Yoga Studio Books 50% More Classes

The Challenge

Zen Flow Yoga had cultivated a devoted following with their unique blend of vinyasa and meditation practices. But as a small studio with instructors who taught back-to-back classes, answering phones was impossible during peak hours—exactly when potential students were calling to book.

“Yoga is about being present,” explains founder Maya Chen. “I can't step out of teaching a class to answer a booking call. But those evening calls were from people getting off work, ready to start their yoga journey. By the time I called back the next morning, they'd already signed up elsewhere.”

The Solution

Maya implemented AgentZap to handle all studio inquiries. The AI receptionist understands different class styles (vinyasa, yin, hot yoga, meditation), checks class schedules, and books students into appropriate sessions based on their experience level and preferences.

For new students, AgentZap explains class types, answers questions about what to bring, and recommends beginner-friendly sessions. It also handles membership inquiries, package purchases, and workshop registrations.

The Results

Within 90 days of implementing AgentZap, Zen Flow Yoga Studio saw transformative growth:

• 50% more class bookings from calls answered during teaching hours
• $7,000 additional monthly revenue from increased memberships and class passes
• 35% growth in new members from better first-time inquiry handling
• Instructors stay present during classes without phone distractions

Zen Flow has since added two new class times and hired an additional instructor to meet the growing demand.

Features Used