Field Service Management

AI Receptionist for ServiceM8

Your electrician is on a ladder rewiring a panel when a homeowner calls about a sparking outlet. AgentZap answers, creates an urgent job in ServiceM8, and texts your on-call tech with the address and details.

30-day money-back guarantee
Setup in 5 minutes
AgentZap
REST API
ServiceM8

REST API integration

Real-time job sync

85%
Of Callers Won't Leave Voicemail
$200-$500
Lost Per Missed Call
30+
Trade Industries Supported
24/7
Phone Coverage
[01] The Problem

ServiceM8 Manages Your Jobs. But Who Answers the Phone?

Your techs are crawling under houses. Climbing on roofs. Elbow-deep in ductwork. ServiceM8 keeps your jobs organized, but it can't pick up the phone when a new customer calls. That's where AgentZap comes in.

Calls Go to Voicemail

Your team is on-site. The office is empty. Every unanswered call is a job going to your competitor down the road.

After-Hours Emergencies

Burst pipes and no-heat calls don't wait until 9 AM. Without 24/7 coverage, you lose the most valuable emergency jobs.

Leads Slip Through

A homeowner calls for a quote, gets voicemail, and calls the next company on Google. You never even knew they called.

[02] Features

AI Phone Answering. Built for ServiceM8.

Every feature designed to work directly with your ServiceM8 account

24/7 Call Answering

AI answers every phone call with your business name and brand voice, including nights, weekends, holidays, and after-hours emergencies.

Job Booking via REST API

New jobs are created directly in ServiceM8 via the REST API in real time. Customer details, job descriptions, and scheduling all sync automatically.

Customer Lookup

AI searches your ServiceM8 customer database instantly. Returning clients are recognized, their history pulled up, and new jobs linked to existing records.

Quote Request Capture

Captures detailed quote requests over the phone: property type, scope of work, and preferred timeline. Creates a quote-ready job in ServiceM8.

Tech Dispatching

Routes urgent calls to the right technician based on availability, skill set, and proximity. After-hours emergencies get handled immediately.

Recurring Job Management

Handles calls about recurring maintenance like HVAC tune-ups, pest control treatments, and cleaning schedules. Books the next service window in ServiceM8.

[03] How It Works

From phone call. To booked job.

1

Customer Calls

A homeowner or business calls about a repair, quote, or service request.

2

AI Answers

AgentZap answers with your business name, greeting, and brand voice.

3

Checks ServiceM8

AI looks up the customer, checks tech availability, and captures job details.

4

Job Created

New job created in ServiceM8 with all details. Tech notified. Customer confirmed.

[05] Pricing

AI Receptionist vs. Hiring Staff. Save 96%.

FeatureHuman ReceptionistAgentZap + ServiceM8
Monthly Cost$2,800 - $4,500$109/mo
Availability40 hrs/week24/7/365
Simultaneous Calls1 at a timeUnlimited
ServiceM8 IntegrationManual entryAutomatic via REST API
After-Hours EmergenciesVoicemail or expensive serviceInstant dispatch + job creation
Annual Savings$32,000 - $52,000+
[06] FAQ

ServiceM8 + AgentZap. Questions answered.

Stop Missing Calls. Start Filling Your ServiceM8 Schedule.

Your techs handle the jobs. AgentZap handles the phone. Add AI answering in 5 minutes.

30-day money-back guarantee • Setup in 5 minutes • Cancel anytime