cancel anytime