Question 1

Does Cordic have a built-in phone answering feature?

Accepted Answer

Cordic is a powerful taxi dispatch and fleet management platform, but it does not include a built-in phone answering service. AgentZap provides a dedicated AI phone receptionist for Cordic-powered taxi companies that answers voice calls 24/7, books rides, quotes fares, and dispatches drivers directly through your Cordic system.

Question 2

How does AgentZap integrate with Cordic?

Accepted Answer

AgentZap connects to Cordic through its dispatch API. When a passenger calls, the AI receptionist captures pickup and destination details, checks driver availability in your Cordic fleet, provides a fare estimate, and creates the booking directly in Cordic. The ride request appears in your dispatch queue instantly for driver assignment.

Question 3

How much does an AI receptionist for Cordic cost?

Accepted Answer

AgentZap starts at $109/month for 150 minutes of call handling. Compare that to $4,200+/month for a full-time dispatcher. You get 24/7 coverage, unlimited concurrent calls during peak hours, and direct Cordic integration — a 97% cost savings while dramatically improving ride capture rates.

Question 4

Can the AI handle peak-hour call volume for my taxi fleet?

Accepted Answer

Yes. Unlike human dispatchers who handle one call at a time, AgentZap handles unlimited concurrent calls simultaneously. During Friday nights, holidays, bar close, or major events, every caller reaches an agent instantly — no hold times, no busy signals, no missed bookings.

Question 5

Can the AI receptionist handle airport pickup requests?

Accepted Answer

Yes. The AI captures flight numbers, arrival times, terminal information, and passenger names for meet-and-greet services. It provides accurate airport transfer quotes based on your Cordic rate tables and sends booking confirmations via SMS so passengers know their ride is confirmed.

Question 6

Does AgentZap handle corporate taxi accounts through Cordic?

Accepted Answer

Yes. The AI receptionist verifies corporate account numbers, processes authorized bookings, captures billing codes or cost centers, and routes complex corporate requests to your account management team. Corporate clients receive VIP treatment around the clock.

Question 7

How quickly can I set up AI phone answering with Cordic?

Accepted Answer

Most taxi companies are fully operational within 24-48 hours. Setup includes configuring your service area, fare rates, Cordic API connection, driver assignment rules, and corporate account protocols. Our team handles the technical configuration so you can focus on moving passengers.

Question 8

Can the AI provide real-time fare estimates to callers?

Accepted Answer

Absolutely. The AI receptionist accesses your Cordic fare tables to provide instant quotes based on pickup and drop-off locations. It accounts for distance, estimated travel time, airport fees, late-night surcharges, and waiting time. Accurate quotes increase booking conversion rates significantly.

Question 9

What information does the AI collect for each ride booking?

Accepted Answer

The AI captures pickup address with specific instructions, destination, requested pickup time or immediate dispatch, number of passengers, vehicle preferences (sedan, SUV, van), special requirements (wheelchair access, child seats), payment preference, and callback number for driver coordination.

Question 10

Can the AI handle lost item inquiries from passengers?

Accepted Answer

Yes. When passengers call about items left in a cab, the AI captures trip details (date, time, pickup/dropoff locations), item description, and contact information. It can check recent trip records to identify the driver and coordinate item return — handling what would otherwise be time-consuming calls for your dispatch team.

Feature	Human Dispatcher	AgentZap + Cordic
Monthly Cost	$4,200 - $5,500	$109/mo
Availability	8-12 hrs/day	24/7/365
Simultaneous Calls	1 at a time	Unlimited
Cordic Integration	Manual entry	Automatic via API
Peak Hour Performance	35% calls missed	Zero calls missed
Annual Savings	—	$49,000 - $64,000+

AI Receptionist for Cordic

AI Dispatch Answering. Built for Cordic.

24/7 Dispatch Answering

Cordic Ride Booking Sync

Driver Dispatch Integration

Instant Fare Quoting

After-Hours Coverage

Corporate Account Handling

From phone call. To driver dispatched.

Passenger Calls

AI Answers

Checks Cordic

Ride Dispatched

Works for Transportation. Taxi. Courier. Fleet.

Taxi Services

Couriers

Trucking

Towing

Moving

Auto Repair

AI Receptionist vs. Hiring Dispatchers. Save 97%.

Cordic + AgentZap. Questions answered.